We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Macy's Herald Square

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 151 West 34th Street, New York City, NY 10001
Phone Number: 12126954400
Improve this listing
9:30 am - 10:00 pm
Open now
See all hours
Sun 11:00 am - 8:30 pm
Mon - Thu 9:30 am - 10:00 pm
Sat 10:00 am - 9:30 pm

From its inception, Macy's Herald Square was a store unlike any other. Over...

From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.

read more
Book ahead on Viator
More Info
and up
Viator Exclusive: Macy's Herald Square Early...
More Info
and up
Macy's Star Shopper at Macy's Herald Square New York
More Info
and up
Fashion Window Walking Tour in New York City

TripAdvisor Reviewer Highlights

Read all 2,708 reviews
Visitor rating
  • 1153
  • 869
    Very good
  • 424
  • 152
  • 110
Nice Mall with plenty of Bargains

Huge store , Great deals on handbags etc, be prepared to wade through many floors for your bargains !

4 of 5 starsReviewed 1 week ago
Stephen R
Kildare, Ireland

Similar Things to Do in New York City

Add Photo Write a Review

2,708 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Manchester, United Kingdom
Level Contributor
106 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed yesterday NEW

I honestly have no idea why this store is so popular. The pace was awful. It's so famous and well known yet it's basically just the American version on Debenhams on steroids. As with any store, the ground floor beauty department is bright and shiny and attractive, but it goes drastically downhill as you go up the escalators. Half of... More 

Thank vgreen188
Level Contributor
465 reviews
96 attraction reviews
common_n_attraction_reviews_1bd8 206 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

It's an iconic name from TV, magazines and film. But essentially it's a giant department store that's incredibly busy and feels like carnage in some areas. Some of the staff seem less than helpful and only can help you if you are shopping in that area. However, it's worth a visit as you'll find what you need here I'm sure.

Thank nomadlad
Cambridgeshire, United Kingdom
Level Contributor
63 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great place to shop. I could of spent all day in there but my kids had other plans lol. The Father Christmas was great. Loved that the kids was allowed to sit on his lap like the old fashion way. As in uk that's not allowed. He has a real beard too which is so much more believable. Wait wasn't... More 

Thank xxjakixx
Level Contributor
21 reviews
4 attraction reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I need a few hours to go thru all floors. Love the designer floor. Vibrant, Bright and Big!!! Lots of lights and music. You can find anything and everything

Thank Julie D
Southern New Jersey
Level Contributor
92 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

We hadn't been to Macy's for many years, now, but finally returned with our two little boys. We were not disappointed. One whole block was windows depicting the story of Yes, Virginia, Santa Claus is Real. The other side were all Peanuts inspired---they were awesome! One window had Schroeder's magic piano. The kids could play a little electric display on... More 

Thank msp77
Syracuse, New York
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Overall I wasn't impressed by Macy's. The first floor has some cool stuff, but otherwise it's just another Macy's store. One nice thing is that they have everything you could want. There's a great variety of brands and merchandise. Visit if you can, but this store is not a must do.

Thank sanetzba
Kildare, Ireland
Level Contributor
87 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Huge store , Great deals on handbags etc, be prepared to wade through many floors for your bargains !

Thank Stephen R
Level Contributor
49 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visiting New York was amazing to start with, the buildings, the history, the people and the shopping. If it's one thing they do well it is the department store, floor after floor of clothing, jewellery and all manner of accessories. This of course was my wife's paradise and my usual hell, but just the shear scale of the building was... More 

Thank Hull01
Culver City, California
Level Contributor
84 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I had been to Macy's about 10 years ago but they have changed it. I think a woman came up with the suggestion of taking the shoe department out of the basement and putting it on the second floor! When you get on the floor you are surrounded by nothing but shoes, shoes, shoes! Whatever you are looking for you... More 

Thank Jeane141
Manchester, United Kingdom
Level Contributor
19 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved it in here. Lots of shopping to be done. Lovely Christmas decorations. The lady who served us in the perfume department was lovely. Lots of free gifts with purchase.

Thank Karen W

Travelers who viewed Macy's Herald Square also viewed


Been to Macy's Herald Square? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Macy's Herald Square and other visitors
6 questions
Ask a question
6 months ago
London, United Kingdom
Adelaide, Australia
4 months ago
The Dalles, Oregon

See all questions (6)

Questions? Get answers from Macy's Herald Square staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Midtown

Neighborhood Profile
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood