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C Big Island Tours

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Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Phone Number: +1 800-901-0468
Website
Today
7:00 am - 7:00 pm
Closed now
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Hours:
Mon - Sat 7:00 am - 7:00 pm
Description: C Big Island offers exclusive land tours and Shore Excursions on the Big...
C Big Island offers exclusive land tours and Shore Excursions on the Big Island of Hawaii. Tours such as lava viewing on Kilauea volcano, Mauna Kea Summit, waterfalls in the rainforest,and Volcanoes National Park.All tours are done SUV,Eco style vehicles or 11-15 pas van. We DO NOT operate buses. We depart daily from Kona and Hilo. CRUISE SHIP CUSTOMERS - we have permits to pick you up directly from the pier and work with the cruise ships weekly. We would love to show you the Big Island....Give us a call!
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TripAdvisor Reviewer Highlights

Read all 102 reviews
Visitor rating
  • 89
    Excellent
  • 6
    Very good
  • 4
    Average
  • 0
    Poor
  • 3
    Terrible
Twilight Volcano Tour

We had a fantastic tour with Edmond! We were the only two booked so it was like our own personal tour, which we loved. Even though we had a car and could have theoretically seen... read more

5 of 5 starsReviewed April 21, 2015
Buffirish
,
Buffalo, New York
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102 Reviews from our TripAdvisor Community

Date | Rating
  • English first
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English first
Buffalo, New York
Senior Contributor
23 reviews 23 reviews
4 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 21, 2015 NEW

We had a fantastic tour with Edmond! We were the only two booked so it was like our own personal tour, which we loved. Even though we had a car and could have theoretically seen all these places on our own, having an experienced and fun guide take us was a thousand times better! We loved the easy hike to... More 

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha Buffirish, we are so glad to hear you had such a great time! I forwarded your excellent review to Edmond, which will be so excited to see. He gets so many great reviews and is so excited to hear about them when they come in. Our company is so grateful to have such great guides and customers like you!... More 

Deltona, Florida
1 review
5 of 5 stars Reviewed April 16, 2015

This was a fantastic tour! We were a small group & everyone was wonderful. Edmond was our tour guide. He went above & beyond to make sure we had an a awesome day. He definitely loves his job & takes pride in giving you the best experience possible. Beautiful waterfalls & nature scenery was such a learning experience. Edmond took... More 

Review collected in partnership with this attraction

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha Crystal, thank you so very much for the great review and Edmond will be equally excited! So glad you enjoyed everything and glad to hear we have new friends. See you again when you come back to the Big Island. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

This is the third year I have brought students to Hilo from the mainland for a science trip. Each year we discover something new during the trip. Our guides were interactive, worked well with the students (19 - fifteen year olds) and made this day wonderful. Last year, it was foggy at the top and we did not get to... More 

Review collected in partnership with this attraction

Was this review helpful? Yes 1
cbig, Owner at C Big Island Tours, responded to this review

Hey Michelle we have really enjoyed having you and the students every year. Thank you so very much for the review! Thanks for your insight on the museum. I think what you said is a great idea and I'm going to try and contact whoever is in charge and tell them your thoughts. See you and the kids next year!!! More 

Atlanta, Georgia, United States
2 reviews
5 of 5 stars Reviewed April 3, 2015

Great tour of Volcano Parks, and several additional sites were added in. Edmond was awesome, very courteous, knowledgable, and made the trip very enjoyable. Wil request on our next trip. C Big Island tours were very easy to work with and we used for 2 of our excursions.

Review collected in partnership with this attraction

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cbig, Owner at C Big Island Tours, responded to this review

Aloha Tony and family thank you for a wonderful review! Glad to hear you had a great day at the volcanoes! We hope to see you again More 

1 review
5 of 5 stars Reviewed March 31, 2015

My husband and I were the only two people for the tour on this particular day, but that made no difference to the level of service we received - it felt like a very personal and special tour. We were picked up in a big comfortable vehicle, and were greeted very warmly by our guide, Edmond, who is a very... More 

Review collected in partnership with this attraction

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cbig, Owner at C Big Island Tours, responded to this review

Aloha Michele, thank you greatly for your review. So glad to hear you enjoyed the summit of mauna kea ..........our guide Edmond is quite the kick! He even has me laughing half the time and is such a great team player. Thanks again, hope to see you on the Big Island again! More 

Nelson
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 31, 2015

Day was cloudy and rainy but guide was pleasant and knowledgeable. Not what we expected but OK. Unfortunate mix-up with guide's head office resulted in much delay and missed opportunities for the tour. Weather was certainly a factor but also the guide had to try hard to overcome a lack of planning ahead. Not good value for $.

Review collected in partnership with this attraction

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha Janet, Im glad to hear you enjoyed our guide and thanks for your review. Im sorry the weather was not in great order which does change things just a bit, but we cannot change the weather. This tour was done fully with no missed opportunities, however there was another group that canceled last minute but the driver still had... More 

Schenectady, New York
Reviewer
5 reviews 5 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

This is by far the most user friendly tour companies you will ever find and we were extremely fortunate to have Edmond as our guide. This gentlemen is a true professional and from the time you meet him you realize that you've hit the jackpot. Edmond was better than having google at your fingertips and his attention to detail was... More 

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Hey there rick and family, thanks soooooo much for your compliments! So glad you could join us on the Volcanoes National Park tour and the Kauai flight. Come see us again! : ) More 

American Canyon, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015 via mobile

These 2 tours were amazing and will forever remain in our memories. My son still talks about the experience. I enjoyed speaking to Oleathia at C Big Island tours. She gave us an itinerary for our road trip. We followed to the T and it was awesome! Thank you C Big Island for the great customer service!

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Hey there Patrick! Im so glad I could help you and your son enjoy the Big Island. The Lava Plane and Manta Ray are two of my personal favorites that I have done many many times. Thanks so much for the great compliments, its greatly appreciated. :) More 

Hastings, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 1, 2015

We booked this of Mauna Kea summit last minute and all the well known tours were fully booked. We were unlucky with the weather so didnt get a sunset or much stargazing but that would have been the same with any operator. Our guide Edmond was really friendly and the vehicle and journey was very comfortable. He was nice and... More 

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha, it is unfortunate that the tour did not meet your expectations. Not sure what you mean by well known tours, all companies travel the same roads and operations. So glad to hear you were comfortable in our vehicle and enjoyed your guide, Edmond. Edmond was in fact a guide for another company in which you call specialist but has... More 

Ukiah, California
1 review
5 of 5 stars Reviewed March 1, 2015

Our piglet was very knowledgable and gave us very interesting information about the big island. It was a great tour.

Review collected in partnership with this attraction

Was this review helpful? Yes
cbig, Owner at C Big Island Tours, responded to this review

Aloha and thanks for the review. I think you mean *Pilot :) you gave me a good laugh for the day Thanks again More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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