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Custom & Private New York Tours Inc

New York City, NY 10025
212-222-1441
Website
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Ranked #5 of 522 Activities in New York City
Certificate of Excellence 2014
Type: Tours
Fee: Yes
Owner description: Together with our sister tour company, Best Guides in New York, our unique approach to private tours in NYC, with a staff of licensed guides who... more » Owner description: Together with our sister tour company, Best Guides in New York, our unique approach to private tours in NYC, with a staff of licensed guides who collectively speak 14 languages, insures that our guests tour in their mother language. Together, we create an itinerary built on your site choices together with our suggestions that focus on your interests, preferences and whims. You decide what you wish to pursue. We do not provide scripted speeches. We "tell you the story", the folklore, and the drama, enabling you to experience NYC as it really was and is. Your participation is invited in order to experience a dialogue, an exchange of ideas, peppered with the who, why, when, etc. in the most amusing and entertaining way. Our tours are fun, fascinating and informative. Whether you're here the first time or have visited NYC before, you'll see more, hear more and experience a genuine NYC experience in the most memorable way. For us, this is not a job, it's a joy! « less
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264 reviews from our community

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Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Conway, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2014

I finally talked my husband in to going to New York for the weekend and he had an impossible list of places he wanted to see in 5 hours. But they did it!! We had Annie as our guide and Robert as our driver and it was spot on perfect. We checked everything off the list. Annie was knowledgeable and... More

Was this review helpful? Yes 1
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hi Jenny, Your review put the word out that providing wonderful tour experiences are the result of collaborative efforts from a very dedicated staff all the way across the board. From guide, chauffeur, administrator and tour director we are all in synch insuring that all of our guests enjoy the best and most memorable time while touring with Custom &... More

1 review
5 of 5 stars Reviewed September 11, 2014 via mobile

After doing much research online, and looking for a private tour for a business trip, I decided to book with Cliff. The old adage of "you get what you pay for" has never rung more true!! You may be able to find cheaper tour options in New York and see the same sights and attractions, but you will never get... More

Was this review helpful? Yes
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hi John, Thanks so much for your creative and wonderful review of you and your associates tour with me. It pleases me to no end to read such reviews because it is so rewarding and pleasing to know that we continuously succeed to provide most memorable experiences. Moreover, it enables members of the TripAdvisor community the opportunity to make the... More

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2014

Cliff showed up on time with a clean, classy and roomy vehicle. I noticed that initially he spent time getting to know all six of us making each of us feel comfortable. From that point it seemed like effortless back and forth conversation. He seemed as interested in learning about us as we were about New York City. Cliff's knowledge... More

Was this review helpful? Yes
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Thank you for your referral, much appreciated. Every tour is special and providing the very best New York experiences is not a mission, not a job but a joy. You expect perfection and a memorable experience and that's what Custom & Private New York Tours delivers consistently. I appreciate the opportunity to provide what you wished for and hope that... More

Split, Croatia
Senior Contributor
42 reviews 42 reviews
9 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 6, 2014 via mobile

It is difficult to explain why Cliff is so good. Perhaps because he is true New Yorker.. or he is charming or.. At the end it is not important.. We already made a tour with him last year and were so happy with experience so we came for more..It was fun again, we visited places we missed last time and... More

Was this review helpful? Yes 1
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hi Denis, Glad you're all back home, "safe and sound" in Split, Croatia. The next time just might be you providing a tour for me in Split. You made the offer and the ball's in my court. Thanks for those wonderful beautifully illustrated books you gave me about Croatia, such art, such history and people. After the tour you provide... More

Mountain Brook, Alabama
1 review
5 of 5 stars Reviewed September 2, 2014

Thank you Cliff for showing our group the highlights of the city in an entertaining and informative way! You did a great job keeping the group engaged and shared some fun facts about the city. I would highly recommend a tour with Cliff the next time you go to NYC@!

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Stacy, Thank you very much for your review. I'm delighted to receive reviews such as your, it's why we do what we do at Custom & Private New York Tours, We take great pride in our guests appreciation and sharing their experiences with friends, family and TripAdvsior members. So glad that you took the time to share. We all wish... More

Portland, Oregon
1 review
5 of 5 stars Reviewed August 30, 2014

I wanted to take a moment and give Cliff my highest rating for recent tour of NYC. We had a family reunion in NYC August 8th; Ten of us from Oregon and CA had reserved a full day for Cliff to give us a private tour of NYC. Cliff designed a tour that the KIDS loved - ages 5,7,8 and... More

Was this review helpful? Yes
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Thanks for your review, it makes me so happy when my guests share their custom and private tour experiences with the TripAdvisor community! Touring with young children, parents and grandparents is not so easy for all guides but as a parent and grandparent I've become prepared to "make it happen" especially with such great children, such as yours, really. When... More

Medina, Ohio
1 review
5 of 5 stars Reviewed August 23, 2014

My family traveled to New York and we had the tour of a lifetime with Cliff! We could not have seen or visited all of the wonderful sights of New York without him in the short amount of time we spent in the city. Cliff was amazing in his knowledge and expertise as a New York City tour guide! He... More

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Jill, what a great time we had! Your tour, built on the enthusiasm and wonder complimented my energy and resulted in a magical day. WOW, it was a most memorable experience for you and your family. Thank you for sharing your thoughts and impressions of your tour. I would love to hear your thoughts as you read my latest book... More

Wichita Falls, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

My sisters and I wanted to take our 91 yr old mother to Ellis Island. Mom came through Ellis with her parents and baby brother as a 3 year old. Her Parents spoke no English but were determined to start a new life. Cliff arranged a focused, action packed 5 hours that exceeded our expectations. Cliff and his driver would... More

Was this review helpful? Yes 1
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

I've imagined and wished for the opportunity to provide a tour such as yours. The perfect return to Ellis Island by an elderly person who would, have the chance to return after their first visit, their coming to America. Your mother, now at the age of 93 made the a "pilgrimage" after 89 years, since she came to the shores... More

1 review
5 of 5 stars Reviewed August 13, 2014

Let me tell you what Cliff Strome is........he is New York. He is the streets. He is the Deli. He is the buildings. He is the neighborhood. He is a friend to someone on every corner-and it is not by mistake or luck. He is a 5 star Concierge until they come out with a 6-star rating, then he goes... More

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Yeah, "imagine that you get what you pay for." It all comes down to loving what you do injecting a dose of enthusiasm, peppered with a love for New York City that's a wide as the plains of Kansas, a large measure loving to provide people with fun and memorable experiences, toss in a lifelong of New York experiences and... More

Summit, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

Cliff provided a well organized, fun and interesting private tour for my family on our weekend trip to NYC. Throughout the drive from one destination to the next, Cliff did a great job of reading the group and sharing information that was interesting to everyone, regardless of age. He is super knowledgeable about all the different neighborhoods, attractions and historical... More

Was this review helpful? Yes
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Your TripAdvisor review is most appreciated. Touring over three generational lines can challenging for most private tour companies, but we love providing such tours and enjoying helping families bond together and have most memorable experiences together.Yours was a truly special tour. Thanks for allowing me to provide it, such a pleasure! Best regards, Cliff More

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