I have been a loyal SFA customer for many years. The past year I have been utterly disappointed with the customer service of the Fifth Ave store. Last year I bought a cream to realize they had given me an empty bottle. At least the response of the cosmetics dept manager was very prompt and the issue was sorted out... More

Spending time traveling through Saks was like touring a fashion museum/expo. The high-end dresses were so fun to look at, and the prices made me wonder whether or not I should be touching them - but it was a fun way to spend an hour!

The store was huge! So many pretty things. Went to purchase a pair of Christian Louboutins but they were completely sold out of almost every shoe I wanted (bummer). Not enough sales associates in that partuclar department. Decided to check out the designer shades but they had that department roped off because the jewelry case was open (which I thought... More

This time round we did not shop as much as we did in other stores such as Macys and Bloomingdales. Its likely the other stores simply had better promotions, however it can depend on the time of the year you go. Still a visit to Saks even just to look is an experience you must do.

Visited here on my recent trip to New York, i was after a particular pair of sun glasses, the staff were very helpful and friendly, the free wifi is also great when trying to show the staff exactly what i was after. Store has a great selection of high quality products.

Very Friendly, professional staff and an experience in itself. We did purchase here and enjoyed the experience

I am reluctantly writing this review because of a recent experience I had with Saks Fifth Avenue in midtown Manhattan in December 2012. I visited the store twice and bought a number of Christmas presents as well as cosmetics. My experience with the salespeople in the cosmetics department wasn't good. It seemed like the person who helped me in Bobbi... More

We have only watched the christmas light show projected onto the front of the building with music, with a countdown between every show. We were really looking forward to this and were not disappointed, this was fantastic and well worth watching more than once!.

You haven't been shopping until you've shopped at Saks. Had such fun, was treated very well by the staff, and thoroughly enjoyed having lunch above the city.