I live four blocks away. I wish it was 4,000 miles. What a dump! One stupid tourist trap after another. Want to pay $35 for a bag of M&Ms.Come see me first!

The staff varies in knowledge - asking a local in the street can sometimes get you more information. The maps are very handy to have. Just remember the city is based on a grid pattern and you will get lost less

Went there to get a map, a wonderful woman gave us maps for the city and really nice pocket map for subway. We got good personal tips on her favorite shows on Broadway and several options on how to get the cheapest tickets!

My husband and I decided to pop into the visitor center on our recent visit to NYC. It was early in the morning, so it wasn't busy at all. There are a few interesting things to see including one of the balls that drops on New Year's Eve!! You can also add your wish for 2014 to their Hopes and... More

First stop for any visitor to the city Great place to get a map and information and tips on places to visit I was shown on the map where all my places to visit were on the map and helped on how to use the underground system Ideas for other sites and places to eat from the sources of infinate... More

The highlight of my Winter break trip was spending the New Year Eve with my friends in Times Square. Despite of our effort to get there early, we could not even get close to the center. The place was way too crowded. All the light and screens seemed so much livelier than they did in movies. We spent hours over... More

There was only a handful of people in at the time, but we waited around 20 minutes... a very long time when you have just arrived in NYC for the first time and are desperate to get out and see the sites! Maybe we had just picked a bad day. When we did get served the service was fine.

Way to busy! Best time to go just to look and watch the screens.... Sunday at 8am. Nothing will be open but you dont have to be worried about be pestered and people every where around you. Our Hotel was right off from the Square and I honestly did realize how close we were. Walking out of the hotel I... More

Right in the middle of times square. Offers information about NY and other sites, had the New Years Eve ball when I was there, which was very interesting. Discount offers and of course souveniers to purchase