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Boston Upper Deck Trolley Tours

100 Terminal Street, Boston, MA 02129
+1 877-343-8257
Website
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Ranked #33 of 136 activities in Boston
Certificate of Excellence 2013
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Type: Tours
Owner description: 2 hour narrated tour of Boston and Cambridge featuring 21 stops and hundreds of Boston sightseeing attractions! Free Super Duck Harbor Splash and... more » Owner description: 2 hour narrated tour of Boston and Cambridge featuring 21 stops and hundreds of Boston sightseeing attractions! Free Super Duck Harbor Splash and other free bonus tours with a Premium trolley ticket! Hop on hop off all you want throughout Boston and Cambridge! Get off an Upper Deck Trolley at any of our 21 stops to shop, sightsee, and eat. Rejoin the tour at your convenience! Boston Upper Deck Trolley Tours' modern luxury trolleys feature comfortable seating above traffic for the best views, climate control, and open air photo opportunities all over Boston from elevated seating platforms. Join us! « less
Useful Information: Wheelchair access
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Cedar Rapids, Iowa
Senior Contributor
24 reviews 24 reviews
6 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 23, 2014 NEW

We went on the tour at the end of March and it was very cold and windy and our first time in Boston. We wanted to see some sights, and as we usually walk when we travel we knew the weather would hamper our trip. Luckily, we stayed at the Revere Hotel and Boston Upper Deck stops right in front!... More

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Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2014 NEW

My family (husband, 5 year old son and in-laws) and myself, did the one-day tour on Easter Sunday. We chose Upper Deck Trolley Tours after picking up the brochure at our hotel and being able to easily navigate through their website. We also found the price very reasonable as it offered discounts for seniors and children. The trolleys were comfortable... More

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Jonathan S, Guest Relations Manager at Boston Upper Deck Trolley Tours, responded to this review

Thanks for the report back Melissa155004! Easter Sunday was so clear and pleasant this year - a perfect day for an Upper Deck Trolley tour of Boston! Great to hear you found the website easy to navigate, and that Steve delivered a great tour for you and your family. Looking forward to having you back next time you're in town! More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 21, 2014 NEW

I visiting Boston last weekend with my boyfriend and we decided to buy tickets for this tour because it seemed like a goo way to get around and see all the attractions. We often ride hop on hop off tours on vacation, and quite enjoy them. This one, however, was a huge disappointment. We were given a map with the... More

Was this review helpful? Yes 1
Jonathan S, Guest Relations Manager at Boston Upper Deck Trolley Tours, responded to this review

Hi LisaMigliorisi. We're sorry you had a disappointing experience when you visited Boston recently and rode with us. As you may know, Boston had a tremendous influx of visitors and many observances and events to mark the one-year anniversary of last year's Boston Marathon. We posted on our website and tried to let our guests know that Boston had significantly... More

Stamford, Connecticut
2 reviews
5 of 5 stars Reviewed April 20, 2014 NEW

I went on one of your tours while visiting in Boston and had a wonderful time on your tour. My tour guide was Louie Kaye and he was extremely knowledgeable and was instrumental in creating a fun touring experience. The next time I am in Boston I will be using The Upper Deck Trolley Tours again. Thank you

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Jonathan S, Guest Relations Manager at Boston Upper Deck Trolley Tours, responded to this review

Thanks for the great feedback Suzanne D! So glad you enjoyed yourself. Come visit us again next time you're in Boston! More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2014

We purchased the 3 day tour with the 3 optional tours and duck slash water tour included. The other benefit is you can go to Cambridge and see Harvard which was fantastic too. The best part for me was the tour guides, for me they made it special, their knowledge is brilliant and they welcome questions too. If you get... More

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Jonathan S, Guest Relations Manager at Boston Upper Deck Trolley Tours, responded to this review

Steve, Thanks for your review! Our guides are so fantastic and it's great to hear Paffy was a highlight for you! As you know, we're the only trolley tour in Harvard Square and feel we really offer tremendous value when you look at all the extras you get with the Premium ticket. Hope to see you again next time you're... More

Treorchy, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 10, 2014

The best value for money of all the Boston trolley tours. Free admission to a number places during April with trolley tickets. Guides were very good to. Only thing is it takes hours to get around Boston on the trolley. My advice after being there fours days? Use the subway to get to a point then walk around from there.... More

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Jonathan S, Guest Relations Manager at Boston Upper Deck Trolley Tours, responded to this review

Thanks for writing Sheryl O! Actually some of our guests use us for city-wide transportation for just the reason that if you add up all the subway trips you'd need to cover the same ground as our Upper Deck Trolleys do you'd end up spending more than the price of a ticket. Add on the ability to hop on and... More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2014

Recommended by our hotel concierge. The drivers are great! So knowledgeable and considerate. Cindy was our driver twice that day - we were so lucky. She knows everything! Is very considerate of her passengers. Everyone who was driving on April 6th made our day truly memorable. Thank you so much! We will be back.

Was this review helpful? Yes 1
Jonathan S, Guest Relations Manager at Boston Upper Deck Trolley Tours, responded to this review

Great feedback Jocine99! Thanks for letting us know about your tour, and for mentioning Cindy in particular. It's always great to hear about especially good guides and fun times. Come visit us again next time you're in Boston! More

Denver, CO
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2014

Let me just begin this review by saying I am a very frequent business traveler who generally doesn’t write a review unless I am not dealing with a chain hotel and I can say something positive. However, sometimes a travel services provider provides such incomprehensibly bad service; I feel a need to speak up. This is the case with Upper... More

Was this review helpful? Yes 3
Jonathan S, Guest Relations Manager at Boston Upper Deck Trolley Tours, responded to this review

Proth, that certainly is a long sad story. It's really unfortunate that you were unable to easily board our trolley - especially on a rainy day. As you suggest, it sounds like there must have been something going on aboard the vehicle which caused the driver to stop without opening the door. What that might have been is not clear... More

Coppell, Texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2014

The Trolley tours gave us a great review of Boston.. The buses were clean and drivers friendly. They ran very close to posted and promised schedule as well. Great way to start a trip to a new city

Review collected in partnership with this attraction

Was this review helpful? Yes 1
Jonathan S, Guest Relations Manager at Boston Upper Deck Trolley Tours, responded to this review

Hi Robbie M! Thanks for the great feedback! We do have the cleanest fleet in town and are so glad you enjoyed yourself. Come back and visit us again! More

Shrewsbury, United Kingdom
Contributor
14 reviews 14 reviews
7 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 21, 2014

Fantastic tours around Boston - we got the winter special so 3 days with entrance to a few museums. Sadly the duck splash wasn't running because of ice but I completely understood. The tour guides were friendly and had great banter. Cindy was fantastic. They were all very helpful in general especially when I lost my purse which thankful was... More

Review collected in partnership with this attraction

Was this review helpful? Yes 1
Jonathan S, Guest Relations Manager at Boston Upper Deck Trolley Tours, responded to this review

Great feedback Victoria D! Thanks for writing. We also wish we could have street signage but alas the city won't let us. So glad your tour was fun - and that you found your purse! Come back again next time you're in Boston! More

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