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Mountain Riders

PO Box 6222, Kahului, Maui, Kahului, Maui, HI 96732
808-877-4944
Website
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Ranked #3 of 9 attractions in Kahului
Type: Other
Useful Information: Activities for older children
50 visitor photos
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184 reviews from our community

Visitor rating
    85
    36
    22
    19
    22
Date | Rating
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English first
Huffman, Texas
2 reviews
5 of 5 stars Reviewed April 11, 2014 NEW

The view of the sunset and the 27 mile bike ride was an amazing day! Mike was a wonderful guide and too great care and attention to the riders. He made sure we were all safe and enjoyed the trip.

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Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 9, 2014 via mobile

Concur with others that the company is not as professional as marketed. This includes their "base camp," muffins out of a package and warm juice breakfast, to the guide, Mark, who told us of his personal woes on more than one occasion. The equipment was poorly maintained and Ill fitted; could easily injure the unwary. The view and the ride... More

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Troy T, Manager at Mountain Riders, responded to this review

Yikes I think we need a do over! We appreciate that you thought that, The view and the ride were the highlights" As they should be! As our website and brochures mention we offer complimentary coffee, juice and snacks. Not a breakfast We allow you to choose which restaurant you would like to eat at on your ride. I am... More

Stephens City, Virginia
1 review
2 of 5 stars Reviewed April 8, 2014

I took the sunrise Haleakala tour in November 2013. To begin, the company website gives you the impressions that the enterprise is a professional, well run business. Experience says differently. Their facility is really a run-down hole-in-the-wall that certainly is not "professional" looking. The driver of the pick-up van did arrive at my hotel roughly on time but during the... More

Review collected in partnership with this attraction

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Troy T, Manager at Mountain Riders, responded to this review

Aloha Thank you for your review on Trip Advisor. Seems we made a bad impression on you from the beginning. Although our facility is not the Four Seasons we share it with VIP Trans & Temptation Tours. It is a industrial warehouse..however it is relatively clean..sorry for the disappointment! We are sorry again that you were disappointed and said, The... More

Durham, North Carolina, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 6, 2014

My husband and I loved our experience. We did the sunrise, which was still beautiful despite the clouds stubbornly blocking the sunrise the whole time! We rode down with Val as our driver and Kim as our guide. Both were full of all sorts of interesting information about Haleakela, its history and the history of the island. We not only... More

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Kaanapali
1 review
4 of 5 stars Reviewed April 1, 2014

Everything that could go wrong went wrong with our Haleakala bike trip -- no fault of the tour company really. Our van was disabled at 430 am on way up mountain after freak accident-- running over a bike in the road, which had fallen off someone's rack ahead of us. Punctured the oil pan and disabled the transmission . After... More

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Troy T, Manager at Mountain Riders, responded to this review

Aloha Thank you for your positive response on Trip Advisor. That was a first for us..we did find the owner of the other bike (another bike company). However, the bus will be down for a couple weeks. Although we try to make the best out of every situation by going the extra mile. This was one day the Tiki gods... More

Miami, Florida
1 review
3 of 5 stars Reviewed March 31, 2014

Started out bad because we were supposed to have a hotel pick up and the driver never showed so thank goodness we had a rental car and was able to meet another driver. But no one contacted us, it was us that had to get in touch with them at 245 am. The other driver did apologize but that was... More

Review collected in partnership with this attraction

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Troy T, Manager at Mountain Riders, responded to this review

Aloha Carla, Thank you for review on Trip Advisor. We are glad to hear you saw a beautiful sunrise and had a nice bike ride down Haleakala. It sounds like you definitely had a problem with your pick up. Sometime scheduling mishaps, mechanical problems and or road closures etc.. happen. Some times we miss the mark..this may have been one... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed March 30, 2014

If you're planning on getting up to watch the sunrise from the volcano anyways, I would highly recommend adding the bike trip. Our guides were great and we felt safe the whole time. Biking was a great way to see the island and you had time to enjoy the smells, sights, and sounds. We were all a little worried about... More

Review collected in partnership with this attraction

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Troy T, Manager at Mountain Riders, responded to this review

Aloha Thanks for your positive review on Trip Advisor. We are glad you had a good time. More

Regina, Canada
1 review
4 of 5 stars Reviewed March 29, 2014

This was the second time I have taken the ride down the mountain. Mike was our guide this time and he gave us great information on Maui and area that I had not received the first time. The sunrise tour is great but what I found even more spectacular was the millions of stars in the sky. Living on the... More

Review collected in partnership with this attraction

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Troy T, Manager at Mountain Riders, responded to this review

Aloha Bradley, Thanks for the great review on Trip Advisor. I too amazed every time I look up at the stars here on Maui atop Haleakala. Its as if you are standing atop the edge of the world. See you next time More

1 review
5 of 5 stars Reviewed March 29, 2014

They picked us up at our hotel and took us back to their facility. They had snacks available while we watched an instructional video. They drove us up the mountain. I get car sick really easily and they drove careful and kept it cool in the van that I didn't get sick. I'm really happy about that. We made it... More

Review collected in partnership with this attraction

Was this review helpful? Yes
Troy T, Manager at Mountain Riders, responded to this review

Aloha Melissa, Thank you for your review on Trip Advisor. We are glad you had a good time..the road can be a little winding, but its worth the view! More

St. Petersburg, Russia
1 review
5 of 5 stars Reviewed March 29, 2014 via mobile

Very exciting and dramatic....loved the elevation and park. .we took the later trip which was great...and our guides were v knowledgable

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Troy T, Manager at Mountain Riders, responded to this review

Aloha & Mahalo for taking the time to post a review for us on Trip Advisor. More

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