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Macy's Herald Square

151 West 34th Street, New York City, NY (Garment District)
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Special Offer
$72*
and up
New York City Explorer Pass
73%
Ranked #44 of 591 Shopping in New York City
Type: Department Stores, Shopping
Activities: Shopping
Useful Information: Activities for older children
Attraction details
Useful Information: Activities for older children
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1,640 reviews from our community

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English first
Leicester, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 attraction reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 23, 2014 NEW

Macy's is just far too big to make it a pleasant experience. I am sure shoppers go here just to say they have been. 8 floors, each one probably 4 times the size of a John Lewis floor. Yes there is everything you want here including Starbucks and macdonalds within the store and they must have a permanent sale here... More

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Contributor
11 reviews 11 reviews
6 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2014 NEW

Macy's - WOW!!! Like actual booths for designer labels such as Gucci - stores inside stores - crazy!!! A floor dedicated ENTIRELY to shoes!! Now I'm a Carrie but there were so many I didn't know which ones to buy so I left with none!! I was devastated - but secretly proud of myself! My mum and I spent 3... More

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Beverley, United Kingdom
Top Contributor
80 reviews 80 reviews
21 attraction reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 20, 2014 NEW

Check your map or any literature in your hotel room as many contain a discount voucher that you can use multiple times in store on many products. Staff in the main were friendly and helpful without being OTT, however many carried on their personal conversations whilst serving and the lady on the mens Levi's counter was dismissive at best. Had... More

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warrington
Top Contributor
58 reviews 58 reviews
14 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 19, 2014 NEW

The store is massive and on many floors. You could spend the whole day wandering around . Lots to see and lots to buy , you have to get something so you can have a Macy's bag . The Christmas decorations are beautiful .

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Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 19, 2014 NEW

Love the shopping, but overwhelmed by the perfume section at the main entrance. The selection is what makes it such a great place to shop. I'd looked for boots all over my home region, walked in to this Macy's and instantly found what I'd been looking for.

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Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 attraction reviews
2 of 5 stars Reviewed November 18, 2014 NEW

My self and partner have disabilities. My partner is in a wheel chair. They had not updated the list of resturants and so the first one we tried was no longer there! various staff told us to go up and down to different floors all we wanted was some food! when we eventually found one my partner couldn't get to... More

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Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2014

From high end to true bargains, Macy delivers. However , costumer service is lacking until you are at the till ready to spend your money. Loved the Starbucks cafe , which serves coffee and champagne ( great after a day of shopping).

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Kent
Top Contributor
68 reviews 68 reviews
27 attraction reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed November 15, 2014

I was looking forward to visiting the largest department store in the world but was disappointed. Really it is no different to my local department stores. Layouts make it difficult to see all the stock as each brand has its own area. Prices are on the high side. Customer service is dubious until they realise you have money to spend... More

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Sutton, United Kingdom
Contributor
12 reviews 12 reviews
5 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2014

We had to buy two suitcases as we had over done it with the shopping! Sterling from the luggage department was informative, friendly and didn't try to sell us anything. I never knew there was so much to know about suitcases. We bought the suitcases and as we were from overseas, we even got a 15% discount. All the sales... More

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Asker, Norway
Contributor
16 reviews 16 reviews
9 attraction reviews
4 of 5 stars Reviewed November 14, 2014 via mobile

This place is huge! And it does have a bit of everything. The service is a bit lacking by some cashiers, but then there were also some very helpful and nice ones around, so I don't want to give them all a bad rep! You can get everything here, stop by.

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