We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Family In New York

244 Fifth Avenue, R289, New York City, NY 10001 (Manhattan)
1-212-726-1015
Website
Improve this listing
96%
Ranked #62 of 547 Activities in New York City
Certificate of Excellence 2014
More attraction details
Attraction details
Owner description: Family in New York provides private sightseeing tours of New York City. Every tour itinerary is custom and personalized to meet the wants, needs and desires of our guests. We operate on our guests schedule and at their pace. In addition to our typical tours, we conduct tours for mobility impaired guests. We also conduct layover tours where we meet our guests at the hotel, airport, cruise terminal, train or bus station, load their luggage in our vehicle, tour them around New York City and then return them to their point of origin or another location. We have been in business for over six years and continue to grow every year.
Useful Information: Activities for older children, Activities for young children

Hotels near Family In New York

Write a Review

316 reviews from our community

Visitor rating
    286
    17
    2
    2
    9
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2014 NEW

For years, I had fancied myself attending the Saint Patrick’s Day Parade in New York City. I called and called every Visitor Center type company, organization or society that I could find to ask about the parade. The only information that I could find was the date, time and route of the parade. Basically, the Saint Patrick’s Day Parade in... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed November 15, 2014 NEW

Ammi was our tour guide and we discovered New York like the locals. Ammi shared very interesting stories and nuggets of the city. We loved the day and recommend the tour.

Was this review helpful? Yes
Lewistown, Illinois
1 review
5 of 5 stars Reviewed October 27, 2014

This was an amazing experience for my mom and I on our first trip to NYC! We booked the daytime tour and Scott picked us up at Cape Liberty from our cruise ship at the time stated. From the very first time I spoke with Scott, he was extremely helpful, prompt and did a great job of making our 4... More

Was this review helpful? Yes
CousinScott, Owner at Family In New York, responded to this review

We are so glad you and mom enjoyed your layover tour. Being recognized as "the highlight the entire trip" is quite an honor. It is pretty hard competing with the casinos, Broadway shows, all you can eat buffets and water slides the cruise ships have to offer, but we try! It is amazing what you can do with a love... More

Henstedt-Ulzburg, Germany
1 review
5 of 5 stars Reviewed October 27, 2014

It was our first time coming to New York and as we dont want to sit in a bus full of tourist having stops all over New York , having just a few minutes for a view of the attraction we decided to book a guide familiar with New York just for our family Our decision to book a guide... More

Was this review helpful? Yes
CousinScott, Owner at Family In New York, responded to this review

Thanks for awarding us your "perfect tour" designation. I am so glad you chose our personal and private tour for your family, as opposed to the "cattle crawl" of the tour buses and group tours. It sounds like you are glad also. Thank you for your review! More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 27, 2014 via mobile

I would never book anything through this company again after the way we were treated. Also, don't take peace of mind from thinking that if you pay with PAYPAL you'll be protected by Paypal if the provider doesn't deliver. We were left waiting outside in the drizzle at NY airport for an hour after 24 hours flying with two tired... More

Was this review helpful? Yes 1
CousinScott, Owner at Family In New York, responded to this review

This visitor to New York filed a dispute with PayPal, providing a detailed account of their story. PayPal requested Family in New York provide the other side of the story. We complied. PayPal, a third and disinterested party, considered the details of both sides of the story and concluded that the visitor was in the wrong. Consequently, PayPal refused to... More

Springfield
Contributor
14 reviews 14 reviews
10 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 21, 2014

I booked an evening skyline tour of NYC with Family in New York. "Cousin" Scott responded to my questions and in fact, provided the tour. He picked us up at our hotel at 6:30p and whisked us away on an absolutely unforgettable and beautiful 3-hr tour. I had never seen the skyline of NYC at night, and I am still... More

Was this review helpful? Yes 1
CousinScott, Owner at Family In New York, responded to this review

Thank you TripAdvisor Senior Review for your assessment that our Evening Lights and Skyline Tour is "Awesome." If you look here on TripAdvisor, you will find that the New York skyline is 3rd most highly ranked sight in New York City by tourists. The only problem is that you can see the skyline when you are in the city. You... More

Sydney, Australia
Contributor
17 reviews 17 reviews
13 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2014

This has to be the best way of seeing NYC . Scott, the man at the end of the emails was prompt, patient and helpful with our line of queries before we arrived. Our guide on the day Rob, was truly a great find. We did the 9 hour tour and whilst it was tiring, we were glad to get... More

Was this review helpful? Yes 3
Clifton, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

This was a great experience for our family. Rob was our guide and he was great. He is very knowledgeable about all things New York. He did an outstanding job of meeting our special requests and made this a memorable trip for everyone. Thanks "Family in New York"!!!!

Was this review helpful? Yes 2
Tampa, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

I was traveling with 3 of my 6 sons by myself, a 10 year old and 12 year old twins. I am originally from NY but live in Florida with my family now. I wanted to show my boys the city. Family in New York made the process fun for me! I didnt have to do any planning or mapping... More

Was this review helpful? Yes 2
Melbourne
Top Contributor
58 reviews 58 reviews
16 attraction reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 14, 2014

We spent an amazing day with Marsella from Family in New York. This tour is a walking/subway tour which really lets you see the heart of New York City. There is no other way to truly see what is happening in New York. Marsella shared her passion and insight in the way only a local can do. We did this... More

Was this review helpful? Yes 1

Travelers who viewed Family In New York also viewed

 

Been to Family In New York? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing