Excellent bike tour of central park. Took about two hours, half of the time riding and half stopping to look at something. Guide was friendly, did not rush it and declined tips at the end. Would highly recommend anyone.

Excellent bike tour of central park. Took about two hours, half of the time riding and half stopping to look at something. Guide was friendly, did not rush it and declined tips at the end. Would highly recommend anyone.
Basic bike but can get a helmet and lock at no charge. Very efficient service from staff. Had to leave my drivers license with them as security deposit. One block away from Columbus Circle. Part of the New York Pass so definitely worthwhile.
I've been on several of their tours. There is no better way of seeing, smelling, hearing and feeling the different vibes the city has to offer than on a bike. The tours are great because they are filled with information, history and facts about the city. Among great things about seeing the city on a bike is that you get...
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We arrived very early at 8am for the 9am start only to be told the tour had been cancelled because of the annual five borough's bike event. Shame this info wasn't made available and I guess this is what happens when you're not required to register beforehand, but they still scanned our NY Passes and gave us a business card...
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Hi Janifa-
We're sorry about the trouble you had when you came for the NYPass Tour. We had posted the schedule change both in-store and online. I will be sure pass your concerns on to management so we can better communicate with our customers next time there is a cancellation. If you have any other questions or concerns, don't hesitate...
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The bike rental shop is very close to the Central Park itself. The tour guide, Lyall (i hope i got his name right), was not that great in reaching out his people. He also skipped the bow bridge and many other parts of the park. The bike ride itself is really nice (the park is great and thus the ride...
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Hi lightonthestreet-
We are glad you enjoyed your bike ride around Central Park. In terms of your guide, I will make a point to pass this along to management in hopes of making the tour better for future visitors. If you have any other questions or concerns, don't hesitate to e-mail us at cpbt.social@gmail.com.
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The glorious weather played its part in this wonderful experience. The star is the park itself, which you are so comfortable in, because you have seen it in so many films. Arguably you could just hire a bike for longer and for less money, but the structured, guided tour was an excellent way of getting the most from the park...
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Hi Colin,
We're so glad to hear your enjoyed your tour with us. We love all of the park, but Strawberry Fields is always a consistent favorite. We hope you had a great visit to NYC!
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We chose this type of tour over the horse and carriage because we got to see more of the park and had a friendly chatty tour guide with two stops along the way to take photos it was much better value than a horse and carriage and good fun
We rented bikes for 3 hours through our NY passes and the service was very efficient. The bikes were in good condition and we were on our route to Central Park within 5 minutes of entering the shop. I have to agree with some comments about grumpy staff especially when collecting and taking back the bikes (the guys outside the...
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Hi Dushy73,
We're glad your time with us was generally positive and you appreciated our service. In terms of our employees, I will definitely make a point to pass your comments onto our manager to ensure better service in the future. Let us know if you have any other questions or concerns.
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You've seen what I'm about to say in other reviews. The service at Central Park Bike Tours is just terrible. Grumpy and unhelpful. In a hurry to take your money and get you out of the shop so they can take money from someone else. The location is good--steps from the park. The bikes are pretty good too (comfortable seven-speed...
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Hi alongidog,
We're sorry you didn't have the best experience with us. We truly do value our customers and their opinions. I will make sure this review gets passed along to our management team to make future experiences better. We're more than happy to discuss any of your concerns in more detail via e-mail at info@centralparkbiketours.com.
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I agree with other reviewers - renting a bike is the perfect way to see Central Park and all it has to offer. However, Central Park Bike Tours is not a company that deserves your time or money. The staff was discourteous during or checking process and did not offer any suggestions/assistance regarding routes. Although the store hours indicated the...
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Hi Jorge,
We're sorry you didn't have the best experience with us. All of our staff is highly trained and does their best to serve every customer and explain our policies. We do offer insurance for damage or theft that is available before you start your tour. I will be sure to pass your comments onto our manager to ensure...
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