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Jacques Torres Chocolate Haven

Address: 350 Hudson St, at King St, New York City, NY 10014-4504 (Manhattan)
Phone Number: 212-414-2462
Website
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83%
Ranked #345 of 1,013 Activities in New York City
Type: Factory Tours, Sightseeing Tours
Attraction details
Type: Factory Tours, Sightseeing Tours
Hours:
Sun 10:30 am - 6:30 pm
Mon - Fri 8:30 am - 7:00 pm
Sat 9:00 am - 7:00 pm

Hotels near Jacques Torres Chocolate Haven

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34 reviews from our community

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    1
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Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Germantown, Maryland
Senior Contributor
23 reviews 23 reviews
8 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2015 NEW

There is no separate listing for the Rockefeller Center store at 30 Rockefeller Plaza on the Concourse Level. The Concourse level is below ground on the same level as the skating rink. However once you get down there and track down the store, it is a little treasure. It's a small space but has beautiful chocolates in the display case,... More 

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New York City, New York
Top Contributor
301 reviews 301 reviews
54 attraction reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed January 21, 2015

This retail location is under the Rockefeller Center. The labyrinth underground is perplexing but worth the trek to seek out their chocolatey treasures. During the winter months, go skating in the rink and then come inside to grab a cup of their hot cocoa. It's high in milky, but definitely tasty in the amount of cocoa. Try the wicked spicy... More 

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Amherst, Massachusetts
Senior Contributor
22 reviews 22 reviews
6 attraction reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed January 14, 2015

Jacques Torres has a big reputation but our experience was marginal. On a cold and windy day when a toasty cafe and some hot chocolate seemed like just the thing, all the outside doors were open! We had to keep our coats on, and when we asked the young women working there to close the doors, they declined. 'He likes... More 

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Toronto, Canada
Senior Contributor
35 reviews 35 reviews
27 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

Decent hot chocolate but delicious chocolate and with so many flavours! Prices were decent and not outrageous. I took some goodies home and bought gifts for family. Enjoyed the caramels.

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Springfield, Missouri
Contributor
20 reviews 20 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 23, 2014

Our party of 6 stopped during a tour of NYC. The atmosphere is quaint and the service was good. I had the most amazing white chocolate chai tea! Several of us ordered flavored coffees and hot chocolates. All the beverages were extremely hot and extremely rich. I liked mine better after cooling it down and thinning it out a bit.

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Easton, Pennsylvania
Senior Contributor
33 reviews 33 reviews
9 attraction reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 19, 2014

We specifically went here to get there famous cookies. But the counter lady seemed angry that we werent buying any chocolate. She didn't greet us when we came in and after we paid she just seemed annoyed

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High Point, North Carolina
Top Contributor
70 reviews 70 reviews
15 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 25, 2014

Mr.Chocolate sums Jacques up.His confections are flawless,the store is spotless,the staff knowledgable & friendly.If you can't find what you like-- it doesn't exist!A definite "gotta go" to place.it's amazing.And If you are lucky enough to meet Jacques,it's the icing on the cake. Mike

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Oakville, Canada
Top Contributor
117 reviews 117 reviews
23 attraction reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 29, 2014

I love chocolate! The chocolates at Jacques Torres are excellent. Just returned from a trip to New York City and made a point of purchasing some of their chocolates at the East 57 Street location with the intention of bringing them home with me. Suffice it to say that they were all gone before I had even reached the airport.... More 

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New York City, New York
Senior Contributor
22 reviews 22 reviews
15 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 13, 2014

I set out to find my fav CCC (that's choc chip cookies for you non-cookie lovers) in NYC. Jacques ranked at number 4. That's out of over 30, so that's one delish (yes, I used the word delish) cookie. Will be back!

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New York City, New York
Senior Contributor
23 reviews 23 reviews
18 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 11, 2013

Without question, Jacques Torres sells the best chocolate chip cookies in the city (well, I suppose I haven't tried them all, but I really doubt these can be surpassed.) I usually get mine at the Chelsea Market branch, though I've also stopped at Chocolate Haven when I'm in the neighborhood. They're also a very good deal (compared to the delicious... More 

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Questions & Answers

Questions? Get answers from Jacques Torres Chocolate Haven staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?