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Address: 425 Waikoloa Beach Drive, Hilton Waikoloa Village, Waikoloa, Island of Hawaii, HI 96738
Phone Number: (808) 886-1234
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Today
9:00 am - 6:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 6:00 pm
Activities: Hiking

TripAdvisor Reviewer Highlights

Read all 53 reviews
Visitor rating
  • 23
    Excellent
  • 15
    Very good
  • 9
    Average
  • 2
    Poor
  • 4
    Terrible
Excellent

The people that cleaned the room had done an exceptional job. When I got back into the room its as if I was there my first time. The people there were so friendly and kind.

4 of 5 starsReviewed March 20, 2015
ThomasABorawski
,
Keaau, Hawaii
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53 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Japanese first
  • Any
English first
Ann Arbor, Michigan
Level Contributor
10 reviews
4 attraction reviews
5 of 5 stars Reviewed September 4, 2015 NEW

Fantastic spa and salon. I highly recommend the Hawaiian Renewal experience, which includes a salt scrub, massage, facial, manicure and pedicure. The Lomi Lomi Hawaiian massage is the best massage I've had. Each service provider was friendly and skilled. Spa has a very nice locker room, shower area, saunas and outdoor hot tub.

Was this review helpful? Yes
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2015

We got a couples massage and it was very relaxing. Both therapists worked out our knots and we left feeling awesome. The staff is really friendly and helpful as well.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed June 29, 2015 via mobile

This is the worst spa I've been to. If it were less expensive I would have given it two stars, but the little you get for the price you pay is outrageous. I came to the resort for the Kona marathon with my husband so we thought it would be nice to get a couples massage the following day. The... More 

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East Grand Forks
Level Contributor
26 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 16, 2015

My favorite part was the personal coaching by Gwen for meditation and tai chi. Wow! Amazing experience. Gwen was engaging, delightful and extremely knowledgeable in the arts. She provided me with the basics, and I found myself doing as she suggested to help ground myself. I would absolutely recommend the private two hour session to everyone! It's really too bad... More 

Was this review helpful? Yes
NYC
Level Contributor
32 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed April 16, 2015

I had a massage here in April , 2015. It was mediocre, at best. Certainly not worth $180. 1. I asked the masseuse (whose name I won't post here) not to touch one part of my body that was very sensitive. It was my only request, and she forgot and hurt me when she rubbed it. 2. My masseuse scratched... More 

Was this review helpful? Yes 1
Keaau, Hawaii
Level Contributor
19 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 20, 2015

The people that cleaned the room had done an exceptional job. When I got back into the room its as if I was there my first time. The people there were so friendly and kind.

Was this review helpful? Yes
Nashville, Tennessee
Level Contributor
260 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed March 17, 2015

Husband and I had a couples massage ($550) and used the spa facilities (steam room, whirlpool etc.) before the session. We have definitely enjoyed nicer spas (aka Mandarin in NYC) and we were kind of surprised by the lack of amenities in the dressing room after the session when we were cleaning up. Service was not terribly attentive and there... More 

Was this review helpful? Yes 2
Delmar, New York
Level Contributor
58 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 4, 2015

I had the most incredible massage at Kohala Spa. I had the 80-Minute Hot Rocks massage. My therapist Oriona (not sure about spelling) was curtious, professional, and friendly. It was like no other massage I have ever had. It was my second time receiving a hot rocks massage. Even though I thought my 1st was fantastic this was even better.... More 

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Level Contributor
53 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 9, 2015 via mobile

My wife and I did a couples massage here the first day of our trip on the Big Island. It was a therapeutic massage and was closer to a deep tissue massage than I would have liked. While I was hoping for something to help relax me it became much more of an endurance test than I cared for. My... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 28, 2014

First time myself or my mother ever went to a spa. Very pleased with my experience. Everyone was friendly and professional. The facilities were very clean and very nice. Got a fabulous facial. I felt that my manicure and pedicure were rushed, but the lady who did them was very nice and did do good job. I would stick to... More 

Was this review helpful? Yes 2

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