We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Asheville Visitor Center

Certificate of Excellence
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 36 Montford Ave, Asheville, NC 28806
Phone Number: +1 828-258-6101
Website
Improve this listing
Activities: Leisure education
Description: Want to know one of the best ways to save money and find a room in the...
Want to know one of the best ways to save money and find a room in the Asheville area in the fall? Make your first stop the Asheville Visitor Center in downtown Asheville at 36 Montford Avenue. Pick up brochures and coupons from area attractions and accommodations. For help with finding your way around Asheville, chat with one of the many volunteers who can help customize your visit and provide insider information.
read more

TripAdvisor Reviewer Highlights

Read all 143 reviews
Visitor rating
  • 101
    Excellent
  • 37
    Very good
  • 3
    Average
  • 2
    Poor
  • 0
    Terrible
Info galore

This is where we bought the tickets for the Grey Line Trolley Tour. The visitor center is full of all kinds of information and the gift shop has some great gifts. Want to know... read more

5 of 5 starsReviewed August 31, 2015
Hows1234
,
Lincolnton, North Carolina
Add Photo Write a Review

143 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • German first
  • Any
English first
Lincolnton, North Carolina
Level Contributor
24 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 31, 2015 NEW

This is where we bought the tickets for the Grey Line Trolley Tour. The visitor center is full of all kinds of information and the gift shop has some great gifts. Want to know where to eat, sleep, shop of take tours, this is the place for you.

Was this review helpful? Yes
Level Contributor
163 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed August 29, 2015 NEW

Great center with really helpful people. The gift shop is very nice and I just had to buy a tee shirt for my little adopted grandson which had an adorable saying about the wildlife....they also helped us save a large sum on our tours.

Was this review helpful? Yes
Atlanta, Georgia
Level Contributor
26 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 29, 2015 NEW

The staff was terrific and patient. The staffer who aided us gave us a map and highlighted our route; and informed us of other sights we should see Excellent

Was this review helpful? Yes
Irmo, South Carolina
Level Contributor
56 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 28, 2015 NEW

Nice souvenir stop with information. This is where you exchange your ticket for a sticker to wear when you do the hop on hop off route. Very helpful staff. Clean restrooms.

Was this review helpful? Yes
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 28, 2015 NEW

Information and pamphlets were readily available. The staff provided excellent driving directions making it very easy to locate the bed and breakfast where we were staying.

Was this review helpful? Yes
Charlottesville, VA
Level Contributor
44 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 27, 2015 NEW

The staff is very nice. Some people in front of us were having problems with getting their credit cards to go through, which delayed us. The staff stayed late to allow us to purchase our tickets for Biltmore House there. (The least expensive ticket for Biltmore is offered at the Visitors' Center--just sayin'.) There is a lovely gift shop there,... More 

Was this review helpful? Yes
Ocean Isle Beach, North Carolina
Level Contributor
99 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed August 27, 2015 NEW

Stopped in to pick up our tickets for the hop on trolley. friendly staff & great information, restrooms clean & trolley on time

Was this review helpful? Yes
Tooele, Utah
Level Contributor
70 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 26, 2015 NEW

I went to the visitors center for help in finding local attractions with limited time. We were able to purchase our Biltmore Estate tour tickets here at a discounted rate and the agent was very helpful!

Was this review helpful? Yes
Louisville, Kentucky
Level Contributor
12 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 26, 2015 NEW

Friendly staff, great tips on things to do and see while in the area. Free maps and a great spot to park for free and board the trolley!

Was this review helpful? Yes
Philadelphia
Level Contributor
58 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 25, 2015

When visiting a new area or town for the first time, we will often start with a stop at the visitor's center if one is available. This is a great one! It's almost like visiting a library -- so much information available and all very well organized. The staff is very helpful, and it looked like some of the tour... More 

Was this review helpful? Yes

Travelers who viewed Asheville Visitor Center also viewed

Asheville, North Carolina Smoky Mountains
Asheville, North Carolina Smoky Mountains
 
Asheville, North Carolina Smoky Mountains
Asheville, North Carolina Smoky Mountains
 

Been to Asheville Visitor Center? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Asheville Visitor Center and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Asheville Visitor Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?