We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Martinsburg Mall

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 800 Foxcroft Ave, Martinsburg, WV 25401
Phone Number: 304-264-0017
Improve this listing

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 0
  • 1
    Very good
  • 8
  • 9
  • 7

The mall is really, really sad. We were spending the night in Martinsburg and stopped at the mall to get a reloadable gift card. There was only a handful of stores and it was past... read more

2 of 5 starsReviewed August 1, 2015
Kyle F
Maple Shade, New Jersey

Similar Things to Do in Martinsburg

Add Photo Write a Review

25 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Maple Shade, New Jersey
Level Contributor
596 reviews
186 attraction reviews
common_n_attraction_reviews_1bd8 184 helpful votes
2 of 5 stars Reviewed August 1, 2015

The mall is really, really sad. We were spending the night in Martinsburg and stopped at the mall to get a reloadable gift card. There was only a handful of stores and it was past 11:00 AM and a handful of them weren't even open. The food places had people standing around looking so sad as if they questioned why... More 

Thank Kyle F
Schuylkill Haven, Pennsylvania
Level Contributor
16 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 9, 2015

There was more empty space than there were stores . The indoor mini golf was interesting though . Nothing special here .

Thank wilburdogdog
1 review
1 of 5 stars Reviewed May 24, 2015 via mobile

I worked in this mall seven years as a store manager, seen 30+ stores come and go. owners have not done anything to improve this mall. each week the traffic thins more. I was fired from my job because sales were down. how can any o.d think there business is going to be successful in a mall like this.

Thank paynehott
Martinsburg, West Virginia
Level Contributor
57 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed April 11, 2015 via mobile

Every month I am amazed that the mall remains open. There are very few stores left in this particular mall. On most days the place is empty. The anchor stores consist of JcPenney and Bon-Ton. Most people drive to Winchester or Hagerstown to shop.

2 Thank VA2TN
Martinsburg, West Virginia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 11, 2014

The sales staff is spread quite thin and the selections are very small. There was no one in sight when i needed assistance. After searching for a sales person, I had to remember where I was when I needed the I help. Once I explained and asked my question, the sales rep. just said "no, this is all we have",... More 

1 Thank Kristal C
Level Contributor
90 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed June 20, 2014

I hate to jump on the bandwagon, and give this mall a poor rating, but it is what it is. There are still some great stores here. We love the selection at BonTon (although the prices are steep), the younger crowd love the Claire's, Deb, Rue 21, and the As Seen On TV toys and more store. The import dollar... More 

1 Thank Lauren T
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 17, 2014

Most of the stores are closed, or mediocre. They do have JC Penny, Bonton, and a few barber shops. For real shopping go to Hagerstown or Winchester.

Thank Divacrew1
Bunker Hill, West Virginia
Level Contributor
67 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed February 14, 2014

The mall is very quiet with shops keep going out of business. There aren't many numerous shop and I don't really go there unless I need to go shopping at Bonton or attend those events inside the mall. There is also JCPenny but it's very small. In my opinion, it's worth driving to Hagerstown or Winchester for shopping. I wish... More 

Thank ModWilliams
west virginia
Level Contributor
54 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed December 9, 2013

The only thing I ever go to that mall for, which is rare, is Claire's or JCPenney. But only if I really need something because it's convenient for me. And I normally can find what I am looking for at these two stores. This is a dead mall. It used to be busier, but you can even go on a... More 

Thank Ashley C
Level Contributor
206 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 132 helpful votes
2 of 5 stars Reviewed November 26, 2013

Unfortunately, not many stores are left in the mall. You are better off driving to the many stores within 0.5-1 mile of the mall.

Thank Luvtravels33

Travelers who viewed Martinsburg Mall also viewed


Been to Martinsburg Mall? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Martinsburg Mall staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?