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Address: 69-201 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
Phone Number: 808-886-5000
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Today
9:30 am - 9:30 pm
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Hours:
Sun - Sat 9:30 am - 9:30 pm
Description:

Rental Bikes for Racers, Commuters, and Fitness. Bicycle services by pros...

Rental Bikes for Racers, Commuters, and Fitness. Bicycle services by pros to keep you tuned. Parts and gear for speed, function and style. Apparel for performance and fun.

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TripAdvisor Reviewer Highlights

Read all 33 reviews
Visitor rating
  • 25
    Excellent
  • 5
    Very good
  • 1
    Average
  • 2
    Poor
  • 0
    Terrible
Superb customer service

We brought in 2 sets of bikes, both road and hybrid for assembly and service, after moving from the mainland. The staff are knowledgeable, friendly and efficient. The work was... read more

5 of 5 starsReviewed November 16, 2015
Muadib84
,
Waikoloa, Hawaii

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33 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Waikoloa, Hawaii
Level Contributor
152 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed November 16, 2015

We brought in 2 sets of bikes, both road and hybrid for assembly and service, after moving from the mainland. The staff are knowledgeable, friendly and efficient. The work was well done, and the prices reasonable. Well-stocked store ! Could not highly recommend this place enough ! Bike on !

Helpful?
Thank Muadib84
Vernon, B.C.
Level Contributor
449 reviews
65 attraction reviews
common_n_attraction_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed November 12, 2015

Three of us rented tri bikes from Bike Works. We rented high end carbon fibre bikes and only for one day. Thus it was quite expensive but it was worth it. We rode from Waikoloa all the way to the lookout past Hawi. This was a killer (good) ride. Hot, humid and incredibly windy. Plus incredibly beautiful. If you are... More 

Helpful?
Thank Silverwoods
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 28, 2015 via mobile

We rented bikes from the store to ride while on vacation. The staff was friendly & offered to make adjustments. The store has a good selection of bike gear & accessories. We joined the group ride & the leader couldn't have cared less about us! The route difficulty & pace were more intense than advertised. We turned back before the... More 

Helpful?
Thank Kalie03
A TripAdvisor Member
2 of 5 stars Reviewed June 13, 2015 via mobile

Rented 3 nice Specialized carbon road cycles. No fitting done. They were just handed to us. One of the bikes had front derailleur issues. All had at least one tire that was worn through. Ridden for years. Worst condition I've seen for high end rental bikes.

Helpful?
1 Thank A TripAdvisor Member
Toronto, Canada
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

Great bikes, great service, great ride recommendations. Will definitely be back if on the big island. They made it so easy to rent amazing quality road bikes by throwing a rack on our rental car. If you want to ride on your vacation, call these guys.

Helpful?
Thank 7tinyears
Hurth, Germany
Level Contributor
255 reviews
114 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed January 20, 2015

First of all: it is possible to buy bicycling equipment as well as bicycle wear here. My review is not about this but about renting. We recommend to use the feature of booking bikes online. This makes sure you will get a bike that is exactly the right size. If you are into road racing or triathlon, you can also... More 

Helpful?
Thank SimsalabimTim
Woody Creek, Colorado
Level Contributor
22 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 10, 2015

I rented a road bike and found the people very nice if a bit testy. The mechanic was very nice fitting me and even volunteered to grease my pedals after I returned the bike.

Helpful?
Thank Fidel D
Silicon Valley, CA
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 28, 2014

This shop has a great selection of bikes for rent, ranging from beach cruisers through the full line of carbon triathlon bikes. There's a bike for every price point. The staff is very helpful and accommodating. They set up the bikes for us so that it felt like we were on our own bikes back home Nicely done. They also... More 

Helpful?
Thank d4jsmit
Vancouver, Canada
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 21, 2014

Being seasoned road cyclists, we wanted to do some riding on the island while visiting. We walked into Bike works, and the staff member, and older guy who helped us with the bikes wasn't overly enthusiastic or knowledgeable. The bike selection is poor, they only carry Specialized and not the higher end lines. Also sizes are limited. There weren't many... More 

Helpful?
Thank RachelleBarnett
San Diego, California
Level Contributor
72 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 15, 2014 via mobile

Rented two bikes for three days at a cost of $120. Bikes were brand new. Went in and were riding away 30 minutes later. Very happy with experience.

Helpful?
Thank Bob L

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