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CitySights NY

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Midtown
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Address: 234 West 42nd Street, New York City, NY 10036
Phone Number: +1 212-812-2700
Website
Today
8:00 am - 8:00 pm
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Hours:
Sun - Sat 8:00 am - 8:00 pm
Description: We are acknowledged as New York City’s best-value double-decker...
We are acknowledged as New York City’s best-value double-decker sightseeing packages including major attractions and activities such as harbor cruises, museum visits, helicopter tours, shopping day trips and one-day escorted motorcoach tours to Boston, Washington, D.C. and Philadelphia & Amish Country.
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Visit like an insider
$59*
and up

TripAdvisor Reviewer Highlights

Read all 1,220 reviews
Visitor rating
  • 268
    Excellent
  • 272
    Very good
  • 177
    Average
  • 142
    Poor
  • 361
    Terrible
Tour of the City

I was told by different friends to get purchase tickets for the hop on & off bus tours. I wished I had done my homework. First of all the guy who sold me the tickets was sketchy... read more

3 of 5 starsReviewed April 4, 2015
Cutailgater
,
Anderson, South Carolina
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1,220 Reviews from our TripAdvisor Community

Date | Rating
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English first
The Dalles, Oregon
Contributor
17 reviews 17 reviews
9 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2015

If you expect a slow bus ride around different parts of the city and you are not on a strict time schedule then you will get what you paid for. Waiting for a bus is just part of the experience of New York City. Just plan on spending a lot of time on getting from one place to another.

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Thanks for your review; your feedback helps improve our quality control procedures that will help make the tours better. More 

Darmstadt, Germany
1 review
4 of 5 stars Reviewed April 20, 2015

The best and the easiest way to discover NYC with kids and only a few days stay! Staff was friendly.

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Thanks! We appreciate and value your review about your sightseeing experiences. More 

Chester, United Kingdom
Reviewer
5 reviews 5 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

Excellent service provided and all the tours included in the price, especially the 'Night Tour', were worth experiencing. Helped make our 30th Wedding Anniversary trip to New York very special indeed. If ever fortunate enough to return to New York, we would certainly use CitySights NY again. The 3 day ticket was great value for money. Would certainly recommend as... More 

Was this review helpful? Yes
CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Thank you for the compliment on how much you enjoyed our sightseeing tours. We look forward to seeing you again in the near future. More 

1 review
1 of 5 stars Reviewed April 10, 2015

Waited for over an hour for a bus while watching other tours pass several times. When we finally got on the tour guide knew nothing about the site we passed and just complained about the traffic. Ended up stuck in times square and told to walk because there are no more buses after 4pm

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

We apologize for your disappointment of not enjoying your tours as expected. Please accept our apologies as your comments were reviewed with our managers working on improving our tours More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 attraction reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 8, 2015 via mobile

If you want to get on a bus with no window on either side and no view our the front... And add to that ear phone sockets that don't work and a soaking wet seat to boot... This could be the bus tour for you! Upstairs seats are almost always full but it is not acceptable to charge people for... More 

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

We sincerely apologize that our tours did not meet your expectations; however, steps were taken to improve the quality of our tour experiences. Thanks for bringing this to our attention More 

London, United Kingdom
1 review
1 of 5 stars Reviewed April 7, 2015

The tour was poor from start to finish. I have only given this a 1 as it is not possible to give a nil rating. We queued for nearly an hour to collect pre booked tickets which cancelled out any saving from booking online. The guides were substandard and imparted very little useful or interesting information throughout the tour. The... More 

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

We appreciate your review, however, please accept our sincere apologies for our tours not meeting your expectations. We are constantly working on training our guides and improving our tours for the best sightseeing experiences. More 

Doncaster
Top Contributor
78 reviews 78 reviews
10 attraction reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed April 7, 2015

We chose this and thought it was good value with plenty of tours and entry to attractions. The guides were variable but mostly informative. We had read about the long waits but now they are seemingly tied in with Grayline we found the buses very frequent. The guides do seem to depend on their tips though.

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Thank you for writing a review. We are very happy that you had an awesome time in NY. More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed April 5, 2015

I bought the 3D+1 free day package. It was great as for a flat rate, we settled all the attractions. The package also included the top of the rock and woodbury tour. Woodbury was a great place to shop! It was far better than macy's. I started my tour on a saturday and traffic was smooth. By the third day... More 

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Thanks! We appreciate and value your review about your sightseeing experiences. More 

1 review
5 of 5 stars Reviewed April 5, 2015

This experience was amazing! The tour guides were very friendly and the opportunities were very amazing as well. I highly recommend city sights tours!

Was this review helpful? Yes
CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Thank you for the compliment on how much you enjoyed our sightseeing tours. We look forward to seeing you again in the near future. More 

Anderson, South Carolina
Top Contributor
76 reviews 76 reviews
16 attraction reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 4, 2015

I was told by different friends to get purchase tickets for the hop on & off bus tours. I wished I had done my homework. First of all the guy who sold me the tickets was sketchy but I did talk him down on the price. First tour guide was great, the second tour guide was a jerk & rude... More 

Was this review helpful? Yes
CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Thanks! We appreciate and value your review about your sightseeing experiences. More 

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Questions & Answers

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Gold Coast, Australia

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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