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CitySights NY

234 W. 42nd Street, New York City, NY 10036
212 812 2700
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Ranked #276 of 512 activities in New York City
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Type: Tours
Owner description: We are acknowledged as New York City’s best-value double-decker sightseeing packages including major attractions and activities such as harbor... more » Owner description: We are acknowledged as New York City’s best-value double-decker sightseeing packages including major attractions and activities such as harbor cruises, museum visits, helicopter tours, shopping day trips and one-day escorted motorcoach tours to Boston, Washington, D.C. and Philadelphia & Amish Country. « less
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Ajax, Canada
Senior Contributor
41 reviews 41 reviews
6 attraction reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 27, 2014 NEW

We purchased our tickets from seller # 7637 near the Marriott Marquis and he told us he was new and wasn't sure how to give payment or where to tear the tickets apart to give us. We purchased our tickets at 7:59 pm on July 24...just in time to catch the night tour. When we tried to enter the bus... More

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Portland, Oregon
Senior Contributor
24 reviews 24 reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 25, 2014 NEW

We decided to take a hop on/hop off bus tour of New York. They all seemed to be about the same, so we picked this one, which is affiliated with Gray Line, but you can't get on Gray Line's buses without buying a VIP ticket. We bought the 72 hr. pass by the Empire State Building which Bobby extended to... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Top Contributor
280 reviews 280 reviews
77 attraction reviews
230 helpful votes 230 helpful votes
4 of 5 stars Reviewed July 23, 2014 NEW

We took the full 2.5 hr bus tour of NYC. We sat on the open top bus. The guy was very friendly and informative. If you haven't been here before this tour is a great way to start your holiday.

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Thanks for your review. This is what makes taking a CitySights NY tour the only option when touring New York City. More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 23, 2014 NEW

Used this tour company recently with my 12 year old son on his first visit to New York. Absolutely appalling. Similar (expensive) rate to all the others. First part of downtown tour was fine with us getting off at World Trade Center. Back on next bus and it all went wrong. The tour guide, while passing Wall Street, claimed investment... More

Was this review helpful? Yes 3
CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

We apologize if circumstances on that particular day caused you any inconvenience. Although most of our tour guides are truly excellent, they are human and sometimes you may find one tour guide to be better than another. Audio devices are installed as an extra benefit. We make every effort to have these devices operational at all times. However, due to... More

Lufkin, Texas
Senior Contributor
33 reviews 33 reviews
26 attraction reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 20, 2014

This hop on hop off us not useful. It ends at 4 and 5 pm. Which leaves you stranded if you hop off at a sight. It makes a loop so no going back to other landmark (1 1/2 hr loop). We have used other hop on hop off to get around but this one only good for stay on... More

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Audio devices are installed as an extra benefit. We make every effort to have these devices operational at all times. However, due to the exposed nature of its usage, the devices are often tampered with and require frequent repair. We apologize that you were unable to find a seat with a clear audio signal. Double decker bus tours are a... More

new yrok
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 20, 2014

We purchased the 48 hour tour and started right away with the night tour which wasn't bad except that it started 20 minutes late. The staff was arguing because the agents kept selling tickets when it was long past time to start the tour. We sat on the bus for such a long time before it even started. The real... More

Was this review helpful? Yes 3
CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Although most of our tour guides are truly excellent, they are human and sometimes you may find one tour guide to be better than another. Our buses are cleaned several times throughout the day as they pass through the bus depot. However, it is possible that there may unfortunately be some debris on the bus at any given time while... More

Belfast, United Kingdom
Contributor
14 reviews 14 reviews
3 attraction reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 18, 2014

brilliant value from the hop on hop off tours, fabulous knowledge, regular services, very helpful,,,,,so why 3* booked to take my niece who was celebrating her 21st to the sex and the city tour and when we arrived it hadnt been booked. It was out last day and we were completely gutted. Another couple beside us had bought tickets from... More

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

We encourage all of our guests to visit any of our many convenient visitor centers. Our visitor centers are staffed with agents who are trained to assist you with any of your sightseeing and general New York related questions. Although street agents are trained to assist customers with obtaining boarding passes and attraction tickets, we apologize that the experience on... More

Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 17, 2014

This was our first time in New York when we had time to enjoy ourselves. The your was recommended by a friend and I am so glad she did. We purchased the 48 hour tour, and our first day was today. Both of our guides knew their information and very patient. I particularly enjoyed the history behind some of the... More

Was this review helpful? Yes 2
CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Thanks! We appreciate and value your review about your sightseeing experiences. CitySights NY hand picks and trains tour guides who are all truly excellent. More

1 review
5 of 5 stars Reviewed July 17, 2014 via mobile

This was mine and my husband's first trip to New York. A friend suggested a bus tour so I searched high and low for the best value/reviews. Knowing that we wanted to see as much of the city as possible in such a short amount of time, this tour seemed the best! Hop on, hop off, stops in several different... More

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

We appreciate that you took the time to write your review about how much you enjoyed the tours with CitySights NY. We put a great deal of effort into creating each of our custom tours so that our guests have a memorable and enjoyable experience such as the one you had. Thank you for choosing us. More

Fort St. James, Canada
Top Contributor
132 reviews 132 reviews
29 attraction reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 17, 2014

We used this service along with our New York Pass for three days. We were my disappointed. Our only complaint was that there was no lower deck seating when we were out on a hot day and needed a break from the sun( we braved NYC with our 7 month old). Otherwise, we boarded the bus at 42nd and 7th... More

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CitySightsNewYork, Guest Relations Manager at CitySights NY, responded to this review

Although we do not mind if passengers decide to ride on the lower level of our buses, this tour is intended to be enjoyed from the top level of our double decker buses. When the weather is hot on some days, we suggest always dressing appropriately and keeping hydrated so that you can maintain your best comfort level while enjoying... More

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