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Family In New York

Certificate of Excellence
Neighborhood: Manhattan
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Address: 244 Fifth Avenue, R289, New York City, NY 10001
Phone Number: +1 212-726-1015
Website
Description: Private Tours by Public Transit or Vehicle; Evening Lights Tours; Layover...
Private Tours by Public Transit or Vehicle; Evening Lights Tours; Layover Tours; and more. Please visit our website. Every tour itinerary is custom and personalized to meet the wants, needs and desires of our guests. We operate on our guests schedule and at their pace. In addition to our typical tours, we conduct tours for mobility impaired guests. We also conduct evening lights and skyline tours; sports tours; layover tours where we meet our guests at the hotel, airport, cruise terminal, train or bus station, load their luggage in our vehicle, tour them around New York City and then return them to their point of origin or another location. We have been in business for 10 years and continue to grow every year.
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TripAdvisor Reviewer Highlights

Read all 351 reviews
Visitor rating
  • 321
    Excellent
  • 16
    Very good
  • 3
    Average
  • 2
    Poor
  • 9
    Terrible
Layover in New York

We had a layover for 11 hours on our way to Israel so I decided to find a tour company for a New Your City tour. We could have not found a better company. Scott was by far 1 of... read more

5 of 5 starsReviewed May 24, 2015
cward72
,
Fairland, Indiana
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351 Reviews from our TripAdvisor Community

Date | Rating
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English first
Fairland, Indiana
Reviewer
3 reviews 3 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 24, 2015 NEW

We had a layover for 11 hours on our way to Israel so I decided to find a tour company for a New Your City tour. We could have not found a better company. Scott was by far 1 of the best tour guides I have ever had. He showed us everything that you would want to see in the... More 

Was this review helpful? Yes
Washington DC, District of Columbia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2015

I have been to New York a half dozen times and this trip was hands down the smoothest, most relaxing, most educational, and most enjoyable trip!!! First, I will start by telling you about other ways I have explored New York and why I think my tour with Family in New York was worth every penny. On my first two... More 

Was this review helpful? Yes 4
Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2015

Enjoyed being with family - grandchildren, other family, and also friends. That was goal of visit and that was a complete success

Was this review helpful? Yes
CousinScott, Owner at Family In New York, responded to this review

Hi, Kathy: What a delight it is for us to have helped make your family visit to New York a "complete success!" It is better than the paycheck. Thanks so much for your feedback. You made my day! Scott More 

Brisbane, Australia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2015

We have used Family in New York on a previous occasion and decided we can't go past this company. We were right. Both the tours we took were fantastic. Dina walked us around New York making the city feel alive. Scott gave us a fantastic tour of Harlem and The Bronx changing our minds about these areas. We will be... More 

Was this review helpful? Yes 3
CousinScott, Owner at Family In New York, responded to this review

How wonderful it was to see you again! Next month begins our 11th year in business, so we see a fair number of returning "family" It is like a reunion. Jon Bon Jovi sings, "who says you can't go home." We even have young adults coming who first visited as children with their families (I must be getting old!). I... More 

edinburgh
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 10, 2015

Scott was very well informed about his city.He spent time talking with us to find out what we wanted to see and what we wanted to get out of the tour. The fact that Scott had been to Edinburgh where we are from endeared us to him even more. He was professional at all times making sure we saw all... More 

Was this review helpful? Yes 4
CousinScott, Owner at Family In New York, responded to this review

Thank you for the great review! We had a lot of fun, right? And you are correct, the nighttime views of New York City are amazing! Everyone love's our Evening Lights and Skyline Tour. The busyness of daytime subsides; crowds disappear, and we have nice relaxed time enjoying the city up close and from across the rivers at night. We... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 27, 2015

My wife and I took this tour with friends from upstate NY just after the New Year. My wife is from So California, and had never been to NYC, so we wanted to maximize our experience in the four days we had. We had taken canned tours in many cities before, but always felt rushed. We thought we would give... More 

Was this review helpful? Yes 6
Contributor
11 reviews 11 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2015

First time in New york and wth two small children, we needed someone to show us around. Booked with the company and Rob met us at time and place agreed. This man really knew the game! Gave us a tour which "opened up" New York for us! Suitable speed, told us with enthusiasm and knowkedge that can only have been... More 

Was this review helpful? Yes 3
Grand Rapids, Michigan
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2015

scott picked us up at the pier after our cruise for a day tour. He was very good - took us everywhere we wanted to go and was very knowledgeable as well! THANKS for a great day in the city!

Was this review helpful? Yes 4
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2015

This was a great tour that was custom built for our family. We thoroughly enjoyed Marcy's company (our tour guide for the day). She was extremely helpful with explaining all that we needed to know. After our full day tour we felt very comfortable to catch the subway on our own which would of been a daunting experience otherwise.

Was this review helpful? Yes 2
Whistler, Canada
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 30, 2015

Highly recommend doing a Family in New York tour. We booked the 9 hour tour, however shortened the length to suit our time restrictions and age of children. Scott was very accommodating in helping me customise our tour to suit our time frame and interests. Our guide, Dina, was fantastic. She took us to the places we had selected, and... More 

Was this review helpful? Yes 4
CousinScott, Owner at Family In New York, responded to this review

It is always an honor to get a 5 star review from a Senior TripAdvisor Reviewer. We are so glad your three children enjoyed the day. Sometimes prospective guests express concern about how children manage on a tour (the majority of our tours include children). As you have attested, children do more than manage on a tour - they thrive.... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?