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Heavenly Spa by Westin

2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
808-661-2588
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Ranked #85 of 133 Activities in Lahaina
Type: Spas
Owner description: The award-winning Heavenly Spa by Westin™ at The Westin Maui Resort & Spa is designed to rejuvenate and renew the mind, body and spirit amidst its... more » Owner description: The award-winning Heavenly Spa by Westin™ at The Westin Maui Resort & Spa is designed to rejuvenate and renew the mind, body and spirit amidst its luxurious oceanfront setting on famed Ka’anapali Beach. The full-service spa is a 15,000-square-foot refreshing oasis with 16 treatment rooms (including couples’ suites) offering massages, body treatments and facials; locker facilities with sauna, steam room and whirlpools; oceanview relaxation lounge with refreshments; beauty salon with hairstyling, manicures, pedicures, make-up and bridal preparation. « less
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73 reviews from our community

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Date | Rating
  • English first
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English first
California
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 14, 2014 NEW

When I first visited this spa 4 years ago it was the best. I usually stay at the Hyatt and would visit the Heavenly Spa instead. Snacks were lovely and have been downgraded to sugary papaya and a almonds . No more apples etc which I miss. The massage therapist gave me the wrong massage treatment and while I was... More

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Brentwood, California
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 24, 2014

Great services but extremely expensive. I pay only $35 at my hometown salon for a wash & style where Heavenly Spa charged me $105. If you have the money you'll get great services there.

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed July 10, 2014

The hotel is great for family's not so much for single people. The grounds are nice the pools are pretty but there wall to wall children running screaming ect. All day and into night swimming parents are oblivious to any sort of parental supervision simply a free for all. The parking is very limited and after sunset they block off... More

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Santa Barbara, CA
Top Contributor
125 reviews 125 reviews
28 attraction reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 10, 2014

We were not staying at the hotel but did visit the Heavenly Spa for a short spa day since we were staying nearby. We chose the 90 min outdoor poolside cabana massage. The therapists provided a very good massage though there was some confusion regarding the price, payment, tip, etc....There was no computer or internet access for the therapist at... More

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Torrance, CA
Senior Contributor
24 reviews 24 reviews
3 attraction reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 11, 2014

I found this spa very nice and relaxing, although my husband's experience wasn't as relaxing, as the men's side did not have hot water. Not sure if that's a somewhat frequent problem there? Otherwise, the facilities and amenities were better than I expected, and the staff were all very professional and courteous. My husband and I both had massages, which... More

Was this review helpful? Yes 1
Kamloops, Canada
Reviewer
3 reviews 3 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2014

The name certainly suits this spa. My experience at this spa was exceptional! From the very sweet friendly front desk staff, who remembered my name on a return visit, to the breathtaking sunset view from their relaxation lounge. The MT Scott was amazing, I enjoyed a very relaxing massage. Any worries you had before stepping inside wash away as soon... More

Was this review helpful? Yes 2
Spring, Texas
Top Contributor
148 reviews 148 reviews
40 attraction reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 16, 2014

This was a very average spa and massage. No one even asked us if we were happy with our service. We received a couple massage and my wife complained about the massage therapist hands being rough. There are better choices in Maui.

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Pembroke, Canada
Senior Contributor
40 reviews 40 reviews
7 attraction reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 2, 2014

Each member of our party of 4 had a Christmas special cocoa-butter massage. We compared notes afterward and we rated the massages an average of 8.5 / 10. They were relaxing and the chocolate-aroma relaxing and rejuvenating. The sauna, steam room and hot tub facilities were well maintained, very clean and calming - nice to have these to use in... More

Was this review helpful? Yes 1
Tucson, AZ
Senior Contributor
44 reviews 44 reviews
9 attraction reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed November 5, 2013

Enjoyed a nice massage with the special cocoa butter. Amy was wonderful!! We used a travelzoo deal and had one issue . They require the printed copy ! For whatever reason the spa would not accept our electronic copy of the vouchers. Very backwards and caused us a lot of stress right before our massages. Also , due to the... More

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San Francisco, California
Top Contributor
69 reviews 69 reviews
25 attraction reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 5, 2013

Luxurious ambience, quality of spa treatment, and high level of hospitality makes this my favorite spa of all the major hotel chains along Kaanapali beach. Not quite as opulent as the Hyatt spa down the street, it is also not as expensive. I arrived early to enjoy the whirlpool, sauna and steam room (infused with light pineapple scent). My deep... More

Was this review helpful? Yes 3

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