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Custom & Private New York Tours Inc

Address: New York City, NY 10025 (Chelsea)
Phone Number: +1 212-222-1441
Website
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99%
Certificate of Excellence 2014
Type: Private tours, Sightseeing Tours
Fee: Yes
Owner description: Providing memorable, engaging, fun and informative tour experiences in New York City is our...
More attraction details
Attraction details
Type: Private tours, Sightseeing Tours
Fee: Yes
Owner description: Providing memorable, engaging, fun and informative tour experiences in New York City is our passion. By targeting our guest's interests, preferences and whims by collaborating with them enables us to create perfect tour itineraries. Every tour focuses on our guest's specific desires ensuring that everyone will enjoy experiences on the highest level of satisfaction due to our fastidious attention to detail. An experienced, enthusiastic and informative licensed New York City guide will meet you and yours at the time and place you wish together with a chauffeured luxury vehicle, sized to accommodate your group. You will be captured by an entertaining presentation of "the story" at each site as well as sites along the way in the most entertaining and amusing way. We stimulate conversation and questions providing informative answers within a social and cordial atmosphere. Whether you are planning a first visit with friends and family, an anniversary celebration, a corporate event, a college candidate's orientation or any special occasion, even a marriage proposal, we create the perfect experience delivering outcomes beyond your expectations. Accommodating those with special needs such as walking challenges is never a problem for us navigating to minimizing walking. Our staff of licensed New York City guides speak over fourteen languages enabling us to embrace a global audience and fill the needs of those who prefer tours conducted in their native language. Let's plan your tour built around you topical (architecture, history, famous people, neighborhoods, etc.) interests as well as your site requests. We ensure that your time with Custom & Private will enable you to take home a piece of The Big Apple in your head and heart as well. Thank you!

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307 reviews from our community

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tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015 NEW

Cliff did all he said he would do and more! We had a diverse group to include an 8 year old, two "20 somethings", 2 "40 somethings" and a couple of grandmothers. Cliff catered to everyone to ensure we all had a great time. I would highly recommend Cliff and Custom & Private Tours. Worth the money!

Was this review helpful? Yes 2
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Thank you very much for taking the time to share your kind words regarding your family's tour experience with me. Tours should achieve a level of focus on all group or family members enabling all to have a wonderful and memorable experience. What's what we do! Best regards, Cliff More 

Allentown, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

We had customers in from overseas - what a fantastic way to introduce our amazing NYC sights! Central Park was the highlight of our tour. The landscape was just lovely. If your looking to share a memorable experience of our city this is absolutely the best choice.

Was this review helpful? Yes 1
Custom_and_Private, General Manager at Custom & Private New York Tours Inc, responded to this review

Hi John, Many thanks for your generous review. I'm delighted that you provided Custom & Private with the opportunity to conduct your tour for your overseas clients. Moreover, knowing that you were delighted with the outcome makes me very happy. It was fun and I do hope that your business activities were a success. Best regards,, Cliff More 

Baton Rouge, Louisiana
Senior Contributor
37 reviews 37 reviews
3 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 5, 2015

We spent a day with Cliff Strome of Custom & Private New York Tours, and it was an outstanding day! We have been to New York City before, but we had never participated in a tour. We found Custom & Private New York Tours through Trip Advisor. Cliff met us at our hotel with Robert (a fantastic driver) and a... More 

Was this review helpful? Yes 1
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hi Michael, What a wonderful day spend with you, Amy and Jane, We really moved around quite well and took in each and every site that was on your wish list. Spending time with those whose enthusiasm and sense of wonder is powerful fodder and always enhances the experience. Many thanks once again for the opportunity to provide your custom... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

We booked quite late and as it was just after New Years, we thought we would have no luck in getting a tour of the Bronx and Harlem in before we left New York city. We asked our Concierge and they said "Cliff was the best". They where absolutely correct, We embarked on a 4 hour tour with Cliff he... More 

Was this review helpful? Yes 1
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hey Michael, So you made my day, yesterday when I read you post. I'm thrilled that "the world" will know about your last minute request to get your son into a boxing gym in The Bronx and do a little sparing with one of the locals. A last minute request, one never presented before so I went into action and... More 

Auburndale, Florida, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2015

This tour was by far the best tour possible that our family could do in New York City. In one day, our tour guide Cliff packed the most memorable sites in one tour. Right off the bat, Cliff already felt like a part of the family, I even called him Uncle Cliff. Not only was he knowledgeable about every site,... More 

Was this review helpful? Yes 3
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hey Brandon, Yeah! We did it all and you've got the photos to prove it :). Such a wonderful day as everything fell into place and couldn't have been better. Your review is five start too in my opinion and I'm delighted that guests such as you help keep us busy. Can't wait to send some time together again. All... More 

Brantford, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2015 via mobile

Have never thought of writing reviews but this one I feel must be wrote. My family and I used Cliff on our recent one day trip to New York and cannot say enough about Cliff and his driver and how professional they were and they made us feel welcomed the whole time. Whether it was his amazing knowledge of 30... More 

Was this review helpful? Yes 2
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Pretty nice time!! :) Tours are taken to learn, get information and understand the places you go sure, but it's the fun and laughter, the memory of it all that create life long experiences that will always be with you and yours. You tour was perfect in my opinion and it seems that you feel the same. Just a wonderful... More 

Topeka, Kansas, United States
1 review
5 of 5 stars Reviewed January 12, 2015

Having looked for a tour guide on the web and having found this website and Cliff, was the best thing in visiting New York. Four of us had a great time with Cliff and learned so much from his personal experience of living in New York and all the history and facts he has gathered. We all would recommend anyone... More 

Was this review helpful? Yes
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hi Donna & Jim, I'm delighted to have received your lovely review, I never tire of reading such reviews as it is indeed my biggest paycheck. Together with our hand selected guides we know how to deliver and delight our guest by providing excellent New York experiences. Do come back and pay us another visit when you can, there's so... More 

Bury, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Having been to New York several times I wasn't too bothered about spending 4-5 hrs touring the city but as other people in our party had't I went along with it and I am so pleased I did. Cliff was an exceptional tour guide with a great knowledge for the history of the city. He took us to some amazing... More 

Was this review helpful? Yes 1
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Thank you Simon and much appreciated, your review laid it out quite well I must say and I take great pride knowing that folks such as you take the time to put their sentiments on TripAdvisor. Nice to share our travel experiences as that's what TripAdvisor is all about! Best regards and Keep Well kind sir! Cliff More 

Hampton, Virginia
Senior Contributor
33 reviews 33 reviews
11 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 11, 2015

Custom and Private and Cliff have arranged several tours for me and my travel clients, we all rave about the service and personal nature of the tours. What ever you want to see, they can include it on the list ! Excellent knowledge of the History of the city, Chelsea Market was a big hit with our group ! I... More 

Was this review helpful? Yes 1
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hi Stephanie, I think you've done a fine job of putting it all together :) Nicely done and most appreciated, Hopefully, members of TripAdvisor will contact us here at Custom & Private and have a similar experience as you and your guests. All the best, Cliff More 

Tulsa, Oklahoma, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2015

Cliff gave our company team a full day tour through several sights in NY in late October, 2014. His long time life in NY and great interpersonal and communication skills and knowledge made for an amazing day. Karen & I and other will always be thankful for our day w/ Cliff in NY. Thanks Cliff, Bob & Karen Fouch from... More 

Was this review helpful? Yes 3
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hi Bob & Karen, So delighted that you've taken the time to express your thoughts for the TripAdvisor community! That's what makes it all work for everyone. It was lots of fun getting to take you to places that you've dreamed of for such a long time. Now it's time to start planning your next trip :) Enjoy all your... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?