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Big Bus Tours

99 Jefferson Street, San Francisco, CA 94111 (SoMa)
-855-854-TOUR(8687)
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Ranked #104 of 306 Activities in San Francisco
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Type: Bus tours, Tours
Owner description: Enjoy the beautiful city of San Francisco on top of an open top, double-decker bus. Experience the diverse culture of the city by visiting the unique... more » Owner description: Enjoy the beautiful city of San Francisco on top of an open top, double-decker bus. Experience the diverse culture of the city by visiting the unique neighborhoods including Fisherman's Wharf, North Beach, Haight/Ashbury District, Union Square, SoMa, Civic Center, Alamo Square.Journey through Golden Gate Park and cross the infamous Golden Gate Bridge! Hop on and hop off at any of our 20 stops located throughout the city. All tickets include free bike rental and walking tours of North Beach neighborhood and Chinatown. Visit us at our San Francisco Visitor Center at 99 Jefferson Street in Fisherman's Wharf. « less
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1,041 reviews from our community

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1 review
1 of 5 stars Reviewed September 19, 2014 NEW via mobile

Booked a 2 day ticket for $50 in SF. To run a tour bus company you need a bus and a toor guide, quite simple. So on the first trip on the Big Bus SF 30 minutes into the 2 1/2 tour the bus breaks down. The driver claiming that the management does not care and the bus should be... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 19, 2014 NEW

What a BIG mistake selecting the Big Bus Tour company for our selection in San Francisco! They advertise that busses come by every 15 minutes - that is the first bit of false & misleading advertising! We waited at least 1 hour to get on a bus at Union Square, whilst other bus companies came & went efficiently! We could... More

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1 review
1 of 5 stars Reviewed September 19, 2014 NEW via mobile

Crowded buses. No room on upper decks. Long waits. Annoying your guides & rude sales people. We waited 30 minutes for a bus from Union Square. Finally got on the bottom but were promised seats on the top "as soon as they are available." Ran while, six people who boarded after us walked right up and got seats up there.... More

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Calgary
2 reviews
1 of 5 stars Reviewed September 18, 2014 NEW

Paid $80 for two of us to take the Big Bus tour; two consecutive busses broke down due to mechanical problems, ended up walking 20 mins back to Fisherman's Wharf, visited the customer centre and they provided a claim for a refund in 5-7 business days (after an investigation of the events). Should have been an immediate refund on my... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2014 NEW

I purchased a two day Big Bus ticket to use during the day while my husband was at a conference for work. I learned so much about the city! The guides on the buses were entertaining. They were not reading from a canned script because each guide had their own individual tidbits to share. The buses were somewhat crowed while... More

Was this review helpful? Yes 1
Mississippi
Contributor
14 reviews 14 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014 NEW

We wished we had bought our pass earlier and known what all it could do. We were able to use the Big Bus both as a tour and a shuttle. Firstly, you can hop on and off and have the option to listen to an audio tour as you basically ride a convertible to your destination along the route (we... More

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Ottawa, Ontario
Contributor
12 reviews 12 reviews
3 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 17, 2014 NEW

We bought the Alcatraz - 48 hour tour package. Great tour only complaint is they should really have more buses. We found we had to wait too long to get on at the main stops ie Union Square and Fisherman's wharf.. Wait for a bus with an actual tour guide. They are very well informed . Don't get off for... More

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california
Contributor
17 reviews 17 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2014 NEW

What a great way to see the city. We live just 75 miles south of the city and have been to SF countless times but we had never taken a city tour. Though we'd seen everything the tour covered, our guide (Gus Arnold) provided us with historical tidbits and information we never knew. It gave it a new appreciation for... More

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White Lake, Michigan
Senior Contributor
45 reviews 45 reviews
8 attraction reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 16, 2014 NEW

I like to take the hop on/hop off bus when available in cities I haven't been to before. It's a great way to see it and get a feel for which areas you might want to go back and spend time at. The only negative to watch out for is we were trying to board the bus at Union Square,... More

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Newcastle upon Tyne, United Kingdom
Senior Contributor
45 reviews 45 reviews
26 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2014 NEW

This is a great way to see the city and also get around if you buy a 2 or 3 days ticket. However the ride can be pretty boring if you get the bus with headphones. If you get a real tour guide narrating as the bus moves through the city they give great insight and details into the city's... More

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