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Hershey's Times Square

Neighborhood:
Midtown
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Address: 48th and Broadway, New York City, NY 10019
Phone Number: 12125819100
Website
Today
9:00 am - 12:00 am
Open now
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Hours:
Sun - Sat 9:00 am - 12:00 am
Recommended length of visit: 1-2 hours
Description: Visit HERSHEY'S CHOCOLATE WORLD at the crossroads of the world! Enjoy the...
Visit HERSHEY'S CHOCOLATE WORLD at the crossroads of the world! Enjoy the world's best-loved confectionery brands at the HERSHEY'S CHOCOLATE WORLD Times Square store. Located at the crossroads of the world, you will find Hershey's products and interactive experiences. Choose the option to include a photo and special message for the world to see in bright lights on Broadway on our exclusive outdoor giant screen and scrolling marquee sign. Enjoy fresh Hershey's Cookies delivered directly from CHOCOLATETOWN, USA - Hershey, Pennsylvania! Create a customized mix of HERSHEY'S Miniatures, HERSHEY'S KISSES Milk Chocolates and REESE'S Miniatures candy before you continue your adventure in the Big Apple!
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TripAdvisor Reviewer Highlights

Read all 360 reviews
Visitor rating
  • 101
    Excellent
  • 110
    Very good
  • 103
    Average
  • 39
    Poor
  • 7
    Terrible
Top notch location.

This is a quality hotel with a superb location. Good service and well maintained. Excellent restaurant on site for breakfast that serves excellent food.

4 of 5 starsReviewed June 30, 2015
George R
,
Farmington, Connecticut
credit card Amex Card Member Review

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360 Reviews from our TripAdvisor Community

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Belfast, United Kingdom
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 1, 2015 NEW

Being greeted and given a free chocolate on the way in and finding every type of american chocolate under the sun was a win win for me. I left with bags and bags of chocolate and twizzlers I hope I get to come again really great deals on chocolate in store!

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DC
Level Contributor
44 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed July 1, 2015 NEW

This store is sorely lacking. It LOOKS awesome from the front (and from the outside, it looks like it promises at least two stories of chocolate awesomeness), but wow - what a disappointment. The only redeeming quality is the chocolate smell that's piped in. The place is only one level, cramped, and nothing works. There's some little 'machine' that's supposed... More 

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New York
Level Contributor
9 reviews
5 attraction reviews
1 of 5 stars Reviewed June 30, 2015 NEW via mobile

This small store def isn't worth the visit. I was helped by a very nice and helpful guy, his name started with a D I believe, he was a supervisor and couldn't have done a better job. However all in all, including the free kiss at the door, I should have kept walking.

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Nassau, New Providence Island
5 of 5 stars Reviewed June 30, 2015 NEW

This store is amazing from the design of a candy store for all ages. They offer all types of Hershey's candy however they sell out fast. My favorite chocolate was the cookies n cream, and the toffee Hershey's.

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Farmington, Connecticut
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2015 NEW credit card Amex Card Member Review

This is a quality hotel with a superb location. Good service and well maintained. Excellent restaurant on site for breakfast that serves excellent food.

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North Richland Hills, Texas
Level Contributor
73 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed June 27, 2015 via mobile

Ok this store is small, crowded, just not too exciting. M n m world much better. They do give you a sample when you walk in.

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Level Contributor
22 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015

I happened upon this shop as I was wandering around Manhattan one day. Popped in to get my Twizzlers. Great shop and well worth the visit

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Torquay, United Kingdom
Level Contributor
114 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed June 20, 2015

...but nearly! Smaller & more reasonably priced than M & M world. Some multi buy offers. Very busy on a Saturday night but so is everywhere in Times Square. Go if you must.

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Trinidad
Level Contributor
27 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 14, 2015

After visiting the M&M's store opposite the street, this store seemed like a bit of a let-down. It was a basic candy store that specialised in Hershey branded chocolate. However, the customer service in the store is top-notch. They offer you a small free candy as you enter.

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Sydney, Australia
Level Contributor
116 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed June 7, 2015

From the outside, you'd be expecting that Hershey's world would be a few floors of interesting bits of info about the chocolate and some storefronts to buy from. This is not the case at all, it's small and cramped, one floor of retail space where you can buy stuffed Hershey's mascots like Reese's and peppermint patties. If you want some... More 

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Additional Information about Hershey's Times Square

Address: Address: 48th and Broadway, New York City, NY 10019
Phone Number: 12125819100
Location: United States  >  New York (NY)  >  New York City>  > Midtown
Open Hours:
Sunday 9:00 am - 12:00 am
Monday 9:00 am - 12:00 am
Tuesday 9:00 am - 12:00 am
Wednesday 9:00 am - 12:00 am
Thursday 9:00 am - 12:00 am
Friday 9:00 am - 12:00 am
Saturday 9:00 am - 12:00 am

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  • Is there a restaurant or café onsite?

Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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