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National Park Service Visitor Center

Address: Faneuil Hall, First Floor, Boston, MA 02109
Phone Number: 617 242 5642
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Ranked #41 of 194 Attractions in Boston
Type: Tourist/ Visitor Centers, Traveler Resources
Useful Information: Wheelchair access, Bathroom facilities, Activities for young children, Activities for older children, Stairs / elevator
Attraction details
Type: Tourist/ Visitor Centers, Traveler Resources
Useful Information: Wheelchair access, Bathroom facilities, Activities for young children, Activities for older children, Stairs / elevator

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40 reviews from our community

Visitor rating
    28
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    3
    1
    0
Date | Rating
  • English first
  • French first
  • Any
English first
Centerville, Ohio
Top Contributor
1,424 reviews 1,424 reviews
391 attraction reviews
2,693 helpful votes 2,693 helpful votes
5 of 5 stars Reviewed November 17, 2014

We have been visiting Boston for 45 years. The National Park Service Visitor Center is steps away from our front door, and we highly recommend a visit. Tis a grand week to visit Boston! Given our luxury suites at the Marriott’s Customs House, spend lots of time walking and touring various sites. We love Boston, and the flight time was... More 

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Kinnelon, New Jersey
Top Contributor
120 reviews 120 reviews
66 attraction reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed November 9, 2014

I highly recommend the NPS ranger-led tour to North End. It was so informative, the ranger did a wonderful job of keeping everyone interested, and the price is great—free! Each tour is limited to 30 people. They begin giving out tickets 30 minutes before the tour begins so try to be there at that time to ensure you get a... More 

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Quincy, Massachusetts
Top Contributor
63 reviews 63 reviews
14 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 17, 2014

It's moved from where it used to be, and it's now in much better premises in historic Faneuil Hall. The famous hall - the Cradle of Liberty- is just above, and the Honorable Artillery Company Museum is above that. This latter is a must if you're into militaria. And it's right next to the 1826 Quincy Market, and the old... More 

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Chicago IL
Top Contributor
214 reviews 214 reviews
50 attraction reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed August 20, 2014

We love the NPS and have taken their free walking tours in New Orleans and years ago in Boston. Back in Boston this month, we took two Freedom Trail tours…one to the South End and one to the North End. Each ranger focused on a person/persons from the period and carried visual aids to teach us a wonderfully informative, witty... More 

Was this review helpful? Yes 1
Nixa, Missouri
Senior Contributor
25 reviews 25 reviews
9 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 5, 2014

We had a great tour from the Faneuil Hall Visitor center called "Meetings, Mobs & Martyrs". It requires a ticket but they are free of charge from the ranger desk. Then Ranger Michael Hamilton led a fantastic Bunker Hill tour from the Charleston Navy Yard called "Taking the High Ground". Taking the ranger tours is well worth the time as... More 

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Washington DC, District of Columbia
Top Contributor
1,853 reviews 1,853 reviews
987 attraction reviews
947 helpful votes 947 helpful votes
5 of 5 stars Reviewed July 11, 2014

I can't say enough good things about the NPS. They do a great job preserving parks and landmarks. In this visitor center you can find info about attractions in Boston, namely the Freedom Trail. They have maps. There are also walking tours available for free. We took one and we enjoyed it. Our ranger was very knowledgeable.

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Chicago, IL
Top Contributor
154 reviews 154 reviews
101 attraction reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed April 30, 2014

Faneuil Hall is a a beautiful piece of architecture. We spent an afternoon exploring the area and taking in all the sights.

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Avon, Ohio
Top Contributor
723 reviews 723 reviews
473 attraction reviews
1,030 helpful votes 1,030 helpful votes
3 of 5 stars Reviewed March 6, 2014

There are currently are two visitor centers servicing the Boston National Historic Park which includes the Freedom Trail. The primary visitor center is inside Faneuil Hall which is located in Faneuil Square near the corner of Congress and North Streets. It is open daily, except for the major winter holidays, from 9 am to 6 pm. I found the staff... More 

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Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 19, 2014

Lots of fun and historic! Love to look around and so much information good for teens and up. A must see when in boston :)

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North Wildwood, New Jersey
Top Contributor
332 reviews 332 reviews
155 attraction reviews
198 helpful votes 198 helpful votes
5 of 5 stars Reviewed November 27, 2013

It might seem silly to have the visitor center a top attraction, but the park ranger was really helpful. One of her tips was to download the NPS-Boston app for your mobile device. The app is great. It has information about Freedom Trail stops as well as a bunch of other trails, including a create-your-own tour option. The map feature... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?