We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

CitySights NY

234 W. 42nd Street, New York City, NY 10036
212 812 2700
Website
Improve this listing
Ranked #306 of 522 Activities in New York City
Book Now

Type: Tours
Owner description: We are acknowledged as New York City’s best-value double-decker sightseeing packages including major attractions and activities such as harbor... more » Owner description: We are acknowledged as New York City’s best-value double-decker sightseeing packages including major attractions and activities such as harbor cruises, museum visits, helicopter tours, shopping day trips and one-day escorted motorcoach tours to Boston, Washington, D.C. and Philadelphia & Amish Country. « less
Write a Review

1,093 reviews from our community

Visitor rating
    241
    242
    161
    125
    324
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New Zealand
Senior Contributor
27 reviews 27 reviews
11 attraction reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 22, 2014 NEW

We got the hop on hop off bus tickets as part of the New York Pass we bought online. It has three or four tour loops, we did the Downtown and Uptown loops. Downtown was massively busy and the loop took a very long time to make its way through the stops because of the traffic and road works. I... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 21, 2014 NEW

Have taken similar double decker bus services in Spain, London and Tokyo without difficulty. It might be the city but the stops are impossible to find even the map on the website does not highlight the stops only the routes on Google maps. If you hop off please don't expect it will be easy to hop on Do this if... More

Was this review helpful? Yes
SightseeingAgent, Guest Relations Manager at CitySights NY, responded to this review

We are sorry that you had difficulty understanding the stops of the tour you booked. We prepare printed and web based materials that explain the content and schedule of each of our tours. We encourage our guests to call our phone sales team with any questions they may have before making any reservations. More

switzerland
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 21, 2014 NEW

Total ripoff. We bought 2 tickets and after the first stop we had to wait over an hour in 90° heat for the next bus. When it arrived the unfriendly tour guide informed us that he only had 3 seats available for a group of 20 waiting people. We ended up buying Gray Line tickets for another 100 USD just... More

Was this review helpful? Yes
SightseeingAgent, Guest Relations Manager at CitySights NY, responded to this review

We are proud to offer the largest fleet in New York with many convenient stops along the way. As our tour tickets are sold giving you the flexibility to use them whenever you are ready, we can only estimate the number of actual buses that will be needed. We usually have an ample amount of buses running throughout the day,... More

Ireland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014 NEW

Great to see all the sights and our tour guide Allan France was a great guide so informative and passionate about his New York city sights! Just one point to note the city tours and traffic get very busy in the late afternoon/evenings would advise to go on the tours earlier rather than later in the day!

Was this review helpful? Yes 1
SightseeingAgent, Guest Relations Manager at CitySights NY, responded to this review

Glad that Allan France made your sightseeing tour enjoyable. We appreciate your review and look forward to seeing you again in the near future. Thank you for choosing CitySights NY. More

Los Angeles, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

We did the uptown and the downtown loops. The uptown loop was forgettable, but the downtown loop made up for it. Our guide was Allan France, who had an excellent knowledge of the city and kept us informed and entertained. We enjoyed our experience with him. Do be advised to catch one of the first buses of the day and... More

Was this review helpful? Yes 3
SightseeingAgent, Guest Relations Manager at CitySights NY, responded to this review

Allan France is truly an excellent guide and very popular. We put a great deal of effort into creating each of our custom tours so that our guests have a memorable and enjoyable experience. Thanks for choosing CitySights NY! More

1 review
1 of 5 stars Reviewed September 15, 2014

They will as I you how long you staying, I said we going to leave tomorrow. That was at 5pm and he said you can buy this ticket that will take you around till 10 pm after we bought and went downtown with it and hopped off and try to get back on there are no bus coming at 7pm... More

Was this review helpful? Yes
SightseeingAgent, Guest Relations Manager at CitySights NY, responded to this review

We are sorry that you had difficulty understanding the schedule of the tour you booked. We prepare printed and web based materials that explain the content and schedule of each of our tours. We encourage our guests to call our phone sales team with any questions they may have before making any reservations. More

Zurich
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 15, 2014

In September we purchased 2 day tickets for all of Manhattan with high hopes of seeing and learning about NYC. The ride from Times Square (our purchase point) to Central Park was fine. But when we arrived at the designated departure point in front of the Plaza Hotel, the bus did not show up for over 40 minutes. When it... More

Was this review helpful? Yes
SightseeingAgent, Public Relations Manager at CitySights NY, responded to this review

Thank you for bringing your concerns to our attention. Our buses can be delayed by the local City Police department or by other traffic like activity that is often beyond our control. We appreciate you as a valued guest and sincerely apologize that our tours did not meet your expectations on that particular day. We have reviewed your feedback with... More

Sydney, Australia
Contributor
18 reviews 18 reviews
9 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 13, 2014

Wy bought a 3 day pass with cruise, Statue of Liberty, and top of the Rock. Good value although we did have some hassles. The commentary was generally good and it was a good way of getting an overview of the city. The choice of loops was also good. Buses were regular and we did not have any problems with... More

Was this review helpful? Yes
SightseeingAgent, Guest Relations Manager at CitySights NY, responded to this review

Double decker bus tours are a great way to see the city from above and allow you to hop on or off at your leisure. Audio devices are installed as an extra benefit. We make every effort to have these devices operational at all times. However, due to the exposed nature of its usage, the devices are often tampered with... More

Hitchin, United Kingdom
Contributor
18 reviews 18 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 10, 2014

We bought the tickets for the tour from a street hassler who worked for CitySights. He offered a reduction and 3 days for the price of 2. Then he got his mate involved (we share he said) after swiping my card for 3 people instead of for 4. Ok we got on the bus. However, there was massive queues at... More

Was this review helpful? Yes 1
SightseeingAgent, Guest Relations Manager at CitySights NY, responded to this review

We are proud to offer the largest fleet in New York with many convenient stops along the way. As our tour tickets are sold giving you the flexibility to use them whenever you are ready, we can only estimate the number of actual buses that will be needed. We usually have an ample amount of buses running throughout the day,... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 7, 2014

My family and I visited New York at the end of August 2014. We bought the three day pass that included all loops and tickets to see the statue of liberty, Ellis island and the empire state bldg.Its a great way to see the city on the open tour bus. The price was also reasonable. The tour guides were very... More

Was this review helpful? Yes 1
SightseeingAgent, Guest Relations Manager at CitySights NY, responded to this review

CitySights NY takes great pride in the exceptional value that we offer. Our packages always include extras that most of our customers take advantage of. We put a great deal of effort into creating each of our custom tours so that our guests have a memorable and enjoyable experience such as the one you had. We are proud to offer... More

Travelers who viewed CitySights NY also viewed

 

Been to CitySights NY? Share your experiences!

Write a Review Add Photos & Videos

Do you own or manage CitySights NY?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing