My mom and I visited NYC in late March and we were lucky enough to recieve a BAG. This was my 4th trip to NYC but my mom's 1st so I wanted to make it memorable for her. When we checked into our hotel, we had a note from our BAG Lester and all the information we would need. We... more

I orgainsed a tour with a big apple greeter many months in advance and received confirmation. The day before the tour I received a call saying that unfortunately they didn't have anyone to take us on the tour. They were apologetic but in no way did they attempt to offer us other dates during our stay. It was very dissapointing... more

My parents and I were lucky enough to score a Big Apple Greeter on April 16. Julius Grill was a true gem of a New Yorker. It turned out what he had planned for us we'd already done the day before - but Julius had no problem changing his plans. He took us on a fantastic walking tour of the... more

We contacted Big Apple Greeters well in advance, and gave all the details they needed - hotel, dates, etc. After a week we received a reply that was obviously for someone else - they refected us because we had a "big" party (there were just two of us, and they said we had asked for a tour on a start... more

We booked our greeter a couple of months in advance and were delighted to hear a week before we flew out that we would be getting a greeter. Tom met us in the lobby of our hotel, having phoned us to confirm the time beforehand, and as we weren't meeting for a couple of days, he gave us some initial... more

I learnt about this service from Trip Advisor and it was an absolute highlight of our holiday. Jules, our wonderful guide, spent 4 hours showing us around Brooklyn and the Financial district as we had requested in our profile. He taught us how to negotiate the subway and gave us a great feel for the city. The Big Apple Greeters... more

I've booked a greeter three months in advance to my trip and let them choose which neighborhood to visit. One week before going to New York, they called me telling who was going to be my guide. Mr Chafin Elliot, the greeter, was at the BAG office at that moment and even talked to me. On arriving at the hotel,... more

We manged to get ourselves a Big Apple Greeter, for this past Monday gone. We applied for our BAG in January, 4 months in advance for our trip in April. We didn't hear anything until about March, that they had received our request, then about a week before our trip we got a call from America, that were had been... more

We asked for the choice of the greeter, in English, two months in advance, Not exactly what you would call picky customers... We got an answer we didn't have a reservation on the requested dates in the B&B we had communicated to BAG. Which was true, we were staying at two places, and had wrongly communicated our second place to... more