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Macy's Herald Square

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Address: 151 West 34th Street, New York City, NY 10001
Phone Number: 12126954400
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9:30 am - 10:00 pm
Open now
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Sun 11:00 am - 8:30 pm
Mon - Thu 9:30 am - 10:00 pm
Sat 10:00 am - 9:30 pm

From its inception, Macy's Herald Square was a store unlike any other...

From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.

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TripAdvisor Reviewer Highlights

Read all 2,523 reviews
Visitor rating
  • 1060
  • 815
    Very good
  • 393
  • 149
  • 106
Friday night shopping

Very friendly and helpful service by all the staff who helped me the prices and selection was great worth a visit just because it's Macy's "believe"

4 of 5 starsReviewed 6 days ago
Brett B
Adelaide, Australia

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English first
New York City, New York
Level Contributor
25 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Charlie Brown xmas. Such fun. One of their best in recent years. The windows are on Broadway side. The last one is interactive. Just be a child again

Thank Marilyn A
Level Contributor
50 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Big Apple never ceases to fail, Macy's Christmas window excellent as usual with the snoopy and Woodstock theme, I highly recommend the store Christmas decs on top floor woweee!!! Everything under one roof, make sure you allow plenty of time and take note of your entry point as the store is like a tardis...... Make sure you go to... More 

1 Thank 48trayc
Level Contributor
45 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This department store occupies a whole city block and has seven floors to explore. Check their website before you visit to see what offers and sales are on as they vary across the year. Some staples and big brands are hard to beat, as an example you won't find Levi's cheaper anywhere else in Manhattan and they are around 1/3... More 

Thank SherrifRoscoe
Adelaide, Australia
Level Contributor
50 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very friendly and helpful service by all the staff who helped me the prices and selection was great worth a visit just because it's Macy's "believe"

Thank Brett B
Bern, Switzerland
Level Contributor
41 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

this is THE place to go in NY when it come to shopping. And you can easily spend hours in there, as the building is simply huge. Nicely set up shopping place with a little posh side effect. I liked it!

Thank simonabroad
Consett, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

There's no getting away from the fact that Macy's is iconic but it's in desperate need of some repair and dare I say it a clean. The place is filthy!!

Thank Katie M
Portsmouth, Hampshire
Level Contributor
81 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago

The shop is iconic A beautiful building The christmas decorations were being put out and they are amazing. The Harrods of New York Then i used the toilets on the 9th floor. To say I was disgusted is an understatement. I walked in to find a bathroom that I thought looked dirty from the start. I then went to a... More 

Thank Muke
Launceston, Australia
Level Contributor
58 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

The Christmas decorations were already up so walking in to the cosmetics area and looking up was a real sight. For foreigners, go straight up to the information centre, show your passport or drivers licence and they'll give you a 10% off card. There are things to suit all budgets and don't forget the department where you can just buy... More 

Thank Aussie2105
Columbus, Ohio
Level Contributor
366 reviews
105 attraction reviews
common_n_attraction_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed 1 week ago

Granted this at the end of the day this is a store, but what a spectacular store chocked full of history. One of the worlds most spectacular department stores and to see the history behind it is a great testament to the time in which it was built. And never have I seen 100 plus year old wooden escalators. Amazing!

Thank Scott S
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Macy's was already decked out for Christmas & it was magical! This store is massive! 9 Floors!!! It was like a mini mall. We could have spent 1/2 the day just exploring this store. A NYC must see!

Thank Tracy B

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Staying in Midtown

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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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