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Family In New York

244 Fifth Avenue, R289, New York City, NY 10001 (Manhattan)
+1 212-726-1015
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96%
Ranked #67 of 810 Activities in New York City
Certificate of Excellence 2014
Owner description: Family in New York provides private sightseeing tours of New York City. Every tour itinerary is...
Useful Information: Activities for older children, Activities for young children
More attraction details
Attraction details
Owner description: Family in New York provides private sightseeing tours of New York City. Every tour itinerary is custom and personalized to meet the wants, needs and desires of our guests. We operate on our guests schedule and at their pace. In addition to our typical tours, we conduct tours for mobility impaired guests. We also conduct evening lights and skyline tours; sports tours; layover tours where we meet our guests at the hotel, airport, cruise terminal, train or bus station, load their luggage in our vehicle, tour them around New York City and then return them to their point of origin or another location. We have been in business for over nine years and continue to grow every year.
Useful Information: Activities for older children, Activities for young children

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331 reviews from our community

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014 NEW

My guide Ammiel is friendly, timely, knowledgeable and passionate. And Scot’s turnaround time is amazing. My experience in New York would definitely be different without them!

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
18 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 24, 2014 NEW

On a recent trip to New York we used Family in New York for three tours plus airport transfers. Communication prior to and during our trip was always prompt and clear. We started our time in New York doing a full day tour with Dina or 'Aunty Di'. We saw and learnt lots, including how to use the subway which... More 

Was this review helpful? Yes 1
Tellico Plains, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

This is our 3rd trip to New York and 3rd time to book with Scott / Family in New York. Really can't say enough about this business. Scott and staff are highly dependable, knowledgable and accommodating. If you are new to the area Scott will make you comfortable. From booking theatre tickets to airport transfers to site seeing tours to.......you... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
5 of 5 stars Reviewed December 18, 2014

We heard about Family in New York through a neighbour who took a tour with them in 2009! It obviously made a huge impression as we had a full recount 5 years down the track!! After taking a full day trip we fully understood why!! Marcella, our guide, worked out our family pretty quickly and set an appropriate pace! She... More 

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Miami Beach, Florida
1 review
5 of 5 stars Reviewed December 16, 2014

Our family visited New York during the first week of December, 2014. We booked a three hour tour with Scott to see the skyline in the evening, when all of New York is in its most beautiful glory. Without a doubt, our family all agreed that this was the highlight of our week in New York! Scott was able to... More 

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notts
Contributor
15 reviews 15 reviews
6 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 13, 2014

My wife and I booked the night tour and Scott was our tour guide for the evening. Having picked us up at our hotel we went with Scott's suggestions for the tour as it was what we wanted to see also. He took us over to New Jersey for a stunning view back over to Manhattan at night for the... More 

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Reviewer
3 reviews 3 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

This is the BEST way to get a taste of Manhattan! Scott picked us up at our cruise terminal. We had disembarked early, gave him a call, and he arrived within 45 minutes. Scott had listed the sights he thought we would like to see, but we were able to change it if we wanted. We saw so much in... More 

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Adelaide, Australia
1 review
5 of 5 stars Reviewed December 7, 2014

This was a great way to see the highlights of Manhatten and then spend the rest of the week re-visiting places of most interest. We saw places we were unlikely to see on our own or on a large tour. The personalised tour is the way to go as it allowed for discussion about places and not just a commentary.... More 

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Conwy, United Kingdom
Contributor
14 reviews 14 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 27, 2014

Our guide arrived an hour late with a good excuse but no apology. She had made no preparations for our tour, even though we had given Scott our requirements. She was a very pleasant young lady who walked us round many of the main sights. However, she had no indoor contingency plans for later when it started to teem with... More 

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CousinScott, Owner at Family In New York, responded to this review

This customer's poor review is both untrue and written out of resentment. All of the pre-tour information provided the customer was forwarded to the guide, who has many glowing reviews from customers including several immediately below this one. The fact of the matter is that the customer "paid" the balance due on his tour with a credit card that was... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 27, 2014 via mobile

What a great service, fantastic tour guides saw things that we would of missed! Woodbury Common, what can I say! To have Scott not only take us but was there the whole day collecting our bags! Hampton tours was fantastic! Very knowledgeable guides, getting great tips from them and Scott. You did New York proud! We will meet again and... More 

Was this review helpful? Yes 1
CousinScott, Owner at Family In New York, responded to this review

What a delight - to have you on 3 tours in New York City; a day trip around the Hamptons; a shopping excursion to Woodbury Commons and two airport transfers, using 4 of our different staff members! If anyone is expert on the services we offer is it you! Thanks for your rating of "Wow! Fantastic." We can't wait to... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?