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Address: 199 Dairy Road, Kahului, Maui, HI 96732
Phone Number: 808-871-2155
Website
Today
7:00 am - 5:30 pm
Open now
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Hours:
Sun - Sat 7:00 am - 5:30 pm
Visit like an insider
$152*
and up

TripAdvisor Reviewer Highlights

Read all 224 reviews
Visitor rating
  • 113
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  • 50
    Very good
  • 21
    Average
  • 8
    Poor
  • 32
    Terrible
Great excursion!

After a not so great experience with another biking company I opted to go with Maui downhill and they were phenomenal. I booked online and everything went smoothly.i had the hotel... read more

4 of 5 starsReviewed May 2, 2015
Jessica P
,
South Houston, Texas
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224 Reviews from our TripAdvisor Community

Date | Rating
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English first
South Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
4 of 5 stars Reviewed May 2, 2015 NEW

After a not so great experience with another biking company I opted to go with Maui downhill and they were phenomenal. I booked online and everything went smoothly.i had the hotel pickup and the driver was prompt and entertaining. It gets pretty cold up on top of the mountain so dress warmly. Otherwise the biking company will have windbreaker type... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
6 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2015 NEW

We had a great time! At the top of the crater it was cloudy/rainy so really didn't see the sun rise. So glad there was the bike ride down! I would have been really disappointed if it had not been for the bike ride. Steve was our guide, he was awesome and made our mountain/biking experience memorable! It took awhile... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 30, 2015 NEW

This was an awesome tour and our guide Steve was great! It's super early but an experience worth doing at least once. The crater sunrise is cold, like 34 degrees cold, but very pretty. The bike ride down has amazing views and is fun. You don't have to pedal much since gravity leads the way.

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Philadelphia, Pennsylvania
Top Contributor
191 reviews 191 reviews
50 attraction reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed April 17, 2015

Overall it was a good day. The biggest downside was that it was an 8 hour day for an activity that lasted an hour max. They should really shorten the time it takes. We spent most of the time in the car driving to and from. The staff was VERY friendly and went out of their way to make us... More 

Was this review helpful? Yes 1
Methuen, Massachusetts
Senior Contributor
46 reviews 46 reviews
13 attraction reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 5, 2015 via mobile

Booked the creator sunrise, bike and zip line tour. Doug picked us up at 2 AM. We went to the shop for a snack and to pick out our gear. Packaged Danish, coffee or hot chocolate was our morning snack. Not impressed with the start. Doug was polite and knowledgable but did not accompany us while we waited over an... More 

Was this review helpful? Yes 1
Dallas, Texas
Top Contributor
224 reviews 224 reviews
123 attraction reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed March 22, 2015

My wife and I ride our bikes occasionally when the weather is nice just to get a little exercise. We booked this tour through the Pride of America cruise ship off-shore excursions which charges about 20% more than booking directly with bike company. Anyway, they picked us up in a van about 8:30 AM at the dock on time; there... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
5 of 5 stars Reviewed February 3, 2015

Wow! Just wow.... We just came back from our sunrise bike ride tour and cannot believe the morning we've had. Sure it's an early start, getting picked up at 2.50am during your vacation, but our friendly bus driver Ben and our trip Ohana (the other guests) made the travel go quickly. We met up with our hilarious guide Jesse at... More 

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Pleasantville, New York
Senior Contributor
34 reviews 34 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 1, 2015

We did the sunrise tour - and yes you have to get up early - but it is well worth it. I thought they were well organized. After being picked up early you go to their base station where you are fitted for a bike helmet and are given wind breakers and pants. We arrived at the summit about an... More 

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Kernersville, North Carolina
Contributor
11 reviews 11 reviews
5 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 8, 2015

We were picked up at our hotel at 3am but so glad we did it. We started off at the Maui Downhill location to receive our rain jackets, pants and helmets. Continental breakfast was advertised but I wouldn't call it breakfast. It was a cold pastry, coffee, and hot chocolate that didn't even have a stir stick to mix it... More 

Was this review helpful? Yes 1
Manchester
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 2, 2015

Well worth the early start. We saw in the first sunrise of 2015, boy was it cold! Wrap up warm. The Down hill Maui experience was so much fun! Felt like a child again and grinned the whole way down. Free wheeling down a volcano is my kind of cycling!!

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?