We had such an unpleasant experience here that I felt compelled to write a review. The rental staff are lazy and condescending, and put us off so much that we just left. Do yourself a favor and pick a place with a better attitude!

We had such an unpleasant experience here that I felt compelled to write a review. The rental staff are lazy and condescending, and put us off so much that we just left. Do yourself a favor and pick a place with a better attitude!
I am sorry to hear that you had such a bad experience when stopping into our shop. We do try to help and accommodate everyone as best we can and will use this review to remind everyone to keep their best attitude forward.
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The good feel about the trip started with the friendly assistant behind the desk, to Richard - doing his first solo crew, and Shaun, the driver, and pick us up at the end of the trip. The river was a little low, but hey - we feel we have rafted a part of the Colorado! At lunchtime, we stopped at...
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I really wanted to go on a rafting trip with my 3yo daughter and Canyon Voyages made it happen. From the moment we entered their store to inquire about the trip, they have been nothing but kind and accommodating. When my daughter refused to try her life vest and was unsure about the whole thing, the gentleman who was helping...
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Just wanted to say thanks a bunch for the great service and rental gear on my recent trip down the Green River. That was my mom's first backcountry trip in Utah and everyone in our group loved Labyrinth Canyon. We found beautiful campsites and went on some fun hikes. Renting our raft, canoes, and other gear from you made the...
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The company accommadated our vacation time. There were no other commercial trips going out yet, but they made it happen. Our trip was the first trip out to West Water Canyon. They provided wetsuits and dry suits, as it was 45 degrees air temp, and 40 degree water temp. Richard, the main guide was great. He was very knoledgeable, and...
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We rented gear and a raft from them for a weeklong trip down Desolation Canyon. They were very helpful with supplying us, including packing everything into a small pickup. The gear was mostly good, although the backup air pump they gave us was not in prime condition. They were very understanding when we modified the pump to work better, and...
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Thanks for taking the time to write such a nice review! We are always striving to improve our operation and appreciate your input. Hope to have you visit us again, and keep on boating!
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I've always wanted to go white water rafting - well, it wasn't exactly that. . .water was low, so they explained to us before hand that it would be more of a gentle floating day on the water, but some rapids. We went for about half a day and it was great fun!! Our guide was Zack and from the...
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The reservation process was professional. I called a month in advance, discussed options, decided on the 1/2 day afternoon rough water inflatable kayak paddle. Gave my credit card information over the phone and later that afternoon a confirmation e-mail arrived explaining everything in detail. Our party of 4, two adults and two teens, were the only ones that booked the...
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it was in mid. October ,2012 . At this time of year the water level is super low ,so was not to much fun .simple boring trip down the Colorado river ,with a friendly guide. About half way down we stopped for a launch which was ok:(( .but most shocking is the GUIDE step away about 15 - 20 ft....
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Sorry this has taken awhile, but I've been on vacation.
I wanted to apologize for the experience your family had with our guide. When boating in a desert environment it is protocol to pee in the Colorado River and not behind bushes or trees since we don't get enough rain to wash things away and the lunch spots end up...
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We visited Moab in late May. Given the low snow pack this year, the Colorado was running at low levels but it was perfect for our boys first experience "white water (barely)" rafting. Canyon Voyages is great for families, lots of information about the local scenery and guides that put you at ease. Since river levels were very manageable, our...
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