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Address: 48-5300 Kukuihaele Rd, Neptunes Gardens/Last Chance Store, Honokaa, Island of Hawaii, HI 96727
Phone Number: +1 808-775-9518
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TripAdvisor Reviewer Highlights

Read all 59 reviews
Visitor rating
  • 20
  • 12
    Very good
  • 12
  • 11
  • 4
Not for everyone

Saw mixed reviews on this tour, but decided to go anyway. We enjoyed it, but I can see why not everyone does. There were 5 in our party and there was another family of 3 on the... read more

3 of 5 starsReviewed August 4, 2015
Janine A
Stewartsville, New Jersey
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59 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Stewartsville, New Jersey
Level Contributor
19 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 4, 2015

Saw mixed reviews on this tour, but decided to go anyway. We enjoyed it, but I can see why not everyone does. There were 5 in our party and there was another family of 3 on the tour. The tour guide, Bob, picked us up in large modified 4WD for the trip down the road into the valley. It was... More 

3 Thank Janine A
Level Contributor
102 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 26, 2015

We loved this adventure! Husband and I are in our early 60's and our kids are in their low 30s. Bob picked us up and we descended the dicey steep, rickety road very slowly. The views were breathtaking and the road was scary but Bob knew exactly what he was doing. At the bottom of the road and down the... More 

1 Thank 50PlusCalifornia
Georgetown, Texas
Level Contributor
17 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 7, 2015

My wife and I decided this would be a very good way to see the beautiful valley without having to hike, set in a van or be on horseback. This tour was on June 1st. The first clue I should have picked up on was the woman I talked to on the phone was very curt and abrasive. However, we... More 

4 Thank Charles B
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 5, 2015 via mobile

I felt as if my family was victimized. We started our trip by climbing into a hot, stuffy van. My youngest daughter noticed a blanket on her seat. When she picked it up to move it, a flea circus came out and biting bugs were swarming around us. Even after alerting the guide, the van was still infested. There were... More 

3 Thank Reviewer6679
Oxford, Connecticut
2 reviews
3 of 5 stars Reviewed April 17, 2015

We decided to do the wagon ride because I thought it would be a great way to see the valley without the unforgiving hike. I am glad we didn't hike after watching many try to climb their way back out of the valley. We confirmed our reservation the morning of our trip due to the weather and we were still... More 

Thank MViz1
Albuquerque, New Mexico
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 30, 2015

For the money charged, $125 for two people, one would expect something of much better quality and service than received. The driver was late picking us up. We were transported from the meeting location to the bottom of the valley in a van with tinted windows and no view to speak of along the way. Once at the bottom where... More 

3 Thank James T
Houston, TX
Level Contributor
29 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed January 9, 2015

Our tour of the Waipi’o Valley was on an extremely rainy day, but it didn’t dampen our experience. The driver/tour operator picked us up in front of a small store in a van that had seen better days. I must have missed this on the website and given the rain, was confused as to why the mule drawn wagon wasn’t... More 

3 Thank AngeliqueCPA
Level Contributor
71 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed December 27, 2014

We booked this tour primarily because we only wanted to do the Waipi'o Valley and not be tied to the entire day with a tour group. Pick up, at a dusty old building, was half an hour past the appointed time. The driver claimed the problem was "traffic", but a postman who was dropping off mail had already told us... More 

4 Thank pilot123Texas
Sacramento, California, United States
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 8, 2014

The pick-up stop was awful. One terrible awful toilet that didn't work and everyone wanting to use it before the trip. It is very difficult to fine the pick-up spot. Someone had to talk us to the place by phone, but then we all lost phone service. Wish there had been a few more stops for picture-taking. Even though the... More 

2 Thank hawaiivisitor2014
waipiospirit, Owner at Waipi'o Valley Wagon Tours, responded to this review

We apologize if you had a problem with the restroom. It is actually a fairly new facility made for the tour. It is checked frequently for cleanleness and operation and are sorry you had a problem with it. Also, the road in Waipio can be bumpy at places. We do make numerous stops for pictures and narrative consistent with the... More 

Oroville, California
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 3, 2014

My first time on this tour was epic so I was looking forward to visiting again. Two friends with me this time were looking forward with great anticipation based on my past experience. What a disappointment. The pick up stop was dirty and dingy. Personnel changes and a much shorter tour route felt like this attraction may be coming to... More 

2 Thank chef4370
waipiospirit, Owner at Waipi'o Valley Wagon Tours, responded to this review

We certainly apologize is you were disappointed with the tour. The tour has been operating for 25 years into the sacred valley of the kings. To preserve the valley and for respect for the people in the valley a few things have changed. The state has made the black sand beach a state conservation district which restricts commercial activity at... More 

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  • Will you pick up and drop off at my hotel?
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