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Toys 'R' Us Times Square

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Address: 1514 Broadway at 44TH S, New York City, NY
Phone Number: (646)366-8800
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10:00 am - 11:00 pm
Open now
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Sun - Fri 10:00 am - 11:00 pm
Sat 9:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 1,336 reviews
Visitor rating
  • 705
  • 443
    Very good
  • 129
  • 28
  • 31
10% off for out of state travellers

It's due to close at the end of December. It's chaos but all part of the experience. Staff seem to only specialise in their section so don't ask them where things are. You just... read more

4 of 5 starsReviewed yesterday
Jordan F

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English first
Level Contributor
5 reviews
4 attraction reviews
4 of 5 stars Reviewed yesterday NEW

It's due to close at the end of December. It's chaos but all part of the experience. Staff seem to only specialise in their section so don't ask them where things are. You just have to walk around. If you are from out of State or international traveller ask the staff to get a 10% off voucher. Every little bit... More 

Thank Jordan F
Hertfordshire, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I couldn't disagree more with bad reviews on here, I went in to buy a range of toys for my 2 year old for Christmas. The staff were so unbelievably helpful, polite and accommodating. The assistant manager (Johnny) was amazing, a real life Father Christmas, he went above and beyond to help me! He's going to have made my son's... More 

Thank Mummy2E_P
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Really, don't bother!! The attitude of the staff is appalling.....even for new York! !! The store is grubby and badly laid out.......thank goodness its closing!!! Go further up on the same side of the street to the Disney store if you need a toy shop fix , the staff here are delightful, happy to help,bend over backwards to make sure... More 

Thank hostie
Level Contributor
29 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I ordered a gift for a grandchild. I realized I entered the wrong address to ship to as soon as I hit the send button. I tried to cancel but they could not bring up my order number. I called the 800 number and was told they couldn't either but promised they could take care of the problem and was... More 

Thank Beverly C
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good selection of toys. A must visit place for kids....Do have minimum of half day to visit the place considering the range of toys made available by this store. This store is in the heart of times square at a walk able distance from central station

Thank vkm78
Harrisburg, Pennsylvania
Level Contributor
178 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We came here so the kids could spend their gift cards while in NYC. I didn't know how difficult it would be to use a couple gift cards. It took four employees in the video games section to figure out how to scan them. They couldn't understand the process and were actually arguing about it. They could stand to train... More 

1 Thank Luv-that-farm
Buenos Aires
Level Contributor
19 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you´re visiting NYC and Times Square Area, this shop is a nice stop. Tons of games and toys, for all kind of kids. The huge carrousel is very funny too. Usually packed with hoards of tourists.

Thank Papersen
Kent, United Kingdom
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This store is a great place to visit...if your planning on spending $10 or $500 you will be in the store for over an hour just looking around.

Thank Tam O
Chicago, Illinois
Level Contributor
77 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

my kids were in this place for more than three hours. the large scale items were amazing, the exclusive to nyc items were awesome and the overall experience was fun. plenty of staff to manage questions and check you out. fun fun!

Thank julie g
Mumbai (Bombay), India
Level Contributor
555 reviews
295 attraction reviews
common_n_attraction_reviews_1bd8 618 helpful votes
5 of 5 stars Reviewed 1 week ago

Every visit to an iconic toystore is like reliving the childhood fairytales. During my recent trip to NY, I actually visited 3 toy stores. And each visit left me feeling amazed. Great place. In fact this store also gas a merry go round right in the heart of the store. I got a selfie with Jedi master Obi Won Kanobi... More 

Thank Bhawanipathania

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  • Is there a restaurant or café onsite?

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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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