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Macy's Herald Square

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Midtown
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Address: 151 West 34th Street, New York City, NY
Phone Number: +1 212-594-4772
Website
Activities: Shopping
Description: From its inception, Macy's Herald Square was a store unlike any other...
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.
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TripAdvisor Reviewer Highlights

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Simply huge

We made a tourist visit here as my wife wanted to see inside. It's simply huge, it was fun for a walk about but you can easily spend a lot of money too. Worth a visit.

4 of 5 starsReviewed May 24, 2015
James K
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2,095 Reviews from our TripAdvisor Community

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English first
Melbourne, Australia
Top Contributor
129 reviews 129 reviews
87 attraction reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 25, 2015 NEW

Macy's is great at the best of times, but add multiple floors, long weekend sales and a mass of people and you have one big problem. You don't know where to start. There appears to be one floor dedicated to shoes with little burrows that hold all the sale items. Squeeze in there, look for your size and bag a... More 

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London, United Kingdom
Top Contributor
58 reviews 58 reviews
29 attraction reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 24, 2015 NEW

We were looking forward to having a look around the world famous store, which, according to my Eye Witness book, sold 'everything you could think of.' However, when we arrived, with a couple of exceptions, is simply a very big 'cloths shop'. Interesting going up the old wooden escalators, but a disappointing visit.

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Top Contributor
192 reviews 192 reviews
127 attraction reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed May 24, 2015 NEW

We made a tourist visit here as my wife wanted to see inside. It's simply huge, it was fun for a walk about but you can easily spend a lot of money too. Worth a visit.

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Cardiff, United Kingdom
Contributor
17 reviews 17 reviews
10 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2015 NEW

Store undergoing considerable re-building work, so it was rather difficult to find what we wanted. It's enormous, with Ladies wear on three different floors! Staff extremely helpful.

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Elyria, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2015 NEW

I have shopped at Macy's in store for years. Nice upscale company right? Maybe not any more. My last three orders online were a very negative experience. They take your order quickly, but orders take longer than you are told to be received. If you email about an order, especially a return, you receive no response. I placed and received... More 

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Singapore, Singapore
Top Contributor
912 reviews 912 reviews
118 attraction reviews
449 helpful votes 449 helpful votes
3 of 5 stars Reviewed May 19, 2015 NEW via mobile

Had to come here to get See's candies for a colleague. It's my first time and department stores are not my thing. The lobby is ok, the usual cosmetics and stuff. I went up all the way to 6th floor for the candy and on the way, wasn't impressed. It's very old. Indeed, they are doing a renovation now. Welcome... More 

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surrey, uk
Top Contributor
65 reviews 65 reviews
10 attraction reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 18, 2015 NEW

The actual store itself was not that impressive its just larger than the dept stores we get in London! The staff were v.friendly and helpfull and if u show your passport at the guest relations desk u get a 10% disc card. Luckily one of the staff at the Micheal Kors dept told us if we purchased a help for... More 

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Ottawa, Canada
Top Contributor
106 reviews 106 reviews
54 attraction reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 18, 2015

It's a very large department store which has had many additions and lots of shopping opportunities. You can always get a 10% discount from the visitor's center as tourist. We visited the store to see the wooden escalators, there is one located on the sixth floor and seventh floor.The one on the seventh floor is older and narrower and still... More 

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Okemos, Michigan
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed May 17, 2015

When I travel to NYC I always make sure I stop by Macy's. I always find great deals, like a Polo sweater, regular price $95, via a sale and discounts I paid $25. The sales staff is always helpful.

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London
Top Contributor
170 reviews 170 reviews
39 attraction reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed May 17, 2015

This place is so big people often get lost. It's like Bloomingdales but not quite so posh. However that doesn't mean it's much cheaper. If you are from out of town then ask for the out of town discount just need driving license or passport and you get a 10% discount

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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