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Heavenly Spa by Westin

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Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
Phone Number: 808-661-2588
Website
Description: The award-winning Heavenly Spa by Westin™ at The Westin Maui Resort & Spa...
The award-winning Heavenly Spa by Westin™ at The Westin Maui Resort & Spa is designed to rejuvenate and renew the mind, body and spirit amidst its luxurious oceanfront setting on famed Ka’anapali Beach. The full-service spa is a 15,000-square-foot refreshing oasis with 16 treatment rooms (including couples’ suites) offering massages, body treatments and facials; locker facilities with sauna, steam room and whirlpools; oceanview relaxation lounge with refreshments; beauty salon with hairstyling, manicures, pedicures, make-up and bridal preparation.
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TripAdvisor Reviewer Highlights

Read all 83 reviews
Visitor rating
  • 47
    Excellent
  • 21
    Very good
  • 9
    Average
  • 5
    Poor
  • 1
    Terrible
LMT Tony is amazing

I just got my massage yesterday for my birthday at the cabana and I had a male therapist name Tony (for the record, first off I am a massage therapist since 2009 in TX and so with... read more

5 of 5 starsReviewed June 5, 2015
Rachel S
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83 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 5, 2015

I just got my massage yesterday for my birthday at the cabana and I had a male therapist name Tony (for the record, first off I am a massage therapist since 2009 in TX and so with that being said after reading this keep an open mind on getting massages from male therapists as well as female because they're amazing... More 

Was this review helpful? Yes
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this review

Thank you Rachel for your thoughtful comments on the recent spa experience. We appreciate your expert opinion and are happy you enjoyed your cabana massage. Tony is certainly one of the best! Mahalo for choosing the Heavenly Spa to be a part of your birthday celebration. We look forward to your return. Warmest Aloha. More 

Level Contributor
3 reviews
2 of 5 stars Reviewed April 10, 2015 via mobile

I made an appointment for a shellac mani, and should have read the spa menu more thoroughly. Between the gel service, $32 nail art, and a 'manicure', my bill was $174. PLUS tip. This is the same service i could have received in Montana for $60 - max. Yes the nails are beautiful, but it was outrageous

Was this review helpful? Yes
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this review

Aloha and thank you for sharing your valuable feedback. We apologize for not meeting your expectations and providing a clearer understanding of the costs associated with each service. Please be assured that necessary measures have been taken for better communication with guests. We look forward to your return and delighting you with our improvements. Stay well. - Spa Manager, Heavenly... More 

Mequon, Wisconsin
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 9, 2015

After 10 hours in a plane to get to Maui, I knew I'd need a massage to unhinge my back. I booked a 60 minute regular massage my first morning at the resort. Jeff was my masseuse and he was very competent and quiet - which I liked. Nothing worse than someone who wants to ask a bunch of questions... More 

Was this review helpful? Yes
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this review

Thank you for taking the time to write a review! We are pleased that you enjoyed both the massage and mani/pedi experiences. Heather and Jeff are certainly some of the best! We await your return for more spa pampering on your next Maui visit. Warmest aloha from all of us. -Spa Manager, Heavenly Spa by Westin™ More 

IRVINE
Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 12, 2015

One of the most relaxing and enjoyable massages we had during our stay. The masseuses were very good and knowledgeable on the pressure points you need or want to be worked on.

Was this review helpful? Yes
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this review

We sincerely appreciate your thoughtful comments, thank you. Our beachfront cabana massages are definitely a favorite and provide the perfect setting for a day in Hawaiian paradise. Stay well. - Spa Manager, Heavenly Spa by Westin™ More 

Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 4, 2015

My husband & I visited the spa during our stay for the Polynesian ritual massage. It was quite expensive compared to other spa's we have been to. The spa was well set out & offered everything you would want for the before & after treatment, steam, showers, relaxation room etc. the actual massage was average, can't really pin point the... More 

Was this review helpful? Yes
WestinMauiAmbassador, Manager at Heavenly Spa by Westin, responded to this review

Mahalo for your kind feedback. We are truly sorry for missing the opportunity to make your visit truly memorable and look forward to welcoming you back and creating a fulfilling experience at all levels. Warmest aloha! - Spa Manager, Heavenly Spa by Westin™ More 

Austin, Texas
Level Contributor
35 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 2, 2015

Very nice spa, beats the Hyatt spa (I was staying at the Hyatt). The men's facilities have a compact but comfortable area for dry and wet sauna and jacuzzi, and massage was perfect. The staff and overall cleanliness are excellent, I give "excellent" for the area, but I would have liked a little more spacious feel in the jacuzzi area,... More 

Was this review helpful? Yes 1
Weston, Florida
Level Contributor
24 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 14, 2014

Took advantage of a Lomi Lomi special for $99. One of the best massages I've had. Facilities are very nice. Not extravagant but pleasant.

Was this review helpful? Yes 1
Moreno Valley, California
Level Contributor
105 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed October 8, 2014

As part of our stay at the Westin, we always take a Spa day to relax and recoup and regroup. We have never been disappointed. I had the regular massage with coco butter, and my wife had a facial massage with an added relaxation package. Both of us agree that this is as good as it gets, and that both... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

I booked a facial and was so glad I did. I was so happy with Melanie and the wonderful experience she provided for me. She did not just go down a checklist but really customized the treatments and products for my skin. My skin felt amazing! Next time I am in Maui, I will definitely visit Melanie again. :)

Was this review helpful? Yes
Roselle, New Jersey
Level Contributor
47 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 29, 2014

My wife and I decided to get a couple's massage while on our honeymoon. Having been to a few different spas myself, I was expecting to be treated with an unforgettable experience. I wasn't. The facilities are nothing to write home about whatsoever. Your view is decent, looking out over the ocean, but it feels like your relaxation room is... More 

Was this review helpful? Yes 1

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Additional Information about Heavenly Spa by Westin

Address: Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
Phone Number: 808-661-2588
Location: United States  >  Hawaii (HI)  >  Maui  >  Lahaina

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