Our last day was completely ruined by the rudest staff member ever. I had purchased 3 helicopter rides at our hotel and travelled to the stop nearest the helicopter pad. I asked a Citysights seller for directions to the pad and once he realised I had already bought my tickets and that he therefore wasn't going to make a sale,... more

We recently spent 3 days in New York City. We had read about CitySights Buses and decided to purchase a 3 day pass. It was one of the worse decisions we made. The buses do not run every 15 minutes as advertised. They abruptly stopped the tour about 12 blocks from where we needed to get off. We never could... more

Outside Penn Station, we were approached by some guys in bright yellow jackets with City Sights Tour logos on them. Since we had never been to New York City before, we thought this might be a good way to get around the city and see the sights. Wrong. We especially wanted to see Times Square, so we "hopped" on the... more

We obtained our tickets on-line before arriving, but then had to join a very long line at Madame Tousard's that took a half-hour just to pick up our boarding passes - only 2 agents on the desk. We experienced 3 tour guides: one had good things to say, but her microphone was faulty and hard to understand; the second spent... more

Bus tour quality depends entirely on the guide. Downtown day was great. Uptown day was worse than useless. Night tour was day tour at night - doesn't tell you that !! Circle line trip was good. Empire state ticket a rip off. It only gets you to 86 floor so you have to queue a million times to upgrade to... more

Beware of this company. We bought tickets on 23rd September 2009 on our card which went through their machine twice, although the supervisor Ira Berg asured us two lots of money had not been taken. When we were not happy he gave us his card and assured us if they had double charged he would deal with it promptly. We... more

We bought the Super New York ticket (2 days + 1 free). we were recommended to get this from friends who had visited and told us its great value and the best way to get about and see the city. on top of the various bus tours, you also get your ferry to liberty island included with this ticket, and... more

We did a Nite Tour on 9/13/09. The weather was a PERFECT 73 degrees! We had a very good tour guide. My biggest complaint was the PA System. We sat in the back and could not hear a THING even tho she turned the mike up as high as she could. The tour guide stayed in the front the whole... more

We booked the Night Tour + Empire State Building Tour. First of all, the tour description is very misleading. It leads you to believe that a stop at the Empire State Building is part of the tour, but we didn't learn until we went to pick up the tickets that we would have to get to the Empire State Building... more