We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Family In New York

Certificate of Excellence
Neighborhood: Manhattan
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Neighborhoods
Neighborhoods
Get directions
Address: 244 Fifth Avenue, R289, New York City, NY 10001
Phone Number: +1 212-726-1015
Website
Description: Private Tours by Public Transit or Vehicle; Evening Lights Tours; Layover...
Private Tours by Public Transit or Vehicle; Evening Lights Tours; Layover Tours; and more. Please visit our website. Every tour itinerary is custom and personalized to meet the wants, needs and desires of our guests. We operate on our guests schedule and at their pace. In addition to our typical tours, we conduct tours for mobility impaired guests. We also conduct evening lights and skyline tours; sports tours; layover tours where we meet our guests at the hotel, airport, cruise terminal, train or bus station, load their luggage in our vehicle, tour them around New York City and then return them to their point of origin or another location. We have been in business for 10 years and continue to grow every year.
read more

TripAdvisor Reviewer Highlights

Read all 348 reviews
Visitor rating
  • 317
    Excellent
  • 16
    Very good
  • 3
    Average
  • 2
    Poor
  • 10
    Terrible
BEST TOURS IN NEW YORK

We have used Family in New York on a previous occasion and decided we can't go past this company. We were right. Both the tours we took were fantastic. Dina walked us around... read more

5 of 5 starsReviewed March 16, 2015
agathi_au
,
Brisbane, Australia
Add Photo Write a Review

348 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Brisbane, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2015

We have used Family in New York on a previous occasion and decided we can't go past this company. We were right. Both the tours we took were fantastic. Dina walked us around New York making the city feel alive. Scott gave us a fantastic tour of Harlem and The Bronx changing our minds about these areas. We will be... More 

Was this review helpful? Yes 2
edinburgh
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2015

Scott was very well informed about his city.He spent time talking with us to find out what we wanted to see and what we wanted to get out of the tour. The fact that Scott had been to Edinburgh where we are from endeared us to him even more. He was professional at all times making sure we saw all... More 

Was this review helpful? Yes 3
CousinScott, Owner at Family In New York, responded to this review

Thank you for the great review! We had a lot of fun, right? And you are correct, the nighttime views of New York City are amazing! Everyone love's our Evening Lights and Skyline Tour. The busyness of daytime subsides; crowds disappear, and we have nice relaxed time enjoying the city up close and from across the rivers at night. We... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2015

My wife and I took this tour with friends from upstate NY just after the New Year. My wife is from So California, and had never been to NYC, so we wanted to maximize our experience in the four days we had. We had taken canned tours in many cities before, but always felt rushed. We thought we would give... More 

Was this review helpful? Yes 5
Contributor
11 reviews 11 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2015

First time in New york and wth two small children, we needed someone to show us around. Booked with the company and Rob met us at time and place agreed. This man really knew the game! Gave us a tour which "opened up" New York for us! Suitable speed, told us with enthusiasm and knowkedge that can only have been... More 

Was this review helpful? Yes 3
Grand Rapids, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2015

scott picked us up at the pier after our cruise for a day tour. He was very good - took us everywhere we wanted to go and was very knowledgeable as well! THANKS for a great day in the city!

Was this review helpful? Yes 3
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2015

This was a great tour that was custom built for our family. We thoroughly enjoyed Marcy's company (our tour guide for the day). She was extremely helpful with explaining all that we needed to know. After our full day tour we felt very comfortable to catch the subway on our own which would of been a daunting experience otherwise.

Was this review helpful? Yes 2
Whistler, Canada
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2015

Highly recommend doing a Family in New York tour. We booked the 9 hour tour, however shortened the length to suit our time restrictions and age of children. Scott was very accommodating in helping me customise our tour to suit our time frame and interests. Our guide, Dina, was fantastic. She took us to the places we had selected, and... More 

Was this review helpful? Yes 3
CousinScott, Owner at Family In New York, responded to this review

It is always an honor to get a 5 star review from a Senior TripAdvisor Reviewer. We are so glad your three children enjoyed the day. Sometimes prospective guests express concern about how children manage on a tour (the majority of our tours include children). As you have attested, children do more than manage on a tour - they thrive.... More 

Cape Town, South Africa
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2015

This is definitely the way to see New York! 9 hour walking and using the local transport gave us a brief glimpse of a city we now want to re-visit! Rob was our guide and we walked (and used local transport) solidly for 9 hours! Rob was knowledgeable, fun and energetic! Loved every minute and was worth every cent. We... More 

Was this review helpful? Yes 3
CousinScott, Owner at Family In New York, responded to this review

Happy to hear you assess your tour as "fabulous!" Also happy to hear that you plan to re-visit. Having now been in business almost 10 years, probably 20% of our tours are either "re-visits" or referrals from those who previously toured with us. We look forward to your return. Thanks for the review! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

I wanted to simply say THANKYOU!!!! Marcella was an absolute DREAM and the perfect tour guide and companion. We hit it off right away, and I got teary saying goodbye to her. You both helped to make my dream of visiting NY come true, and I'm so grateful.  I will DEFINITELY book again and specifically request her. Thanks again.  Manal 

Was this review helpful? Yes 2
CousinScott, Owner at Family In New York, responded to this review

Manal - thank you for your lovely review! It was our privilege to serve you. It is great to be part of helping to make a dream come true. All of the best to you! More 

Alexandria, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

I don't know about others but, for our family, this was a great way to see the city. I took a chance after reading reviews and was not disappointed. It was the perfect balance of education, information, and fun for us and our kids, ages 8-12, on their first visit to NYC. We covered the basics on our 5-hour tour... More 

Was this review helpful? Yes 1
CousinScott, Owner at Family In New York, responded to this review

So glad your family had a great day in New York with us and "enjoyed every minute." Hope you will come back and visit with us again! More 

Travelers who viewed Family In New York also viewed

 

Been to Family In New York? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Family In New York and other visitors
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Family In New York staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?