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Blue Heron Custom Tours - Private Tour Service

275 Staples Avenue, San Francisco, CA 94112
415-337-1874
Website
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Ranked #13 of 284 activities in San Francisco
Certificate of Excellence 2013
Type: Tours
Owner description: Private, custom tours in and around San Francisco, Napa and Sonoma Wine Country, Muir Woods and Sausalito, Monterey and Carmel, Yosemite, the... more » Owner description: Private, custom tours in and around San Francisco, Napa and Sonoma Wine Country, Muir Woods and Sausalito, Monterey and Carmel, Yosemite, the California coast, and other destinations in Northern California. Each tour is customized so you visit the sights you want to see. Go where you want to go! « less
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96 reviews from our community

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English first
Kingston, Canada
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 21, 2014 NEW

We did 2 half day tours over 2 consecutive days. We had toured with Rick years ago, just my husband and I, so the fact that we are repeat customers should say something. We had our 2 kids aged 8 and 12 with us this time. I am very picky and do my research. In short, these were great tours.... More

Was this review helpful? Yes 1
BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

Thanks for taking the time to post such a comprehensive review. I am glad everyone enjoyed their tours of San Francisco, Sausalito, and Muir Woods as well as their meal at Tony's Pizza Napoleatana. The place we stopped for coffee is Arlequin in Hayes Valley. It's a great snack or lunch spot as they have a nice garden out back... More

Arizona
2 reviews
5 of 5 stars Reviewed April 12, 2014

With limited time to spend in San Francisco, we were pressed to figure out what to do. Our cruise ship's excursions were expensive and we dreaded the thought of a stinky, crowded tour bus with lots of other people. We thought about renting a car, but I would rather eat nails than fight traffic on my vacation, so we found... More

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BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

I appreciate your taking the time to write a review. Thanks much. I am glad your family and you enjoyed the tour of San Francisco. When I have children on a San Francisco tour, I always try to include some sights that they will especially enjoy such as the sea lions at Pier 39, fortune cookie factory, and the Cable... More

Birmingham, Alabama
1 review
5 of 5 stars Reviewed April 10, 2014 via mobile

Blue Heron custom tours was the best decision that we made on our trip to San Francisco. My friend and I scheduled a full day tour of Napa Valley (8 hours) and couldn't have been more pleased. Rick was very informative and knowledgeable about everything. He was very easy to communicate with and extremely accommodating. He gave great advice about... More

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BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

I am glad you enjoyed your tour to the Napa Valley. Grgich Hills, William Hill, and Del Dotto provide three very different tasting experiences - all nice but different. Most importantly I appreciate your taking the time to post a review and share your views. I look forward to seeing you when you return to San Francisco. More

Belmont, North Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2014

Having lived in California for over 50 years and being in San Francisco hundreds of times, on March 19th, 2014, I saw parts of the City I had never seen before. Rick put together a tour for our friends from North Carolina that was outstanding. The weather was awesome, sunny, blue skies and not a cloud anywhere. I saw the... More

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BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

Thank you for the kind words and for taking the time to post a review. I am glad your friends and you enjoyed the tour. I am sorry that I don't have availability when your next group of friends visit later this month. More

1 review
5 of 5 stars Reviewed March 25, 2014 via mobile

I came to San Francisco on a layover and had only about 3 and a half hours to spare for a tour. I knew that hiring a private guide would be my only option if I wanted to enjoy a tour of the city during this constrained timeframe. Through recommendation of the San Fran tourism board came across Blue Heron.... More

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BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

Thanks for letting me show you some of our beautiful sights during your layover at SFO. You'll have to come back when you have more time to explore San Francisco and Northern California. I also appreciate your taking the time to post a review and share your thoughts with other TripAdvisor readers. I hope you had a great trek in... More

Gulf Breeze, Florida
1 review
5 of 5 stars Reviewed March 16, 2014

I recently went to CA on a girl's trip. We found Rick at Blue Heron online and set up 2 tours with him. We were only in town for 2 days and wanted to make the most of our time there. First day we did the full day Napa tour. We felt like VIP's with Rick! We were very comfortable... More

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BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

I am glad you had fun on your tours of the Napa Valley and San Francisco. I look forward to seeing you again when you return with your family. Your children might enjoy seeing Muir Woods and/or the Jelly Belly Factory. Thanks so much for posting a review and sharing your thoughts with other TripAdvisor readers. It's greatly appreciated. More

Dothan, Alabama
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2014

My three girlfriends and I planned a quick trip to San Fran to celebrate two of our birthdays. I initially emailed Rick with questions about available tours. His quick and throughout response let me know that this was someone that was going to provide first class services, and I must say--it was better than I could have imagined. The tours... More

Was this review helpful? Yes 2
BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

Thank you so much for the kind words. I appreciate your taking the time to share your thoughts with other TripAdvisor users. I am glad you enjoyed your tours of the Napa Valley and San Francisco. Frog's Leap and Domaine Carneros are two of my favorite Napa wineries. More

New Jersey
Top Contributor
77 reviews 77 reviews
22 attraction reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 7, 2014

My husband and I and another couple hired Blue Heron for a full day tour of Napa Valley and a half day tour of San Francisco. My first impression of this company, owner Rick was great from the start as he read my initial email and tailored a tour based upon my comments. No other tour company provide the detail... More

Was this review helpful? Yes 1
BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

Thanks so much for taking the time to post a review. I really appreciate it. I am glad you enjoyed your tours of Napa and San Francisco. Round Pond Olive Mill is a great place to visit for lovers of olive oil. Frog's Leap offers one of the more relaxing tastings in wine country. Sitting on their porch overlooking the... More

Fairfield, California
1 review
5 of 5 stars Reviewed February 23, 2014

My two brothers and their wives wanted to see the "sights" of the city and Rick did an admirable job! One brother and wife walked across the Golden Gate Bridge which was accomplished easily by Rick! Rick's ability to get around the city amazed me, since I hate driving on the small, elevated streets. Rick went to all the normal... More

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BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

I greatly appreciate your taking the time to share your views with other TripAdvisor readers and am glad your family and you enjoyed the tour. Walking across the Golden Gate Bridge on a bright, sunny day is fun. It's great that your brother and sister-in-law got to have this only-in-San-Francisco experience. More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2014

I am a concierge and have used Rick when I have guests that require the best. He is knowledgeable, (perhaps worldly) friendly, and a very interesting guy to spend time with. He knows the entire area extremely well, and must have been a history major in a past life. I've personally travelled to wine country with Rick, and I can... More

Was this review helpful? Yes
BlueHeronSF, Owner at Blue Heron Custom Tours - Private Tour Service, responded to this review

Thank you for the very kind words. It's always a pleasure to show your guests some of the Bay Area's beautiful sights. I am glad you enjoyed your tour to Northern Sonoma Wine Country. It's my favorite part of wine country. I enjoy meandering down the backroads and stopping in at small, family-owned wineries. More

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