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The Umauma Experience

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Address: 31-313 Old Mamalahoa Hwy., Hakalau, Island of Hawaii, HI 96710
Phone Number: +1 808-930-9477
Website
Sunday
Closed
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Hours:
Mon - Sat 8:00 am - 5:00 pm
Recommended length of visit: 1-2 hours
Description: The Umauma Experience is home of the only viewing area for The Famous...
The Umauma Experience is home of the only viewing area for The Famous Triple-Tier Water Falls. We have a 9-Line zip line adventure, tropical garden, river walk, swim and kayak experience. It's an experience of a lifetime! We have over a dozen waterfalls on our zip line adventure and beautiful ocean, mountain and river views. Come and see the natural beauty of the Big Island.
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TripAdvisor Reviewer Highlights

Read all 494 reviews
Visitor rating
  • 429
    Excellent
  • 49
    Very good
  • 8
    Average
  • 4
    Poor
  • 4
    Terrible
Best thing we did in Hawaii!

I'm not a big fan of heights so I booked this more for my wife and kids (12 and 16) than me but it was great! Did the 9 zip tour. Our team of guides (wish I could remember their... read more

5 of 5 starsReviewed July 30, 2015
tubeye
,
Bucks County, PA
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494 Reviews from our TripAdvisor Community

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English first
Bucks County, PA
Level Contributor
18 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 30, 2015 NEW

I'm not a big fan of heights so I booked this more for my wife and kids (12 and 16) than me but it was great! Did the 9 zip tour. Our team of guides (wish I could remember their names) kept things fun and loose and got everyone involved. Very obvious they liked what they do. The dual lines... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 30, 2015 NEW

The experience was truly amazing. The guides were friendly, patient, kind and did everything to make the experience fun and safe. I am a little leary of heights and was nervous at the beginning, they were reassuring and after a little encouragement from them I was fine. I ended up feeling so glad that I went and would recommend that... More 

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Little Rock, AR
Level Contributor
88 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW via mobile

This was my first time zip lining ever. I have a mild fear of heights meaning I really don't like jumping off the high dive. However after my first zip, I felt very comfortable and safe with all of the safety precautions. The scenery was amazing. Zip lining over waterfalls and a tropical rain forest - It can't get much... More 

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Level Contributor
3 reviews
3 attraction reviews
5 of 5 stars Reviewed July 29, 2015 NEW

My wife and I were celebrating our 20th anniversary with a trip to the Big Island. We decided to do a zip line and after much research decided to go with the Umauma. No regrets at all. The guides were friendly and funny. The scenery was amazing. This was a highlight of our trip.

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Arlington, Virginia
1 review
5 of 5 stars Reviewed July 27, 2015 NEW

Our family of four - mom, dad, boy (10) and girl (8) had an amazing time at The Umauma Experience. We signed up for the Zip and Dip but were only able to make the Zip (9 lines) because of the rushing waters of the "dipping" river from a heavy overnight and morning rain (we were reimbursed for the Dip... More 

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Alexandria, Virginia
1 review
5 of 5 stars Reviewed July 27, 2015 NEW

We ran late getting to Umauma. The staff kept in touch with us by phone and offered to delay the tour until we arrived. We got there feeling hurried and stressed but the staff made us feel relaxed and comfortable. They all were super friendly and kind. The property was clean and well kept. Safety precautions were reinforced several times.... More 

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Keller, Texas
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 26, 2015 NEW

My 12 year old son's favorite activity on our vacation was zip lining. My son, daughter and husband enjoyed zip lining through the waterfalls and rain forest. They have dual line zip lines which my gang felt were great for families. The botanical garden area is not much to look at, so I would only come to this park to... More 

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Level Contributor
6 reviews
5 attraction reviews
5 of 5 stars Reviewed July 24, 2015

For our first time ever at a zip line experience, it was amazing! Our guides were Adam, Matt and Oolie and they made the experience that much better. Highly recommend it! If you can, request this zip line team of instructors. We will definitely be back for another go at this amazing course over waterfalls and farmland. Note to self,... More 

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Los Altos, California
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2015

Went for the ziplining (which was great) but also did their recent 'Dip' program. We had even more fun 'dipping' than zipping! We did the 10 am zipline tour, then 12-2 for the dipping which included lunch (basic sandwiches and fruit). They took us to a nice covered hut type building by one of the large waterfall pools. After quickly... More 

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El Segundo, California
2 reviews
5 of 5 stars Reviewed July 22, 2015

I spent a week on the Big Island with a friend and decided to try the Umauma Experience after speaking with the hotel concierge. This is my far one of the most fun things I've ever tried. The views are insane!

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Additional Information about The Umauma Experience

Address: 31-313 Old Mamalahoa Hwy., Hakalau, Island of Hawaii, HI 96710
Phone Number: +1 808-930-9477
Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Hakalau
Open Hours:
Monday 8:00 am - 5:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 5:00 pm
Saturday 8:00 am - 5:00 pm

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Umauma Experience and other visitors
3 questions
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Fountain Hills, Arizona
1 month ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?