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Paradise Helicopters

Address: Hilo, Island of Hawaii, HI
Phone Number: (808) 969-7392
Website
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Book ahead on Viator
VIP Tour
$685*
and up
Viator VIP: Sunset Champagne Helicopter Tour from...
79%
Ranked #18 of 66 Activities in Hilo
Type: Helicopter tours, Sightseeing Tours
Attraction details
Type: Helicopter tours, Sightseeing Tours
Hours:
Sun - Sat 7:30 am - 10:00 pm
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238 reviews from our community

Visitor rating
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    34
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Date | Rating
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English first
Brooklyn, New York
Senior Contributor
21 reviews 21 reviews
8 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 24, 2015 NEW

My boyfriend and I ventured to Hilo to take the Doors-Off Lava and Waterfall tour with Paradise Helicopters. It is safe to say that this was an exhilarating tour. Our pilot, Reese, was confident and professional. It is clear that he is very experienced flying his bird and thoroughly enjoys his work. He also did a great job at being... More 

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Rochester, New York
1 review
5 of 5 stars Reviewed January 21, 2015 NEW

We flew out of the Hilo Airport. The people were great, from front desk, to ground crew, to pilot. Saw many interesting things from a really unique perspective. Our only regret was that we were not able to fly over any of the current "hot" lava flows and did not get as close to Kilauea as we otherwise would have... More 

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Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
25 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 21, 2015 NEW

Great way to see volcano, did doors off with 3 of us, other companies would not fly unless they could fill 4th seat,. Staff friendly and helpful, especially pilot who made sure he circled both ways to ensure all seats had a good view. Our teenager rated it as the highlight of his trip. Only improvement would be advice given... More 

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Seattle, Washington, United States
1 review
5 of 5 stars Reviewed January 21, 2015 NEW

Weather was perfect, pilot was great and kept us constantly informed what we were seeing. Amazing view of Sacred Falls (I had been to the pools years ago but seeing it from the air I had know idea the falls were so tall) We followed the Stairway to Heaven from the bottom to the top flying just above the stairs....flew... More 

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 17, 2015

Imagine getting close to the beating heart of a dragon. That's exactly what it felt circumnavigating the Pu'u O'o crater with the doors off. Amazing. Incredible. Unforgettable! Great for aerial photography, too. Also got to see (from afar due to a no-fly zone) some steam/smoke from the lava flowing into Pahoa. Very professional, safety-first crew and fantastic two-way communication with... More 

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Whitby
Contributor
13 reviews 13 reviews
4 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 16, 2015

We just got off this amazing ride. Doors off! Pilot Joyce and all staff of Paradise Helicopters very courteous and knowledgeable. If your in Hilo Hawaii I would highly recommend this company. Well worth the price. Joyce very informative about the Island. We even saw whales in the bay of Hilo. Flew over the volcano and saw the fires and... More 

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Montreal, Canada
Contributor
14 reviews 14 reviews
5 attraction reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 13, 2015

There is a certain quality standard that goes along with a reservation and a cancelation by a service provider, and that usually involves not virtually holding a customer hostage until the very last minute. Doing so demonstrates a lack of customer service, a greed for profits, and a general disrespect of your customer. So here is what happened... We reserved... More 

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ParadiseHelicopters, Manager at Paradise Helicopters, responded to this review

Mahalo for taking the time to review your experience. We are deeply sorry that your day in Hilo did not include a flight with us, and moreover that you were not impressed by our customer service. We know that weather cancellations are disappointing for our guests. They are especially difficult to manage in East Hawaii. The constant trade winds present... More 

Ascot, United Kingdom
2 reviews
5 of 5 stars Reviewed January 12, 2015 via mobile

Thank you so much to everyone at Paradise for a great experience. Marcus our pilot took time describing everything we saw. He made sure he went over landmarks from both sides so we all had a chance to see everything well. He took us really cIose to the active volcano and went low enough to give us a great view.... More 

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1 review
3 of 5 stars Reviewed January 12, 2015

The helicopter service itself was great, but maybe they should have a discount during off flow days or inform us before hand. The trip overall was not worth the money as there was hardly any lava flow and all we saw was smoke.

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Coquitlam, Canada
Top Contributor
77 reviews 77 reviews
32 attraction reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 11, 2015

This was our first time up with Paradise Helicopters, and it won't be our last! We really like the fact that they specialize in smaller groups with smaller helicopters, also offering doors-off experiences which are simply awesome! That was the option that we selected. On this trip, we had the helicopter to ourselves apart from the pilot. Our focus was... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?