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The Spa at Black Rock

2605 Kaanapali Parkway, Lahaina, Maui, HI 96761
808-667-9577
Website
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Ranked #62 of 131 activities in Lahaina
Certificate of Excellence 2013
Type: Spas
Owner description: The Spa at Black Rock is located at the legendary Pu'u Keka'a also known as Black Rock on Kaanapali Beach, Maui. The Spa at Black Rock Ka'anapali's... more » Owner description: The Spa at Black Rock is located at the legendary Pu'u Keka'a also known as Black Rock on Kaanapali Beach, Maui. The Spa at Black Rock Ka'anapali's newest boutique spa is inspired by the breathtaking beauty of its surrounding environment and the healing elements of the island. The spa provides massage, facials, body treatments, couples, nail treatments in an indoor/outdoor setting. Beachside cabanas also available for spa treatments. « less
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43 reviews from our community

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Date | Rating
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English first
York, Nebraska, United States
Senior Contributor
30 reviews 30 reviews
7 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 10, 2014

I spent my first morning in Maui at the Spa. I had a facial, total body massage and reflexology. The woman, ( can't remember her name) that did my facial was so nice, you could tell she really enjoys what she is doing. The massage was great too, but the facial was above my expectations.

Was this review helpful? Yes 1
Cristin E, Assistant Operations Coordinator at The Spa at Black Rock, responded to this review

Mahalo for taking the time to write a 5 start review! Our staff loves what they do, so I'm glad it showed in your treatments. We hope to see you again the next time you are on Maui. Aloha, Cristin More

Contributor
17 reviews 17 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 4, 2014

I can't say enough nice things about the staff in this spa. I had a hot stone massage, which was amazing and a manicure, which endured the vacation and lots of activities. The spa itself needs to be refreshed. New paint and a more spa like environment would make this place great. The Sheraton needs to invest in the areas... More

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Cristin E, Assistant Operations Coordinator at The Spa at Black Rock, responded to this review

Aloha and thank you for taking the time to write a review! I'm happy to hear you enjoyed your hot stone massage and pedicure during your March 2014 visit. Hot stone massages are very popular and we use Maui lava rocks to increase your Hawaiian experience. Thank you for your feedback and I hope we can pamper you again with... More

1 review
5 of 5 stars Reviewed February 3, 2014

Partly cloudy day in Maui & my partner surprised me with a massage with Ann! Very relaxing....I loved the massage oils Ann used. It went hand and hand with sounds of the ocean and waterfall in the background!

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Cristin E, Assistant Operations Coordinator at The Spa at Black Rock, responded to this review

Aloha and mahalo for taking the time to share your positive feedback from your February visit! I'm so glad you were able to relax with a massage from the talented Anne. Our spa prides itself on excellence in its services, products and staff. Did you know you can purchase our exclusive massage oils to use at home? Thanks again for... More

Upper Marlboro, Maryland
1 review
5 of 5 stars Reviewed January 30, 2014 via mobile

If you have an opportunity to get a massage in Maui, I highly recommend Anne at the Black Rock Spa. I had the hot stone massage and it was magnificent! I also got a fabulous pedicure from Denise. She was so gentle and thorough and did a fabulous job!

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Cristin E, Assistant Operations Coordinator at The Spa at Black Rock, responded to this review

Mahalo for your positive comments about your January visit! I'm so glad you enjoyed your hot stone massage and pedicure (our favorite combo of spa services too). We look forward to seeing you again! Aloha! Sincerely, The Spa at Black Rock Team More

NJ
Contributor
12 reviews 12 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 7, 2014

Of course, the location couldn't have been better. The grounds on the Sheraton Maui are beautiful. I always enjoy a visit to this resort, although we stay in the Westin Villas (as owners). We have stayed at this Sheraton and have always enjoyed our visit. The spa definitely was not one of our highlights. Upon check-in, we were simply pointed... More

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Cristin E, Assistant Operations Coordinator at The Spa at Black Rock, responded to this review

Aloha and thank you for your feedback for your January visit. I'm pleased you and your family enjoyed your treatments at the spa. We pride ourselves in delivering excellence in all of our providers and services. I do apologize for your disappointment in our facilities. As a boutique spa, we do not have inclusive amenities that require our guests to... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2013 via mobile

Got a massage done by Jacob who was amazing. Was worried that it was a guy but he didnt make me feel uncomfortable. Have gotten many massages from all over the world nearly and he was by far one of the best massages l've ever had. His attention to detail is excellent and l felt that everything was very neat.... More

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Cristin E, Assistant Operations Coordinator at The Spa at Black Rock, responded to this review

Mahalo for taking the time to put your feedback in writing! I'm so happy you enjoyed your session with Jakub. We hope you can come back and experience our spa and excellent staff sometime soon. Aloha! More

Chicago, Illinois
Contributor
11 reviews 11 reviews
4 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 30, 2013

That is all. Amazing space and even better massage. Waiting area had a selection of teas for you to brew - the one I made had African rooibos, peach, hibiscus, etc. and the water they offered was infused with vanilla and citrus. Add in some nice, comfy, curved chaise lounges and you've got some nice relaxation going even before you... More

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Cristin E, Assistant Operations Coordinator at The Spa at Black Rock, responded to this review

Mahalo for taking the time to write your review! We're happy you enjoyed your first lomi lomi treatment. Lomi is a great way to get ultimate relaxation and pain relief in one session. We hope to see you again for another enjoyable spa day. Aloha! More

Los Ang
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 15, 2013

My husband and I stole away from our 4 yr old for a few hours of adult time and opted for a couples massage at this spa. The welcome was pleasant, the surroundings comfortable, and the overall vibe of the spa is peaceful. I had booked us an outside experience and am now regretting I didn't read previous reviews. The... More

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Cristin E, Assistant Operations Coordinator at The Spa at Black Rock, responded to this review

Aloha and thank you so much for your feedback of your experience with us in September. I'm happy you were able to experience the scenery of our Ho'omalie lanai, but do apologize for the distractions. In addition to the music, we are working on ways to create a more soothing atmosphere while receiving your outdoor massage. It's great that you... More

Fort Worth, Texas
2 reviews
4 of 5 stars Reviewed August 29, 2013

Did a couples massage duringour honeymoon. Great deep tissue massage. Relaxation room was simple but nice and outside with a fountain. Yummy vanilla citrus water while waiting

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Cristin E, Assistant Operations Coordinator at The Spa at Black Rock, responded to this review

Mahalo for you positive comments. Our goal is to have all of our guests enjoy their treatments (and our water!) We hope to see you again. Aloha, The Spa at Black Rock Team More

Vancouver, Canada
Top Contributor
57 reviews 57 reviews
9 attraction reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 10, 2013 via mobile

We had originally booked our couple's massage to be outside in a cabana as there was a summer special for those. When we saw the cabana was by the pool with no pricacy we asked to be moved inside - which they kindly did (but the special was not valid anymore). The massage took place in a room that was... More

Was this review helpful? Yes 1
Bridget P, Spa Operations Coordinator at The Spa at Black Rock, responded to this review

Aloha and Mahalo for your wonderful feedback! We are very happy that your couples massage was so enjoyable. At The Spa at black Rock we pride ourselves in connecting with our guests so that we can provide the best spa experience ever. We hope to see you back in the near future with your family. Mahalo from the Team at... More

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