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Ihilani Spa

92-1001 Olani Street, JW Marriott Ihilani Resort and Spa, Kapolei, Oahu, HI 06707
800-626-4446
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Ranked #7 of 13 activities in Kapolei
Type: Spas, Scenic Drives
Activities: Swimming
Owner description: A wonderful resort spa appointed with Hawaiian art work. Separate relaxation areas for ladies and gentlemen. Complete with Steam Bath, Sauna Bath,... more » Owner description: A wonderful resort spa appointed with Hawaiian art work. Separate relaxation areas for ladies and gentlemen. Complete with Steam Bath, Sauna Bath, Whirlpool and a variety of treatment rooms including a Thalasso therapy utilizing the Hawaiian tradition of healing with the sea. Other featured treatments Lomi Lomi massage, cool ti leaf wrap and facials. Check out the Hoonanea Suite for private events and the 24 hour Fitness Center. « less
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50 reviews from our community

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Date | Rating
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English first
Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
4 attraction reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 31, 2013 via mobile

I was shocked today when I attended my spa treatment and was paraded through an open corridor to the parking lot to enter the treatment room. It was very uncomfortable standing in my robe (only) as I was escorted to a public elevator. As we waited for the elevator some people passed by with luggage going to their cars, some... More

Was this review helpful? Yes 1
Kapolei, Hawaii
1 review
5 of 5 stars Reviewed September 3, 2013

Absolutely LOVE visiting the Spa at Ihilani!!!! The amenities are luxurious and definitely allow me to just RELAX! I had a great 1 hour therapeutic deep tissue massage with Sharon. She really focused on what I needed rather than follow the "relaxation massage formula". All of the staff and lounge attendants are so pleasant and kind. I think I ended... More

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Kapolei, Hawaii
Senior Contributor
22 reviews 22 reviews
3 attraction reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

We stayed at this hotel 2 years ago when we first moved to Oahu and loved it, however I never took advantage of the spa until today. My husband purchased a 50 minute therapeutic massage for me for Valentine's Day - which I decided to finally use today. I actually had to call twice in order to make the massage... More

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Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 25, 2013

I go to spa's pretty often. This spa was FABULOUS! I had a facial, massage, and a body scrub! All my services were great! Best massage I have ever had! (Had the Hawaiian one). Staff was all very nice! They have their own pool which was very nice because it was quiet!

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USA
Top Contributor
55 reviews 55 reviews
11 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 21, 2013 via mobile

I had the best massage of my life here. The facilities are nice, as expected at a top-notch spa, but the best part of the spa is the wonderful therapists who work magic with their hands. Many spa guests are not staying at the hotel, so don't hesitate to visit if you are staying at another hotel or live on... More

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Anchorage, Alaska
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 1, 2013

So after my disappointing experience last year (when spa was closed for renovations without any communication re. that beforehand, despite my inquiries), I was quite excited to return to KoOlina this spring and visit the "renovated" spa....hmmmm.....on a "tipsy" lark, my husband and I endured a timeshare spiel on the 2nd day of our vacation, where I was rewarded with... More

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Kailua-Kona, Hawaii
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 3, 2013

I treated my mom, sisters and adult daughter to a spa day at Ihilani. We are Hawaii residents and wanted to experience their spa because we had heard good things from friends. We were not disappointed! As soon as we arrived, we were warmly greeted and it was all uphill from there. Each of us had treatments (which were all... More

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Saint Cloud, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 12, 2013

Nice spa, lots of amenities. I would recommend a straightener but otherwise couldn't ask for anything else. Liked the tea and the steam room. Had reflexology and a massage. The hostess was very friendly and did a really nice job showing me around the spa when I checked in.

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McKinney, Texas
Top Contributor
141 reviews 141 reviews
24 attraction reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed January 29, 2013

The spa was far too pricey compared to other Marriott properties and had poor hours. There are much better ways to spend your time on Oahu.

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JW_Marriott_Ihilani, Manager at Ihilani Spa, responded to this review

Thank you for your review. We appreciate you taking the time to share your concerns. We sincerely apologize for your disappointment. Aloha and best wishes. More

Sanford
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

A relaxed elegant atmosphere. The staff was extremely compliant and courteous. The spa day for two and couples massage w a white beach view was amazing. I also really enjoyed the variety in health and fitness classes. Running on the beach at sunrise, Tai Chi by a Tai Chi Master.

Was this review helpful? Yes 1
JW_Marriott_Ihilani, Manager at Ihilani Spa, responded to this review

Thank you for your wonderful compliments. As our guest at the Ihilani Spa, we were delighted to hear that you immersed yourself in our health and wellness offerings. Thank you for recognizing the staff as they take pride in serving you. We look forward to your next visit. Aloha and kindest regards. More

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