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Jacques Torres Chocolate Haven

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Address: 350 Hudson St, at King St, New York City, NY 10014-4504
Phone Number: 212-414-2462
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8:30 am - 7:00 pm
Closed now
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Sun 10:30 am - 6:30 pm
Mon - Fri 8:30 am - 7:00 pm
Sat 9:00 am - 7:00 pm
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TripAdvisor Reviewer Highlights

Read all 39 reviews
Visitor rating
  • 25
  • 9
    Very good
  • 3
  • 1
  • 1
Great chocolates!

When buying chocolates, price usually depends on quality. So yes, its a bit expensive, but it's not cheap extracts or ingredients. After purchasing a mixed box, you always figure... read more

4 of 5 starsReviewed August 17, 2015
JerseyGirl M
Cape May, New Jersey

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39 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Cape May, New Jersey
Level Contributor
38 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 17, 2015

When buying chocolates, price usually depends on quality. So yes, its a bit expensive, but it's not cheap extracts or ingredients. After purchasing a mixed box, you always figure there will be some funky pieces that don't sound too appealing. I was happy to find that even the ones I left til the end because of that very reason turned... More 

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Northern New Jersey
Level Contributor
29 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 27, 2015

The store itself is not very big, but the aromas, selection and quality of the chocolate will make you come back again. So many varieties, it is ridiculous. It's not your Hershey chocolate. The hot chocolate they offer is rich and decadent. The different flavors of the chocolates that they offer is really quite interesting. I will come back again.

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Germantown, Maryland
Level Contributor
63 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 30, 2015

There is no separate listing for the Rockefeller Center store at 30 Rockefeller Plaza on the Concourse Level. The Concourse level is below ground on the same level as the skating rink. However once you get down there and track down the store, it is a little treasure. It's a small space but has beautiful chocolates in the display case,... More 

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New York City, New York
Level Contributor
427 reviews
65 attraction reviews
common_n_attraction_reviews_1bd8 247 helpful votes
4 of 5 stars Reviewed January 21, 2015

This retail location is under the Rockefeller Center. The labyrinth underground is perplexing but worth the trek to seek out their chocolatey treasures. During the winter months, go skating in the rink and then come inside to grab a cup of their hot cocoa. It's high in milky, but definitely tasty in the amount of cocoa. Try the wicked spicy... More 

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Amherst, Massachusetts
Level Contributor
22 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed January 14, 2015

Jacques Torres has a big reputation but our experience was marginal. On a cold and windy day when a toasty cafe and some hot chocolate seemed like just the thing, all the outside doors were open! We had to keep our coats on, and when we asked the young women working there to close the doors, they declined. 'He likes... More 

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Toronto, Canada
Level Contributor
35 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

Decent hot chocolate but delicious chocolate and with so many flavours! Prices were decent and not outrageous. I took some goodies home and bought gifts for family. Enjoyed the caramels.

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Springfield, Missouri
Level Contributor
41 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 23, 2014

Our party of 6 stopped during a tour of NYC. The atmosphere is quaint and the service was good. I had the most amazing white chocolate chai tea! Several of us ordered flavored coffees and hot chocolates. All the beverages were extremely hot and extremely rich. I liked mine better after cooling it down and thinning it out a bit.

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Easton, Pennsylvania
Level Contributor
54 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 19, 2014

We specifically went here to get there famous cookies. But the counter lady seemed angry that we werent buying any chocolate. She didn't greet us when we came in and after we paid she just seemed annoyed

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High Point, North Carolina
Level Contributor
95 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed September 25, 2014

Mr.Chocolate sums Jacques up.His confections are flawless,the store is spotless,the staff knowledgable & friendly.If you can't find what you like-- it doesn't exist!A definite "gotta go" to place.it's amazing.And If you are lucky enough to meet Jacques,it's the icing on the cake. Mike

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Oakville, Canada
Level Contributor
155 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed April 29, 2014

I love chocolate! The chocolates at Jacques Torres are excellent. Just returned from a trip to New York City and made a point of purchasing some of their chocolates at the East 57 Street location with the intention of bringing them home with me. Suffice it to say that they were all gone before I had even reached the airport.... More 

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