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Macy's Herald Square

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Midtown
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Address: 151 West 34th Street, New York City, NY
Phone Number: +1 212-594-4772
Website
Activities: Shopping
Description: From its inception, Macy's Herald Square was a store unlike any other...
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.
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TripAdvisor Reviewer Highlights

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    Terrible
Loved the Old-Fashioned Escalators

We took the elevator to the 8th floor and then rode the escalators all the way down, stopping to shop along the way. Had lunch on the 7th floor and then kept on shopping. A fun... read more

4 of 5 starsReviewed April 21, 2015
Debbie65371
,
The Dalles, Oregon
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2,030 Reviews from our TripAdvisor Community

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Lenoir, North Carolina
Senior Contributor
26 reviews 26 reviews
12 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2015 NEW

We visited and enjoyed riding the wood escalators. There were lots of people shopping but with all of the floors there was plenty of room to spread out. Loved the experience and the sales.

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The Dalles, Oregon
Contributor
17 reviews 17 reviews
9 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2015 NEW

We took the elevator to the 8th floor and then rode the escalators all the way down, stopping to shop along the way. Had lunch on the 7th floor and then kept on shopping. A fun way to spend a few hours.

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New York
Top Contributor
169 reviews 169 reviews
45 attraction reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 20, 2015 NEW

I love the seasonal changes of window display at Macy's....particularly the annual flower show around Easter! Free guided tour so one can get educated on the various floral arrangements and types of florals on display....Yes, it can get crowded, esp. when the store is in the middle of its multimillion dollar makeover! Can't wait til til it's all done! While... More 

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Senior Contributor
30 reviews 30 reviews
10 attraction reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 19, 2015 NEW

My mom had been dying to visit this store, so we made sure to include it in our NYC visit. Although we love to shop, we found this store to be way too crowded and disorganized. There was clothing laying all over the floor in piles. I didn't end up buying a thing. One positive thing was that there was... More 

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Waynesburg, Pennsylvania
Top Contributor
233 reviews 233 reviews
116 attraction reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed April 19, 2015 NEW

I lost count of how many floors I went up or down for that matter...this place is HUGE!!! It has everything from super high end Burberry hand bags that will set you back a few $$$$ to the clearance section where you can score an awesome find for $10! There is a Starbucks and public bathrooms which a both necessities... More 

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Dallas, Texas
Senior Contributor
38 reviews 38 reviews
24 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 16, 2015

biggest store ever. many floors. you have to visit just to see this mall of a Macy's. the clearance shoe rack is to die for if you are a shoe addict like me. 50% shoes

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Kissimmee
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 16, 2015

Although the ordering process was a breeze, their return policy is not so easy breezy. Macy's slogan is "We're not happy, unless your happy" is a false statement. In order for me to return/exchange my item I would have to first purchase the size and color that I want. I've expressed to macys that that is not something I am... More 

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Contributor
14 reviews 14 reviews
6 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2015

Fantastic Warehouse. You have everything there, for women and men. Good prices, cheap shirts from expensive brands. Jewelry and watches - Department is amazing, the same goes for Parfumes.

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Ft Wayne
Top Contributor
52 reviews 52 reviews
27 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 13, 2015

Close to our hotel and beautiful inside. Largest one we'd been in. Great selection on china and women's accessories. Nice walk from our hotel

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Mississauga, Ontario
Contributor
19 reviews 19 reviews
9 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 11, 2015

We visited Macy's at Easter hoping to find something to take home from our vacation in NYC. The store was very crowded, and the quality and selection of products were average. Nothing special. We left without purchasing anything.

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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