We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Family In New York

Address: 244 Fifth Avenue, R289, New York City, NY 10001 (Manhattan)
Phone Number: +1 212-726-1015
Website
Improve this listing
95%
Certificate of Excellence 2014
Type: City tours, Sightseeing Tours
Owner description: Family in New York provides private sightseeing tours of New York City. Every tour itinerary is...
Useful Information: Activities for young children, Activities for older children
More attraction details
Attraction details
Type: City tours, Sightseeing Tours
Owner description: Family in New York provides private sightseeing tours of New York City. Every tour itinerary is custom and personalized to meet the wants, needs and desires of our guests. We operate on our guests schedule and at their pace. In addition to our typical tours, we conduct tours for mobility impaired guests. We also conduct evening lights and skyline tours; sports tours; layover tours where we meet our guests at the hotel, airport, cruise terminal, train or bus station, load their luggage in our vehicle, tour them around New York City and then return them to their point of origin or another location. We have been in business for over nine years and continue to grow every year.
Useful Information: Activities for young children, Activities for older children

Hotels near Family In New York

Write a Review

346 reviews from our community

Visitor rating
    315
    16
    3
    2
    10
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Singapore, Singapore
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 27, 2015 NEW

My wife and I took this tour with friends from upstate NY just after the New Year. My wife is from So California, and had never been to NYC, so we wanted to maximize our experience in the four days we had. We had taken canned tours in many cities before, but always felt rushed. We thought we would give... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

First time in New york and wth two small children, we needed someone to show us around. Booked with the company and Rob met us at time and place agreed. This man really knew the game! Gave us a tour which "opened up" New York for us! Suitable speed, told us with enthusiasm and knowkedge that can only have been... More 

Was this review helpful? Yes
Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed February 2, 2015

scott picked us up at the pier after our cruise for a day tour. He was very good - took us everywhere we wanted to go and was very knowledgeable as well! THANKS for a great day in the city!

Was this review helpful? Yes
Sydney, Australia
1 review
5 of 5 stars Reviewed January 31, 2015

This was a great tour that was custom built for our family. We thoroughly enjoyed Marcy's company (our tour guide for the day). She was extremely helpful with explaining all that we needed to know. After our full day tour we felt very comfortable to catch the subway on our own which would of been a daunting experience otherwise.

Was this review helpful? Yes
Whistler, Canada
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2015

Highly recommend doing a Family in New York tour. We booked the 9 hour tour, however shortened the length to suit our time restrictions and age of children. Scott was very accommodating in helping me customise our tour to suit our time frame and interests. Our guide, Dina, was fantastic. She took us to the places we had selected, and... More 

Was this review helpful? Yes 1
CousinScott, Owner at Family In New York, responded to this review

It is always an honor to get a 5 star review from a Senior TripAdvisor Reviewer. We are so glad your three children enjoyed the day. Sometimes prospective guests express concern about how children manage on a tour (the majority of our tours include children). As you have attested, children do more than manage on a tour - they thrive.... More 

Cape Town, South Africa
2 reviews
5 of 5 stars Reviewed January 29, 2015

This is definitely the way to see New York! 9 hour walking and using the local transport gave us a brief glimpse of a city we now want to re-visit! Rob was our guide and we walked (and used local transport) solidly for 9 hours! Rob was knowledgeable, fun and energetic! Loved every minute and was worth every cent. We... More 

Was this review helpful? Yes 1
CousinScott, Owner at Family In New York, responded to this review

Happy to hear you assess your tour as "fabulous!" Also happy to hear that you plan to re-visit. Having now been in business almost 10 years, probably 20% of our tours are either "re-visits" or referrals from those who previously toured with us. We look forward to your return. Thanks for the review! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015 via mobile

I wanted to simply say THANKYOU!!!! Marcella was an absolute DREAM and the perfect tour guide and companion. We hit it off right away, and I got teary saying goodbye to her. You both helped to make my dream of visiting NY come true, and I'm so grateful.  I will DEFINITELY book again and specifically request her. Thanks again.  Manal 

Was this review helpful? Yes 1
CousinScott, Owner at Family In New York, responded to this review

Manal - thank you for your lovely review! It was our privilege to serve you. It is great to be part of helping to make a dream come true. All of the best to you! More 

Alexandria, Virginia
2 reviews
5 of 5 stars Reviewed January 25, 2015

I don't know about others but, for our family, this was a great way to see the city. I took a chance after reading reviews and was not disappointed. It was the perfect balance of education, information, and fun for us and our kids, ages 8-12, on their first visit to NYC. We covered the basics on our 5-hour tour... More 

Was this review helpful? Yes
CousinScott, Owner at Family In New York, responded to this review

So glad your family had a great day in New York with us and "enjoyed every minute." Hope you will come back and visit with us again! More 

Abuja, Nigeria
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2015

We had 2 full days in New York and we are so happy that we discovered Family in New York on Trip Advisor - the reviews don't lie (except the one below!). We had the most fantastic time and LOVED our trip so much that we are thinking of visiting again (well we can dream). I made contact with Scott... More 

Was this review helpful? Yes
CousinScott, Owner at Family In New York, responded to this review

"Fantabulous" - one of the highest compliments we have ever been paid. We are so glad you enjoyed your day and evening tours with us - the transfers also. It was our delight to spend time with your lovely family! See you again next time! More 

London, United Kingdom
1 review
1 of 5 stars Reviewed January 11, 2015

I joined Tripadvisor specially to warn you of Family in New York. Some friends invited me to accompany them on their tour. It is a rip off. They must write their own reviews. My friend paid $400 for a disinterested guide to walk us around for a few hours (nothing like the 8 as promised) while he spent his time... More 

Was this review helpful? Yes 1
CousinScott, Owner at Family In New York, responded to this review

This review is so absurd. It is funny. I quite frankly believe it was written by one of our competitors that has a UK connection. It is always strange how reviews like this just pop up on TripAdvisor, without any telephone call or email of complaint sent direct to us. We are far from shutting down. 2014 was our best... More 

Travelers who viewed Family In New York also viewed

 

Been to Family In New York? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Family In New York staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?