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kate spade

Neighborhood:
SoHo
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Address: 454 Broome St, New York City, NY 10013
Phone Number: 212-274-1991
Website
Today
10:00 am - 8:30 pm
Closed now
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Hours:
Sun 11:00 am - 8:00 pm
Mon - Sat 10:00 am - 8:30 pm

TripAdvisor Reviewer Highlights

Read all 13 reviews
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  • 6
    Excellent
  • 4
    Very good
  • 1
    Average
  • 1
    Poor
  • 1
    Terrible
Lovely shop

I found a gorgeous NYC scarf here. The selection was a bit smaller than I'm used to, however the staff were so genuinely friendly. I was very impressed and made an effort to visit... read more

4 of 5 starsReviewed July 27, 2014
JDRocky
,
Houston, Texas

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13 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Japanese first
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  • Any
English first
Senior Reviewer
7 reviews 7 reviews
6 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 7, 2015

Loved the store, it's quite charming, staff was not what you would expect from a high end store. They were sort of rude and very unhelpful, disappointing..

Was this review helpful? Yes
Brisbane, Australia
Contributor
16 reviews 16 reviews
9 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 30, 2014 credit card Amex Card Member Review

Unfortunately this store was undergoing a make over to make it even bigger and better - but it was cute and the service was great - Love Kate Spade

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 2, 2014

I have had nothing short of exceptional service from the NYC Flagship store on Madison Avenue. I certainly didn't need a sales associate to escort me to the different floors (there are 4 -5 ) as my husband and I like to browse on our own. When I did need help everyone was anxious to assist. They brought us to... More 

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Houston, Texas
Contributor
16 reviews 16 reviews
8 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 27, 2014

I found a gorgeous NYC scarf here. The selection was a bit smaller than I'm used to, however the staff were so genuinely friendly. I was very impressed and made an effort to visit while in New York.

Was this review helpful? Yes
Estero, Florida
Senior Contributor
37 reviews 37 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 4, 2014

We went to the Madison Ave store today and were completely disappointed. We were greeted with a hello and then that was it for customer service. We looked around a bit and then realized there were stairs to the 2nd floor - it would have been nice for the sales associates to invite us up to the 2nd, 3rd &... More 

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Mount Isa, Australia
Top Contributor
183 reviews 183 reviews
75 attraction reviews
202 helpful votes 202 helpful votes
2 of 5 stars Reviewed April 15, 2014

Coming from Australia where we get charged twice as much for the same product I was really excited about coming to the flagship store so that I could shop till I dropped. It took me 15 minutes to get an attendant's attention and there was only 1 other person in the store. Sure I'm not the thinnest person, but I... More 

Was this review helpful? Yes 3
New Rochelle, New York
Senior Contributor
22 reviews 22 reviews
5 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 26, 2013

My IPHONE5 fell in the toilet. I have a Kate Spade Cover. Nothing happened with my Iphone after this incident. Unbelievable! I want to share this experience with everybody. I want to congrats Apple and Kate Spade for the amazing quality of products that they carry.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2012

I have always been a Kate Spade fans and had decided to have a look at their Soho store and was happy to find their stock to be updated with all the newest products. The staff their are so friendly, I tried on 6 to 8 bags before deciding on which two to buy, during my trying on, they were... More 

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Memphis, Tennessee
Top Contributor
59 reviews 59 reviews
19 attraction reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed July 11, 2006

If you are a Kate Spade fan then you will love this place. The selection is wonderful and the salespeople are very helpful. There is a great selection of KS bags, clothes, shoes paper and home items as well as a wonderful selection of (very expensive) old books that go with the whole feel of Kate Spade. I though the... More 

Was this review helpful? Yes 2

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Additional Information about kate spade

Address: Address: 454 Broome St, New York City, NY 10013
Phone Number: 212-274-1991
Location: United States  >  New York (NY)  >  New York City>  > SoHo
Open Hours:
Sunday 11:00 am - 8:00 pm
Monday 10:00 am - 8:30 pm
Tuesday 10:00 am - 8:30 pm
Wednesday 10:00 am - 8:30 pm
Thursday 10:00 am - 8:30 pm
Friday 10:00 am - 8:30 pm
Saturday 10:00 am - 8:30 pm

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  • Is there a restaurant or café onsite?

Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
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