We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bike Works Beach and Sports

69-201 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
808-886-5000
Website
Improve this listing
Ranked #8 of 22 Activities in Waikoloa
Type: Specialty Shops
Owner description: Rental Bikes for Racers, Commuters, and Fitness. Bicycle services by pros to keep you tuned. Parts and gear for speed, function and style. Apparel for... more » Owner description: Rental Bikes for Racers, Commuters, and Fitness. Bicycle services by pros to keep you tuned. Parts and gear for speed, function and style. Apparel for performance and fun. « less
Write a Review

21 reviews from our community

Visitor rating
    18
    3
    0
    0
    0
Date | Rating
  • English first
  • Any
English first
Reno, Nevada
Top Contributor
84 reviews 84 reviews
6 attraction reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 11, 2014

Got online, clicked the bike/size I wanted, and the dates and the reservation was finalized. Once I arrived, it took about 5 minutes for them to do the paperwork and put my pedals on, and I was out the door. No problems, very efficient, and the bike was "as-advertised" and functioned well.

Was this review helpful? Yes
El Granada, California
Reviewer
5 reviews 5 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 6, 2014

I always rent high-end bikes at my travel destinations. It's a good opportunity to ride something different. I am most interested in ease of rental experience, well-maintained equipment, and good customer service (e.g. good mechanic, route recommendations). Bike Works (Waikoloa location) met or exceeded my expectations in each of my top-3 criteria; this is rare. Ease of rental experience: I... More

Was this review helpful? Yes
Lake Oswego, Oregon
1 review
5 of 5 stars Reviewed April 25, 2014

My 2nd year visiting Waikoloa, booked on line, sent fitting specs, and followed up with a phone call. --- bike up and ready to go upon my arrival. No hassle in fitting pedals, and bike set-up. The tech guys are exceptionally client-friendly and the advice on rides, routes, recommendations are from the heart-- the staff guys and gals are all... More

Was this review helpful? Yes
Fairfax, Virginia
1 review
5 of 5 stars Reviewed April 23, 2014

OK, you're wondering about that title! I've rented here three times, alone and with friends. So happy with the service and the maintenance that I lurked until they were selling off some rentals and picked up a Specialized Allez that I had rented. They took great care of me and packed it well in the midst of supporting Ironman competitors... More

Was this review helpful? Yes
Summerland, Canada
Senior Contributor
24 reviews 24 reviews
7 attraction reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 17, 2014

(Waikoloa Village location) -- Our first impression here wasn't good unfortunately. We rented road bikes (which were very nice) and dealt with the manager directly initially. His customer service skills needed work - we definitely did not feel like valued customers after the rental sign in process. The main message we received from him was "These are nice bikes -... More

Was this review helpful? Yes
Houston
Contributor
17 reviews 17 reviews
3 attraction reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 14, 2014

(Kona Location) I was not pleased with the customer service attitude on my first visit to the Kona store, to pick up a rental I had reserved. However, they redeemed themselves with much friendlier service on my return visit for supplies, so I will chalk it up to a bad day and maybe I had the wrong first impression. That... More

Was this review helpful? Yes
Boise, Idaho
Senior Contributor
34 reviews 34 reviews
5 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 9, 2014

Bike Works at Waikoloa Village is an excellent bike shop. This was the second time we rented bikes from this location. It is located in the Queens Marketplace in Waikoloa Village. We rented three bikes for a week. Brrought our own bike shoes and pedals. It took Bike Works very little time in getting this done. The hours of the... More

Was this review helpful? Yes
San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2014

Great location for pickup from Kohala (north of Kona airport) pickup, and for riding the Ironman course. Service was fast and friendly, and they have high quality road and Tri bikes.

Was this review helpful? Yes
Utah
Senior Contributor
29 reviews 29 reviews
11 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 25, 2014

I was able to reserve a bike three months in advance from their website. The staff, on our arrival, was very friendly and quickly attached the pedals I brought with me. It was a no pressure, no worries shop. The bike was as advertised and was in "new bike" shape. They have a pump right outside their backdoor to top... More

Was this review helpful? Yes
Calgary, Alberta, Canada
Contributor
17 reviews 17 reviews
5 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 5, 2014

If you like to cycle check out Bike Works. Great service and selection plus helpful advice from some good people who love cycling. The highways and other roads around Waikoloa are really bike friendly and in good shape, add an excellent bike from Bike Works and you'll have a great time.

Was this review helpful? Yes

Travelers who viewed Bike Works Beach and Sports also viewed

 
Waikoloa, Kohala Coast
 

Been to Bike Works Beach and Sports? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Bike Works Beach and Sports, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing