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Bay City Bike Rentals and Tours

Address: 501 Bay Street, San Francisco, CA 94133 (North Beach / Telegraph Hill)
Phone Number: +1 415-346-2453
Website
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$32*
and up
88%
Certificate of Excellence 2014
Type: Bike tours, Self-guided tours & rentals, Gear rentals, Sightseeing Tours, Outdoor Activities
Fee: Yes
Owner description: Bay City Bike, a 15 year veteran in the bike rental & tour industry...
More attraction details
Attraction details
Type: Bike tours, Self-guided tours & rentals, Gear rentals, Sightseeing Tours, Outdoor Activities
Fee: Yes
Hours:
Mon - Fri 8:00 am - 7:00 pm
Sat - Sun 8:00 am - 7:30 pm
Owner description: Bay City Bike, a 15 year veteran in the bike rental & tour industry, is the only authentic San Francisco Bike Rental and Tour Company with local expertise. Self-Guided, Daily Guided & Customized Group Tours! We feature a fleet of 1,000+ bicycles; from standard Comfort Hybrids, Performance Bikes & Tandems to Electric, Kids & Road Bikes, we give you the option to experience SF like a true native. Indulge in the road less traveled and the exciting "underground" routes through this spectacular city as you partake in a Self-Guided or Daily Guided Tour. 4 Prime Locations in the Fisherman’s Wharf!
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408 reviews from our community

Visitor rating
    270
    91
    14
    12
    21
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Parsippany, New Jersey
2 reviews
5 of 5 stars Reviewed February 24, 2015 NEW

Amazing experience; a must-do for anyone traveling to San Francisco. The maps are helpful, and are attached to the bike, which makes it easy for out-of-towners to understand where they are going. The staff is very helpful and informative. Overall a really great experience; highly reccomend!

Was this review helpful? Yes
BayCityBike, Manager at Bay City Bike Rentals and Tours, responded to this review

We are so stoked you enjoyed your stay in San Francisco, especially your bike ride! We hope the rest of your trip here maintains greatness. Thank you for your recommendation! Jon More 

1 review
4 of 5 stars Reviewed February 20, 2015 NEW

It was our first time riding bikes in San Francisco. It was my husband and I and our 7 year old son. We chose a self guided ride to Golden Gate Bridge. It was overall a fun adventure. I rented bikes with ferry ride; however, the employees forgot to give us ferry tickets. I wasn't sure how the ferry works... More 

Review collected in partnership with this attraction

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BayCityBike, Manager at Bay City Bike Rentals and Tours, responded to this review

So sorry for the ferry ticket confusion! This is something that definitely shouldn't happen but we're glad it didn't ruin your trip. We pride ourselves on providing an exquisite experience to our guests and will always try to improve our performance. Information given to our guests is key to their experience. Thank you so much for the suggestions. If you... More 

Tholen, The Netherlands
1 review
4 of 5 stars Reviewed February 20, 2015 NEW

it was nice to rent the bikes from bay city bike. even the guy came on his bike to bring me the ferry ticket he forgot to give me at the shop. very good service.

Review collected in partnership with this attraction

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Morris County, New Jersey
1 review
5 of 5 stars Reviewed February 19, 2015

Super easy to rent the bikes and the employees were very helpful! I would recommend this for anyone visiting San Francisco!!!!! It is a must!

Review collected in partnership with this attraction

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BayCityBike, Manager at Bay City Bike Rentals and Tours, responded to this review

We're extremely glad we provided you with a great experience away from the east coast cold! Please visit us again! More 

Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 19, 2015 via mobile

It's a must if you are visiting San Francisco. It took us a few hours from Fisherman's Wharf to Sausalito and back. We took the ferry back to Pier 31.

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1 review
4 of 5 stars Reviewed February 18, 2015

Great location, great prices, great bikes, great staff, fast and easy. No hassle, trouble free Experience.

Review collected in partnership with this attraction

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BayCityBike, Manager at Bay City Bike Rentals and Tours, responded to this review

Great to hear your experience was as easy and pleasant we aimed it to be. Next time you're in the beautiful San Francisco, come pay us another visit! More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

I live local but rent a bike occasionally to take my kid on a bike tour through the park. The adult bikea are great and they offer kids bikes(my kid has his own so I can't comment on the quality of the kids bikes).Locks and minimal storage on bikes provided.

Was this review helpful? Yes 1
BayCityBike, Manager at Bay City Bike Rentals and Tours, responded to this review

Thank you for choosing Bay City Bike and we're glad that you have found comfort in our rentals! We hope to see you and your son again! Sundays are also a great day to ride through the park. Jefferson Blvd is closed for pedestrians/bikers only on Sundays!! A perfect experience for you and your son. Cheers! Jon Office Manager More 

Jacksonville, Florida
Reviewer
5 reviews 5 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 11, 2015

Read all of the fine print. The Management can barely speak English and are nasty. They could care less of what you have to say- if you can get them on the phone. GO TO ANOTHER BIKE RENTAL, don't taint your vacation with this horrible company.

Was this review helpful? Yes 3
BayCityBike, Manager at Bay City Bike Rentals and Tours, responded to this review

Hello, My sincere apologies that our service and product was sub-par to your expectations. However, through the extent of my research I have discovered that the frustration lands on both parties. Upon arrival, you requested a discount we provide online, through a third party vendor, without going through said vendor to acquire the discount. You were persistent and we understand... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015 via mobile

I booked a tour at bay city bike. Right away we were greeted and helped at the fri t desk by John who was also our tour guide. Our tour was amazing and John couldn't have been a better guide every question we had he answered. If you ever go to bay cut we highly recommend you request John as... More 

Was this review helpful? Yes 1
Wagga Wagga, Australia
Senior Contributor
32 reviews 32 reviews
4 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 30, 2015

Best way to see any city and the 20k returned across the Golden Gate Bridge is no exception, plenty of bike hire companies we found this almost at the end of the tram line from Union square to wharf. These guys were friendly, knowledgeable and reasonable priced , highly recommend!!

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BayCityBike, Manager at Bay City Bike Rentals and Tours, responded to this review

We are so glad we could accommodate your request and made your trip that much more memorable. Please visit us again soon! More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?