We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 92-1001 Olani Street, JW Marriott Ihilani Resort and Spa, Kapolei, Oahu, HI 06707
Phone Number: 800-626-4446
Website
Activities: Swimming
Description: A wonderful resort spa appointed with Hawaiian art work. Separate...
A wonderful resort spa appointed with Hawaiian art work. Separate relaxation areas for ladies and gentlemen. Complete with Steam Bath, Sauna Bath, Whirlpool and a variety of treatment rooms including a Thalasso therapy utilizing the Hawaiian tradition of healing with the sea. Other featured treatments Lomi Lomi massage, cool ti leaf wrap and facials. Check out the Hoonanea Suite for private events and the 24 hour Fitness Center.
read more

TripAdvisor Reviewer Highlights

Read all 55 reviews
Visitor rating
  • 31
    Excellent
  • 13
    Very good
  • 7
    Average
  • 3
    Poor
  • 1
    Terrible
Now closed!

The Ihilani Hotel is now closed for renovation. We live in Ko Olina, and we hear that the transformation from JW Marriot Ihilani to Four Seasons will take a year or more.

4 of 5 starsReviewed March 26, 2015
PassportEnvyTA
,
Kapolei, HI
Go Oahu Card|Includes admission to over 30 attractions, tours and beach activities
USS Arizona Memorial
USS Arizona Memori...
Battleship Missouri Memorial
Battleship Missour...
Diamond Head
Diamond Head
USS Bowfin Submarine Museum & Park
USS Bowfin Submari...
Makapuu Lighthouse Trail
Makapuu Lighthouse...
Buy a Pass
$65*
and up
Add Photo Write a Review

55 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Japanese first
  • Any
English first
Kapolei, HI
Top Contributor
291 reviews 291 reviews
150 attraction reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed March 26, 2015

The Ihilani Hotel is now closed for renovation. We live in Ko Olina, and we hear that the transformation from JW Marriot Ihilani to Four Seasons will take a year or more.

Was this review helpful? Yes
Houston, Texas
Senior Contributor
36 reviews 36 reviews
6 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 24, 2015

Really enjoyed my massage. The spa was open for access the day of the massage and I was able to enjoy the cold and hot water dips, which allowed me to relax before my massage appointment.

Was this review helpful? Yes
Kaneohe, Hawaii
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 20, 2015

Just called to book a room for my birthday. The Spa at this hotel is great...but it is closed! I Love the hotel too but I heard the hotel has sold to four seasons and hotel will close in March for renovation. I heard this from someone who works there! ( I live locally) Ratz they were the best.

Was this review helpful? Yes
Salem, Ohio
Top Contributor
141 reviews 141 reviews
55 attraction reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed January 14, 2015

My husband and I booked a couples massage. I got the aroma therapy and he got a deep tissue massage ( they called it something different though) Once you booked a massage you have access to the spa the entire day, you can even leave and come back if you want. We got there when they opened at 8:00 a.m.,... More 

Was this review helpful? Yes
New York, New York
Top Contributor
58 reviews 58 reviews
17 attraction reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed August 4, 2014

Having visited the wonderful old Ihilani Resort several times before Marriott took over, I was really ready to love this spa. I was greeted warmly by the valet who pointed out the spa's location just across from the hotel's porte cochere. The greeting at the spa's front desk was equally warm. I had only booked the Cool Ti Leaf Wrap... More 

Was this review helpful? Yes
JW_Marriott_Ihilani, Manager at Ihilani Spa, responded to this review

Thank you for your review. We are honored that you have chosen the Ihilani Spa for your restorative journey. We sincerely apologize for your recent experience. Thank you again for your feedback and bringing your concerns to our attention as this is not the service we strive to offer our guests. I have shared your comments with the manager assisting... More 

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
8 attraction reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 31, 2013 via mobile

I was shocked today when I attended my spa treatment and was paraded through an open corridor to the parking lot to enter the treatment room. It was very uncomfortable standing in my robe (only) as I was escorted to a public elevator. As we waited for the elevator some people passed by with luggage going to their cars, some... More 

Was this review helpful? Yes 4
Kapolei, Hawaii
1 review
5 of 5 stars Reviewed September 3, 2013

Absolutely LOVE visiting the Spa at Ihilani!!!! The amenities are luxurious and definitely allow me to just RELAX! I had a great 1 hour therapeutic deep tissue massage with Sharon. She really focused on what I needed rather than follow the "relaxation massage formula". All of the staff and lounge attendants are so pleasant and kind. I think I ended... More 

Was this review helpful? Yes
Kapolei, Hawaii
Senior Contributor
22 reviews 22 reviews
3 attraction reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

We stayed at this hotel 2 years ago when we first moved to Oahu and loved it, however I never took advantage of the spa until today. My husband purchased a 50 minute therapeutic massage for me for Valentine's Day - which I decided to finally use today. I actually had to call twice in order to make the massage... More 

Was this review helpful? Yes
Captiva Island, Florida
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 25, 2013 via mobile

I go to spa's pretty often. This spa was FABULOUS! I had a facial, massage, and a body scrub! All my services were great! Best massage I have ever had! (Had the Hawaiian one). Staff was all very nice! They have their own pool which was very nice because it was quiet!

Was this review helpful? Yes
USA
Top Contributor
87 reviews 87 reviews
14 attraction reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 21, 2013 via mobile

I had the best massage of my life here. The facilities are nice, as expected at a top-notch spa, but the best part of the spa is the wonderful therapists who work magic with their hands. Many spa guests are not staying at the hotel, so don't hesitate to visit if you are staying at another hotel or live on... More 

Was this review helpful? Yes

Travelers who viewed Ihilani Spa also viewed

 

Been to Ihilani Spa? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Ihilani Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?