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Custom & Private New York Tours Inc

New York City, NY 10025
212-222-1441
Website
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Ranked #29 of 521 Activities in New York City
Certificate of Excellence 2014
Type: Tours
Fee: Yes
Owner description: Together with our sister tour company, Best Guides in New York, our unique approach to private tours in NYC, with a staff of licensed guides who... more » Owner description: Together with our sister tour company, Best Guides in New York, our unique approach to private tours in NYC, with a staff of licensed guides who collectively speak 14 languages, insures that our guests tour in their mother language. Together, we create an itinerary built on your site choices together with our suggestions that focus on your interests, preferences and whims. You decide what you wish to pursue. We do not provide scripted speeches. We "tell you the story", the folklore, and the drama, enabling you to experience NYC as it really was and is. Your participation is invited in order to experience a dialogue, an exchange of ideas, peppered with the who, why, when, etc. in the most amusing and entertaining way. Our tours are fun, fascinating and informative. Whether you're here the first time or have visited NYC before, you'll see more, hear more and experience a genuine NYC experience in the most memorable way. For us, this is not a job, it's a joy! « less
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258 reviews from our community

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Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Medina, Ohio
1 review
5 of 5 stars Reviewed August 23, 2014

My family traveled to New York and we had the tour of a lifetime with Cliff! We could not have seen or visited all of the wonderful sights of New York without him in the short amount of time we spent in the city. Cliff was amazing in his knowledge and expertise as a New York City tour guide! He... More

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Jill, what a great time we had! Your tour, built on the enthusiasm and wonder complimented my energy and resulted in a magical day. WOW, it was a most memorable experience for you and your family. Thank you for sharing your thoughts and impressions of your tour. I would love to hear your thoughts as you read my latest book... More

Wichita Falls, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

My sisters and I wanted to take our 91 yr old mother to Ellis Island. Mom came through Ellis with her parents and baby brother as a 3 year old. Her Parents spoke no English but were determined to start a new life. Cliff arranged a focused, action packed 5 hours that exceeded our expectations. Cliff and his driver would... More

Was this review helpful? Yes 1
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

I've imagined and wished for the opportunity to provide a tour such as yours. The perfect return to Ellis Island by an elderly person who would, have the chance to return after their first visit, their coming to America. Your mother, now at the age of 93 made the a "pilgrimage" after 89 years, since she came to the shores... More

1 review
5 of 5 stars Reviewed August 13, 2014

Let me tell you what Cliff Strome is........he is New York. He is the streets. He is the Deli. He is the buildings. He is the neighborhood. He is a friend to someone on every corner-and it is not by mistake or luck. He is a 5 star Concierge until they come out with a 6-star rating, then he goes... More

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Yeah, "imagine that you get what you pay for." It all comes down to loving what you do injecting a dose of enthusiasm, peppered with a love for New York City that's a wide as the plains of Kansas, a large measure loving to provide people with fun and memorable experiences, toss in a lifelong of New York experiences and... More

Summit, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

Cliff provided a well organized, fun and interesting private tour for my family on our weekend trip to NYC. Throughout the drive from one destination to the next, Cliff did a great job of reading the group and sharing information that was interesting to everyone, regardless of age. He is super knowledgeable about all the different neighborhoods, attractions and historical... More

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Your TripAdvisor review is most appreciated. Touring over three generational lines can challenging for most private tour companies, but we love providing such tours and enjoying helping families bond together and have most memorable experiences together.Yours was a truly special tour. Thanks for allowing me to provide it, such a pleasure! Best regards, Cliff More

1 review
5 of 5 stars Reviewed August 7, 2014

Cliff was very knowledgeable and was able to pack a lot in during our brief visit. Could not have accomplished half as much without him.

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Thanks Wendy for your review of our tour of The 911Memorial Museum. It's a very special place and I'm glad that you and the other ladies paid tribute to those who perished. Thank you Cliff More

Dublin, Ohio
1 review
5 of 5 stars Reviewed August 5, 2014

Wow! Cliff and driver Robert were wonderful! We had a family weekend in New York. A few of the family had never been to New York and we wanted to see all the tourist sites. Cliff did a wonderful job planning the routes and getting us to the maximum amount of sites in a small amount of time. The tour... More

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

"Great Tour" That's what we do and we love what we do and that's part of the magic. So glad that you've taken the time to spread the news. "Start spreadin' the news! I'm leavin' today. I want to be a part of it, New York, New York!" You were! and so glad you came. Best regards, Cliff More

Hastings, Nebraska
1 review
5 of 5 stars Reviewed August 4, 2014

Cliff and Heidi, and our driver, Robert, did a fantastic job of showing us New York City during the evening. Robert was skillful at planning routes for us so we could see the maximum amount of city in a small amount of time. Cliff recommended the Highline, which was a highlight, and Heidi's suggestion of Chelsea Market was also great.... More

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

You have demonstrated to others that New York City is safe at night too! Thanks for your referral and I'm glad that Heidi provided you and yours with a wonderful tour experience, at night! :) Best regards, Cliff More

Hastings, Nebraska
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2014

Heidi our guide was fantastic! She directed our tour to areas we specifically wanted to see. While we didn't have time to visit Brooklyn, she gave us great ideas for getting to and exploring the area on our own. We enjoyed her personal touch and the option to hop out anywhere we wanted. Her personal testimony at Ground Zero was... More

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Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Hi Joy! Thanks for your review, much appreciated. It appears that you were very pleased with your tour experience and that Heidi provided and excellent tour experience for you and your family.Your disappointment with the vehicle, a Suburban is roomy enough for five guests together with chauffeur and a guide if the guests are generally not big and or taller... More

Columbus, Ohio/Atlanta, Georgia
Contributor
14 reviews 14 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 28, 2014

First of all - hats off once again to all tripadvisor reviewers for the good steer. Cliff made our "girls" weekend. He listened to my thoughts (and then promptly - and accurately - told me what we REALLY needed to do). My 12-year-old niece and my 70-year-old mom loved him equally. We were amazed with his knowledge of the city... More

Was this review helpful? Yes 1
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Sweet and quite original, I love that, "Cliff mad the Diff" you flatter me! :) As a person who takes his business very seriously but manages to have fun and provide wonderful experiences for my guests I have learned that creating fun experiences is a serious business. It just doesn't happen by itself but, with groups like yours, it's a... More

Madison, Wisconsin
1 review
5 of 5 stars Reviewed July 28, 2014

Cliff and his driver were a great addition to New York City experience. Cliff has an electric personality and is very knowledgeable about the city. I felt very safe with Robert behind the wheel.

Was this review helpful? Yes
Custom_and_Private, Manager at Custom & Private New York Tours Inc, responded to this review

Well, your review summed it up nicely! Thank you for taking the time to share your tour experience with the TripAdvisor community. Much appreciated, Best regards, Cliff More

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