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CitySights NY

234 W. 42nd Street, New York City, NY 10036
212 812 2700
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Ranked #311 of 526 Activities in New York City
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Type: Tours
Owner description: We are acknowledged as New York City’s best-value double-decker sightseeing packages including major attractions and activities such as harbor... more » Owner description: We are acknowledged as New York City’s best-value double-decker sightseeing packages including major attractions and activities such as harbor cruises, museum visits, helicopter tours, shopping day trips and one-day escorted motorcoach tours to Boston, Washington, D.C. and Philadelphia & Amish Country. « less
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1,101 reviews from our community

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Date | Rating
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English first
2 reviews
4 of 5 stars Reviewed September 30, 2014 NEW via mobile

I bought a Voucher from British Airways and arrived at the Visitor Center located at 42 and 7 th Ave inside of Maddame Tussauds, when approaching I had a representative named Jeanette which helped me, I had my voucher on my phone and she had told me since it was a third party company, I needed a print out of... More

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Senior Contributor
27 reviews 27 reviews
22 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 27, 2014 NEW

This was useful purely for the transport to ease our weary legs at times. Sound links weren't working on one excursion, another featured a less than enthusiastic guide who kept saying "yep, boring" with reference to the Uptown tour. It was pretty boring to be fair, bit he reflected badly on the company. During the downtown tour we had a... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 26, 2014 NEW

We enjoyed the hop-on and hop-off experience of CitySights and most guides were fairly good. However, we were stunned and even alarmed by the comments made by the guide, Johann on Sunday, September 21, 2014. He was rude, sarcastic, sardonic and insolent. He told two couples to get off the bus and board a CitySights behind us in Lower Manhattan.... More

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Montevideo, Uruguay
Senior Contributor
35 reviews 35 reviews
22 attraction reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 26, 2014 NEW

HOHO are ideal for the first or second day of your trip, as you are usually exhausted from your flight and this way you get to see the big picture of the city from the comfort of your seat. So after careful research, we decided that CitySights NY was our best option. WRONG. The buses were filthy, the audio didn't... More

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Senior Contributor
43 reviews 43 reviews
11 attraction reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 24, 2014

The UN Climate Conference was not the greatest of times to join a bus tour but ......... good service & personnel should add to and experience rather than compound a negative situation. Service industries must always put the customer at the centre of their decision making. The bus drivers were a positive but our night guide had no value add... More

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Manchester, United Kingdom
Contributor
17 reviews 17 reviews
7 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2014 via mobile

We used the bus to get from place to place rather than doing full tours except for the night tour. The guides were informative and interesting. You get to learn as you travel. The sound systems could do with being a bit better but you can't complain about the free earphones that you are given on each trip if you... More

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Salisbury, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 attraction reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 23, 2014

We chose the blue city sights tour bus after picking up all the leaflets over a few days and deciding which yours suited what we wanted and price! To be honest, price wise, they are all much of a muchness! We decided to go for a 2 day pass on all routes. Never regretted that decision as we got our... More

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Newark, Delaware
Senior Contributor
22 reviews 22 reviews
11 attraction reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 23, 2014

For the last day in NYC, we wanted to take a relaxed guided tour. We waited for over an hour for the bus to get to the starting location to pick us up. Part of this was due to street closures from the People's Climate March, but there were other bus companies getting by just fine. It didn't seem like... More

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New Zealand
Senior Contributor
27 reviews 27 reviews
11 attraction reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 22, 2014

We got the hop on hop off bus tickets as part of the New York Pass we bought online. It has three or four tour loops, we did the Downtown and Uptown loops. Downtown was massively busy and the loop took a very long time to make its way through the stops because of the traffic and road works. I... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 21, 2014

Have taken similar double decker bus services in Spain, London and Tokyo without difficulty. It might be the city but the stops are impossible to find even the map on the website does not highlight the stops only the routes on Google maps. If you hop off please don't expect it will be easy to hop on Do this if... More

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SightseeingAgent, Guest Relations Manager at CitySights NY, responded to this review

We are sorry that you had difficulty understanding the stops of the tour you booked. We prepare printed and web based materials that explain the content and schedule of each of our tours. We encourage our guests to call our phone sales team with any questions they may have before making any reservations. More

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