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Address: 425 Waikoloa Beach Drive, Hilton Waikoloa Village, Waikoloa, Island of Hawaii, HI 96738
Phone Number: (808) 886-1234
Website
Today
9:00 am - 6:00 pm
Open now
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Hours:
Sun - Sat 9:00 am - 6:00 pm
Activities: Hiking

TripAdvisor Reviewer Highlights

Read all 49 reviews
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  • 20
    Excellent
  • 15
    Very good
  • 9
    Average
  • 2
    Poor
  • 3
    Terrible
Excellent

The people that cleaned the room had done an exceptional job. When I got back into the room its as if I was there my first time. The people there were so friendly and kind.

4 of 5 starsReviewed March 20, 2015
ThomasABorawski
,
Keaau, Hawaii
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49 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Japanese first
  • Any
English first
NYC
Senior Contributor
32 reviews 32 reviews
12 attraction reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed April 16, 2015

I had a massage here in April , 2015. It was mediocre, at best. Certainly not worth $180. 1. I asked the masseuse (whose name I won't post here) not to touch one part of my body that was very sensitive. It was my only request, and she forgot and hurt me when she rubbed it. 2. My masseuse scratched... More 

Was this review helpful? Yes 1
Keaau, Hawaii
Contributor
15 reviews 15 reviews
3 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 20, 2015

The people that cleaned the room had done an exceptional job. When I got back into the room its as if I was there my first time. The people there were so friendly and kind.

Was this review helpful? Yes
Nashville, Tennessee
Top Contributor
248 reviews 248 reviews
52 attraction reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 17, 2015

Husband and I had a couples massage ($550) and used the spa facilities (steam room, whirlpool etc.) before the session. We have definitely enjoyed nicer spas (aka Mandarin in NYC) and we were kind of surprised by the lack of amenities in the dressing room after the session when we were cleaning up. Service was not terribly attentive and there... More 

Was this review helpful? Yes 1
Delmar, New York
Top Contributor
56 reviews 56 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 4, 2015

I had the most incredible massage at Kohala Spa. I had the 80-Minute Hot Rocks massage. My therapist Oriona (not sure about spelling) was curtious, professional, and friendly. It was like no other massage I have ever had. It was my second time receiving a hot rocks massage. Even though I thought my 1st was fantastic this was even better.... More 

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
5 attraction reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 9, 2015 via mobile

My wife and I did a couples massage here the first day of our trip on the Big Island. It was a therapeutic massage and was closer to a deep tissue massage than I would have liked. While I was hoping for something to help relax me it became much more of an endurance test than I cared for. My... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 28, 2014

First time myself or my mother ever went to a spa. Very pleased with my experience. Everyone was friendly and professional. The facilities were very clean and very nice. Got a fabulous facial. I felt that my manicure and pedicure were rushed, but the lady who did them was very nice and did do good job. I would stick to... More 

Was this review helpful? Yes 2
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014 credit card Amex Card Member Review

I didn't use the spa services, but did make use of the gym while I was staying at the Hilton Waikoloa Village for work. It is a great little gym with enough space for people to work out and train, without being on top of one another. The best thing was, the gym was never crowded and only had about... More 

Was this review helpful? Yes
Wilmington, North Carolina
Senior Contributor
28 reviews 28 reviews
11 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 29, 2014

The facility is absolutely amazing and inviting. Each area is same gender for privacy, unless your in the couple massage area. Upon arrival, you are taken into the dressing area, given a locker & key, a robe and a quick tour of the spa and all it has to offer. I has the Lommi Lommi Massage with Roy who has... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed September 27, 2014

We received a couples massage from Natalie and Anala at Kohala Spa and it was amazing! They were both very attentive to our requests and made it a very relaxing experience. We highly recommend Kohala Spa!

Was this review helpful? Yes
Island of Hawaii, Hawaii
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 13, 2014

My family and I enjoyed a staycation at the hotel for the fourth time this year. My husband treated me to a massage at the Kohala Spa for a late Mother's Day gift and it was delightful. The staff at the Spa are very Kamaaina friendly which made me feel at home. Some places like this in other hotels and... More 

Was this review helpful? Yes 1

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