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New York Shuttle Tours

Broadway & 51st Street, New York City, NY
1-866-991-8687
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Ranked #45 of 509 activities in New York City
Certificate of Excellence 2014
Type: Tours
Owner description: New York Shuttle Tours currently has a 97% Super High TripAdvisor rating based on over 300 reviews of our 9 Hour Main Attractions Tour. Our Top Tour... more » Owner description: New York Shuttle Tours currently has a 97% Super High TripAdvisor rating based on over 300 reviews of our 9 Hour Main Attractions Tour. Our Top Tour makes all the great stops in New York City. Also check out our 4 hour Walking Tour with Statue of Liberty Pedestal Reserved Tickets! « less
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571 reviews from our community

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Date | Rating
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English first
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014 NEW

This was a terrific tour! Led by Renny our driver & Marc our tour guide. Renny was engaging and a great driver. Marc included Renny as part of the "team". Marc has good, clean humor & was able to talk almost non-stop with tons of great information about the sights and history of NYC. Really helped us to understand more... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed July 11, 2014 NEW

On 7/5/14 is in newyork with my friends ,this tour is not as per there advertisement . Tour guide was Tom.When we reached statue of liberty boarding point guide convenience us not to go ,we will just have tour in cruse ,but we where not convenience and at last he told us i will come to pick up you .This... More

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Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed July 11, 2014 NEW

Just what we were looking for and although more expensive than we had planned it was actually good value over the day. A good mix of walking and bus based touring where everything was planned to the minute. Our guide was Hannah who was excellent.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 9, 2014 NEW

5th July 2014, Tour booked for group of 8 people. The guide didnt operate the tour as mentioned on the site. Guide for tour was TOM. (Bus no. 3501). Reached the place for ferry boarding for Liberty island. The guide started convincing people not to go on the island or we will be stuck there for 5 hours. He asked... More

Was this review helpful? Yes 3
New York
2 reviews
5 of 5 stars Reviewed July 7, 2014 NEW via mobile

Took the tour because I was only in NY for 2 days. The money for cutting in lines at Empire and Statue were worth the price. Jack and Remy were the best! Jack is so knowledgable and won't let you get lost! Jack is a walking history book! I would do this again, minus the Statue chaos, too many people!!... More

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Exeter, CA
2 reviews
4 of 5 stars Reviewed July 7, 2014 NEW

We wanted to see NYC fast and this tour did it. We had Jack as a guide and he was fantastic. He kept the group moving and we saw NYC. Worth price!!!

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2 reviews
5 of 5 stars Reviewed July 7, 2014 NEW

We had Jack and Renny as out tour guide and driver and they did not disappoint! This was a great way to see all thw sites and the express tickets were like gold. Jack gave us great tips on how to be a smart tourist in New York. It was exhausting but the cool comfortable bus was great in between... More

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Honolulu, HI
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2014

We enjoyed our 9 hour tour with Tom. He was excellent and so very informative and caring. He made sure everyone was accounted for and explained all the sights. My husband and I only spent 2-1/2 days in Manhattan and this tour gave us a great overview of the whole city. Our bus driver, Renny, always took the time to... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 5, 2014

We took the 9 hr see it all tour with tour guide JACK he was all knowing when it came to the city being raised there. The tour starts just blocks from time square in an easy to find location. Next to a mcdonalds/starbucks. The tour was very good on time and keeping everything moving. We never felt rushed at... More

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1 review
1 of 5 stars Reviewed July 4, 2014

Terrible, tour guide -- not courteous with little kids to ensure they are in the sight, never turns to look back. Doesn't give instructions on where exactly we are headed in case if u r left behind to catch up. Didn't call back once to see what happened, and had our cell # accurate in email,and we provided the number... More

Was this review helpful? Yes 1
sftourmanager, General Manager at New York Shuttle Tours, responded to this review

Thank you for your review. Unfortunately, to the benefit of our future customers, we made every attempt we can think of to reach this customer during the tour. This customer was the only person(s) to not be able to stay with the group and wanted us to chase them down. With respect to the other customers, we just could not... More

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