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Saks Fifth Avenue

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Address: New York City, NY
Phone Number: 2127534000
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10:00 am - 8:30 pm
Closed now
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Sun 11:00 am - 7:00 pm
Mon - Sat 10:00 am - 8:30 pm
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TripAdvisor Reviewer Highlights

Read all 261 reviews
Visitor rating
  • 134
  • 81
    Very good
  • 20
  • 9
  • 17
A wonderful department store housed in an elegant setting.

Saks Fifth Avenue is not what it once was years ago,but not much is anymore with many retail stores consolidating and offering the same goods. All the name clothing designers are... read more

4 of 5 starsReviewed October 4, 2015
New York City, New York

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261 Reviews from our TripAdvisor Community

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English first
New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

With the Xmas decor, 9th F "Ballroom" is in full on holiday mood. I got a few cocktail dresses for some parties. I love this Kung Katherine New York dress with embroidery on it, got so much compliments because of it.

Thank LamKelly
Knutsford, United Kingdom
Level Contributor
5 reviews
1 of 5 stars Reviewed 2 weeks ago

Having placed what looked like a genuine order on the Saks website followed up with a confirmation email, the following day I received a email saying that Saks cancelled my order with no explanation. Furthermore, the item had subsequently sold out. After contacting customer services, I can only describe my experience as a huge waste of time and that the... More 

Thank Sarah_Knutsford
Level Contributor
401 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed 3 weeks ago

She loves your gracious employees and their caring attitude. She says you need to train other stores in city place is impeccable

1 Thank bobjoness
Sevenoaks, United Kingdom
Level Contributor
481 reviews
157 attraction reviews
common_n_attraction_reviews_1bd8 217 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A beautifully presented department store on 5th Avenue. Each floor is very well put together with amazing designer clothing. Very expensive but devine! Their evening wear collection is amazing as is the vast shoe department. Was there when Christmas section was open on the 9th floor, very small but exquisite decorations. The windows were full of the new Louboutin lipsticks,... More 

1 Thank Moosie57
Chelmsford, United Kingdom
Level Contributor
532 reviews
205 attraction reviews
common_n_attraction_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic classy store with all the latest fashion available , the service in this store is outstanding it's like a big boutique obviously not as big as harrods but it has that classy feeling and it's well organised smart and a pleasure to visit and shop.

1 Thank Martino B
Bishops Stortford, United Kingdom
Level Contributor
65 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Saks fifth avenue is an upmarket department store. so basically you can dream and window shop here and see how the other half spend their money. The shoe department is amazing though, very expensive shoes. Designer labels rule here. Some of the staff were very friendly and helpful, thought a couple looked down their noses at us.

Thank TrekkieStar
London, United Kingdom
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2015

I am from London so I have a high expectations before visiting Saks and I mus say the store is just fantastic . The range and choice of designers is great , customer service is fantastic and the whole experience of shopping definitely awesome Would recommend for All fashionistas to visit

1 Thank JCesarz
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 10, 2015

I have always liked this store and have always made it a point to go there to shop when I am in New York. On a visit in September I started the day by calling and making an appointment at the Salon for a simple wash and blow dry. Everyone offers this dry bar kind of service now. My experience... More 

1 Thank kivor
Interlaken, Switzerland
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 7, 2015

A pair of pants which needed hemming were lost in the store by disorganized staff. Sales staff showed very little understanding for our frustration having wasted time selecting, measuring and getting back to the store to pick up the pants. We clearly felt not the customer service treatment you would expect at a high end department store.

Thank Samscloud
New York City, New York
Level Contributor
118 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 4, 2015

Saks Fifth Avenue is not what it once was years ago,but not much is anymore with many retail stores consolidating and offering the same goods. All the name clothing designers are featured here at Saks spread out over several floors….Prada,Valentino,Dolce and Gabbana,Louis Vuitton,Chanel etc….If you are looking to see what's in style and fashionable at the moment or will be,this... More 

1 Thank shadows830

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Englishtown, New Jersey
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Staying in Midtown

Neighborhood Profile
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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