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Macy's Herald Square

Address: 151 West 34th Street, New York City, NY (Garment District)
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$72*
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New York City Explorer Pass
74%
Ranked #38 of 589 Shopping in New York City
Type: Department Stores, Shopping
Activities: Shopping
Useful Information: Activities for older children
Attraction details
Type: Department Stores, Shopping
Activities: Shopping
Useful Information: Activities for older children
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1,737 reviews from our community

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Cliffwood beach
Contributor
13 reviews 13 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2014 NEW

Recently went back to Macy's Herald Square for a holiday visit. Still beautiful for Christmas ...even though we didn't get in to see Santa that night. I have always loved the effort put into the lovely decorations, especially on the first floor. Hey I'm a native New Yorker - born there in New York Hospital on York and 68th. I... More 

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North Providence, Rhode Island
Senior Contributor
25 reviews 25 reviews
10 attraction reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 18, 2014 NEW

Usually, I like Macy's. It's where I get most of my clothes. I was so excited to visit this Macy's because I wanted to do some New York shopping, but it was not meant to be. My husband and I walked in and I was immediately overwhelmed. The first floor was decorated for Christmas and was teeming with shoppers, so... More 

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Assumption,Illinios
Top Contributor
76 reviews 76 reviews
28 attraction reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 16, 2014 NEW

Had to go check this place out after hearing all the hype. What a disappointment. Its no different than any other Macys. Its just bigger and a lot more crowded. There is a lot of better places to go than this while in NYC

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Strabane, Northern Ireland, United Kingdom
Contributor
18 reviews 18 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 16, 2014 NEW

Christmas displays in the windows are amazing and have so much detail! Lights in the main entrance cosmetic hall are great! Received poor customer service from the homewards department, advisor seemed disinterest and as if it was a botheration serving us! Wooden elevator is beautiful :) on way up elevator you could here the excitement growing and see the huge... More 

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Workington, United Kingdom
Top Contributor
244 reviews 244 reviews
162 attraction reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed December 16, 2014 NEW

Was lovely to see the window display, and the ground floor all decorated for christmas. Wife just had to buy something, ended up with a coat. reasonably priced. The shop was packed, but being so large , and so many floors, room for everyone. Loved the really old escalators

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Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 16, 2014 NEW

Visit Macys Herald Square, this legendary 7 floors of goodness and history is worth visiting despite is lack of customer service and attention to detail. I was shopping for a dress and found one on there extra 40% rack. I went to the checkout to find out the price with the additional off. The dress was $119 and was ringing... More 

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Fareham, United Kingdom
Senior Contributor
43 reviews 43 reviews
20 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 16, 2014 NEW

Fabulous store ... Manic busy pre Christmas even better that there was a 60% sale on........ Loved visiting all the departments Beautifully decorated Another trip is needed ....

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Isle of Man, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 15, 2014 NEW

The iconic Macy's remains a great place to visit when in New York and is a good place to treat yourself. This is the largest store in the world and extends over several floors. There is a nice cafe on the lower level and also a section selling Macy's items and souvenirs. We visited during the Holiday period and the... More 

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North East
Top Contributor
58 reviews 58 reviews
10 attraction reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 15, 2014 NEW

Macy's... Well .... Busy is not the word ... Packed in like sardines in a tin ....loved it! but too overwhelming .. So much to see ... Service is not particularly great, as I think staff are as tired as the customers in the bedlam !

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Reviewer
4 reviews 4 reviews
3 attraction reviews
5 of 5 stars Reviewed December 14, 2014 NEW via mobile

Wow what a breath taking holiday display. Absolutely loved it. This is how the city department stores should be. I love the floor with ornaments and santa was adorable. Such a memorable visit. Although very crowded.

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?