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C Big Island Tours

Certificate of Excellence
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Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Phone Number: +1 800-901-0468
Website
Today
7:00 am - 7:00 pm
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Hours:
Mon - Sat 7:00 am - 7:00 pm
Description: C Big Island offers exclusive land tours and Shore Excursions on the Big...
C Big Island offers exclusive land tours and Shore Excursions on the Big Island of Hawaii. Tours such as lava viewing on Kilauea volcano, Mauna Kea Summit, waterfalls in the rainforest,and Volcanoes National Park.All tours are done SUV,Eco style vehicles or 11-15 pas van. We DO NOT operate buses. We depart daily from Kona and Hilo. CRUISE SHIP CUSTOMERS - we have permits to pick you up directly from the pier and work with the cruise ships weekly. We would love to show you the Big Island....Give us a call!
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TripAdvisor Reviewer Highlights

Read all 133 reviews
Visitor rating
  • 118
    Excellent
  • 7
    Very good
  • 5
    Average
  • 0
    Poor
  • 3
    Terrible
Halema'uma'u Crater, Rainbow Falls Lookout, Mauna Loa Macadamia Nut Factory

My original excursion was cancelled and my wife and I were given the opportunity to attend the Crater excursion with Tina! I stress Tina, because she was absolutely phenomenal... read more

5 of 5 starsReviewed July 30, 2015
DFoxOU
,
Oklahoma City, Oklahoma

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133 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed July 30, 2015 NEW

My original excursion was cancelled and my wife and I were given the opportunity to attend the Crater excursion with Tina! I stress Tina, because she was absolutely phenomenal! Great information, great tour, and she was absolutely hilarious! She makes Roberts Tours look great because I will recommend her specifically when I get back to Hilo and when friends visit!... More 

Was this review helpful? Yes
Auckland, New Zealand
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2015

Our family of five from New Zealand had Edmond as our guide. We travelled from Hilo. Edmond was simply outstanding - his knowledge of the mountain, the stars, the history, and his passion for all three made it the highlight of our holiday in Hawaii. While other tours raced past, Edmond took the time to explain the mechanics of star... More 

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha Tel458, thanks so much for your review and I'm so happy to hear that the family enjoyed it as well! Hope to see you again! More 

Auckland Region, New Zealand
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 16, 2015

This was a really enjoyable tour. The guide Petty was really friendly, good fun and knowledgeable. I really think you have to see the volcano by night so this is the ideal tour. And you get to see a bit of Hilo, the Macadamia farm/factory, lava tube and other good stuff. A very slight let down was the picnic dinner... More 

Review collected in partnership with this attraction

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha Andrew, so glad to hear you enjoyed Patty and all the great sights! We discontinued our picnic dinner a while ago in order to keep our minimums low. It just became too costly. On the upside, you had a complete private tour for the 2 of you! Thanks again for your compliments! More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

My friend and I really wanted to see Mauna Kea while in Kona. All the other tour companies were full up. I saw C Big Island tours on Trip Advisor and gave them a call. They were able to accommodate us. I was thrilled! I did not want to miss Mauna Kea while in Hawaii. Edmond met us at a... More 

Was this review helpful? Yes 1
cbig, Owner at C Big Island Tours, responded to this review

Thanks Janell for the great review! Edmond is our #1 guide for Mauna Kea. He has been requested so much that now if he is booked on different tour such as volcano, we switch guides. He truly has a passion for Mauna Kea and the stars! The guy even takes classes on his own time at the university for fun.... More 

1 review
5 of 5 stars Reviewed July 6, 2015

We took a tour with Edmond and it was awesome! He truly captured the aloha spirit and he treated us like family! He was also very knowledgable about the island and its history. He took us all around the back part of the island, had many good spots and it did not feel rushed in any sort of way. Excellent... More 

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha Lauren, I'm so glad you were able to jump on the Lava forest and Falls tor last minute yesterday ! It was such a beautiful day too. Hope to have you again and thank you so much for the great review! More 

Austin, Texas
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 4, 2015

The Volcano tour felt more like a being on a tour as a house guest rather than on a professional tour. The tour guide was friendly but we lost so much time looking for food that we missed couple of stops that were on the tour. By the time we got to the volcano we rushed through the lava tubes... More 

Was this review helpful? Yes 1
cbig, Owner at C Big Island Tours, responded to this review

Aloha Chakkiben, sorry to hear you didn't have a top notch experience. Our main focus is to have our customers feel like family......not just another number. If you were at your pick up location on time then all should have gone as planned and there should not have been any stops missed. Glad the guide could add in a few... More 

Houston, Texas
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2015

We visited Mauna Kea in June. After trying all our hotel resources that were fully booked we tried trip advisor and liked the reviews that big c island tours got so we booked and were not disappointed. Edmond came to pick us up from Hilo. He was so friendly and full of great knowledge of the telescopes and nature and... More 

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha jaanausa, so glad you got to enjoy Mauna Kea before it got closed for a couple days. Thank you kindly for the great review. More 

Kelowna, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed June 30, 2015

We had a fantastic time on our tour. We got to see a lot more than usual tours. The guides were good entertainment and very informative. Highly recommend this tour company!

Review collected in partnership with this attraction

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha Sophie, so glad to hear all the kids enjoyed the Dolphin and Manta ray. Its been another fun year having you all and hope to see you again next year! More 

Bellevue, WA
1 review
5 of 5 stars Reviewed June 30, 2015

We did Mauna Kea summit tour. Our guide was Edmond. He was fantastic. We enjoyed the trip very much.

Review collected in partnership with this attraction

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

So glad to hear you enjoyed mauna kea! Thanks for the great review! More 

AZ
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 30, 2015

Since Ive wanted to go up to mauna kea for quite as few years, I was very excited to find a tour that we could book during our stay. Some were already sold out that week! When we got to the meeting point, we were very glad to be met by Edmond, who was an absolutely wonderful, knowledgeable and friendly... More 

Review collected in partnership with this attraction

Was this review helpful? Yes 1
cbig, Owner at C Big Island Tours, responded to this review

Aloha Ruth, you were such a joy to speak with on the phone. Thanks again for meeting us at the Pu Hill. Really glad you guys got to join us on the Mauna kea tour. A day after we had to cancel all tours because of the protest and all the protesters blocking the road with boulders. Hope to see... More 

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Additional Information about C Big Island Tours

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Phone Number: +1 800-901-0468
Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Hilo
Open Hours:
Monday 7:00 am - 7:00 pm
Tuesday 7:00 am - 7:00 pm
Wednesday 7:00 am - 7:00 pm
Thursday 7:00 am - 7:00 pm
Friday 7:00 am - 7:00 pm
Saturday 7:00 am - 7:00 pm

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?