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The Umauma Experience

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Address: 31-313 Old Mamalahoa Hwy., Hakalau, Island of Hawaii, HI 96710
Phone Number: +1 808-930-9477
Website
Today
8:00 am - 3:00 pm
Closed now
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Hours:
Sun - Sat 8:00 am - 3:00 pm
Description: The Umauma Experience is home of the only viewing area for The Famous...
The Umauma Experience is home of the only viewing area for The Famous Triple-Tier Water Falls. We have a 9-Line zip line adventure, tropical garden, river walk, swim and kayak experience. It's an experience of a lifetime! We have over a dozen waterfalls on our zip line adventure and beautiful ocean, mountain and river views. Come and see the natural beauty of the Big Island.
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TripAdvisor Reviewer Highlights

Read all 439 reviews
Visitor rating
  • 378
    Excellent
  • 46
    Very good
  • 8
    Average
  • 4
    Poor
  • 3
    Terrible
Best zipline on the island

This is an awesome zipline facility. We had an awesome time on all the lines. The double lines are great if you are with a group. And the length of these lines, WOW! I do... read more

5 of 5 starsReviewed May 27, 2015
Chris_and_Jenny_09
,
Grand Rapids, MI
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439 Reviews from our TripAdvisor Community

Date | Rating
  • English first
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English first
Grand Rapids, MI
Senior Contributor
28 reviews 28 reviews
9 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 27, 2015 NEW

This is an awesome zipline facility. We had an awesome time on all the lines. The double lines are great if you are with a group. And the length of these lines, WOW! I do not remember what guides we had, but they did an outstanding job. They worked VERY hard to make sure everyone was having a great time,... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 27, 2015 NEW

5 star day and a great adventure!! The guides were wonderful, the views were awesome and the day was the best!!! If you have the opportunity for this experience .. Take It!!!😃😜

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed May 13, 2015

We had never zip lined before and even though my wife and teenagers were apprehensive, by the end of the day, we were all going down upside down. Excellent staff, courteous and attentive. Highly recommended!

Was this review helpful? Yes
John M, General Manager at The Umauma Experience, responded to this review

Aloha Mark J, Thank you for your 5-dot review and the compliments. Glad you had a great time at Umauma. Mahalo, John More 

Contributor
17 reviews 17 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 12, 2015

9 lines, fast and fun! Went over the gorge and falls, was amazing. Definatly flip upside down...crazy! Our theee guides were GREAT, super friendly and helpful! Water was running too high for swimming in the falls today. :( Because it rained on us the WHOLE time...didn't matter one bit! Totally worth the drive from Kona.

Was this review helpful? Yes 1
John M, General Manager at The Umauma Experience, responded to this review

Hey Debra S, Sorry about the rain, but you beat it with a great attitude! Glad you had a great time. And thanks for the great review. Aloha, John More 

bedford, ma
Senior Contributor
38 reviews 38 reviews
24 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 9, 2015

This is the second time we've done this zipline course, and it remains one of our favorites. Best features are the beautiful scenery and the ability to flip upside down and zip along headfirst. The guides were all friendly and professional. We always felt safe. Definitely a fun afternoon.

Was this review helpful? Yes 1
John M, General Manager at The Umauma Experience, responded to this review

Hi camp_boo, Thanks for the great review and for your return visit. It's nice to know we made such an impression on you the first trip out, that you returned for a second time. That means a lot. Thank you, John More 

Maui
Top Contributor
115 reviews 115 reviews
35 attraction reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 29, 2015

Umauma zip line is truly an experience. Get there early or stay after and take in the walk through their botanical park. Not big, but the views are great. Fir me, this zip line has fantastic views over falls and river that I totally enjoyed. It's not how fast I could zip, it was how much I could see! Be... More 

Was this review helpful? Yes 3
John M, General Manager at The Umauma Experience, responded to this review

Hey Greg L, Thanks for hopping over to the neighbor island for a get-away. Glad you could visit us. Glad you had a great time. Thank you for choosing Umauma. Aloha, John More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 28, 2015

We booked our tour while still at home before our trip. First time with this company on the Big Island. Though I cant remember the names of the guys on the staff that went out with us, they were AWESOME! Professional,courteous, followed safety protocol, but wonderful to be having fun ! LOVE zipping upside down!!!!! Amazing views, Highly recommend!

Was this review helpful? Yes 4
John M, General Manager at The Umauma Experience, responded to this review

Hi Kelly R, Thanks for the compliments for our guides. They really are great guys that care about their work and the guests they serve. Glad you had a great time. Aloha, John More 

Chicago, Illinois
Top Contributor
476 reviews 476 reviews
168 attraction reviews
179 helpful votes 179 helpful votes
5 of 5 stars Reviewed April 27, 2015

This is the place to zipline on the Big Island of Hawaii. The views are spectacular and one of the ziplines is actually a half of a mile long over the river with some falls in the background. My kids were in heaven the whold time.

Was this review helpful? Yes 2
John M, General Manager at The Umauma Experience, responded to this review

Hi lanzmo, Glad you had a great time. Thank you for choosing us. Mahalo, John More 

Allen, Texas
Contributor
12 reviews 12 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 26, 2015

9 great zips across some of the best views and scenery on the big island. Our guides Roland and Lee were great. They made sure we had fun and were safe. We have done a number of zips across the USA and this is one you don't want to miss if you have the opportunity. On top of the zips,... More 

Was this review helpful? Yes 1
John M, General Manager at The Umauma Experience, responded to this review

Hi BigEdMachine, Thank you for calling us the "Best zipline on the Big Island". That means a lot to us. Glad you had a great time. Thank you for the great review. Mahalo, John More 

Sandy Hook, Connecticut
Contributor
20 reviews 20 reviews
4 attraction reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 22, 2015

We love to zipline, and have done it several times in many states. This is our third time in the Hawaiian islands, but our first time here at Umauma. Although we were a large group (24), everything moved right along without much of a wait time. There are 9 zips on this adventure, and most of them allow 2 people... More 

Was this review helpful? Yes 3
John M, General Manager at The Umauma Experience, responded to this review

Hey AOV88, Thanks for the great review. Our guides work hard to make sure everything goes "smooth"ly, thank you for noticing. Mahalo, John More 

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