We had one full day on the Hilo side of the island to begin our vacation, booked a bike tour more than one month in advance, with the understanding that a minimum number of participants were required. The company confirmed 48 hours in advance that we were good to go, only to call again the day before - while we...
More
The reviewer placed their reservation online with the knowledge that their desired tour date had not been confirmed as the minimum 6 participant requirement had not been met. All Bike Volcano reservations are 100% refundable if cancellations are received prior to the 48 hour period of their tour date. If we receive a cancellation that effects the tour minimum we...
More