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Address: 10123 Airport Way, Snohomish, WA 98296
Phone Number: (360) 568-3025
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9:00 am - 5:00 pm
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Hours:
Sun - Sat 9:00 am - 5:00 pm

TripAdvisor Reviewer Highlights

Read all 18 reviews
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  • 14
    Excellent
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Friendly office staff, confident pilot, awesome flight

The balloon ride went very smooth. The landing was perfect (gentle and basket upright). Our pilot, Jay,was confident and entertaining. The champagne toast afterwards was... read more

5 of 5 starsReviewed September 28, 2015
john31coco
,
Federal Way, Washington
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18 Reviews from our TripAdvisor Community

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Traveler type
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Federal Way, Washington
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 28, 2015

The balloon ride went very smooth. The landing was perfect (gentle and basket upright). Our pilot, Jay,was confident and entertaining. The champagne toast afterwards was wonderful. The pilot stuck around and answered questions. Thank you, Airial, for making our 40th wedding anniversary be a special memory of our first hot air balloon ride. I do need to say, though, there... More 

Helpful?
Thank john31coco
Level Contributor
48 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 7, 2015

My fiance surprised me with a sunset balloon trip and it was a wonderful surprise. The passengers help set up the balloon and watching/participating in the process was informational and really cool. The trip itself was amazing, we had fantastic views of Mt. Rainier, rivers, towns, forests (our pilot grazed treetops, another balloon pilot went down further to dip in... More 

Helpful?
1 Thank sillverskyy
Snohomish, Washington
1 review
5 of 5 stars Reviewed March 22, 2015

First year going to Winthrop's Hot Air Balloon Festival and it was amazing. The hospitality and professionalism of Airial Balloon Company's pilot and crew is worth it. The hands on experience you get makes you feel like part of the crew/family. I cant wait until next year, already made reservations.

Helpful?
Thank Benita G
Seattle, Washington
Level Contributor
47 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed October 29, 2014

The Airial Balloon Company responded to my review of a balloon ride, and their response was full of made up stories. It was as I originally reported, folks. So, let the truth be known. They just can't bring themselves to apologize. Sad.

Helpful?
2 Thank Lori D
Snohomish, Washington
2 reviews
5 of 5 stars Reviewed September 14, 2014

I purchased a flight up in a balloon for my Husband, He went up this past Friday Sept.12. He said it was the most fun, He even thought I wouldnt be scared, It was so quiet and serene The beautiful views of Snohomish River and the surrounding area. Definatly I think I will have to take a balloon ride some... More 

Helpful?
Thank brendaobrie64
AirialBalloonCompany, General Manager at Airial Balloon Company, responded to this review

Thanks so much! We loved having your husband on board and it was certainly nice to see you again. We'll be looking for your rooftop Santa balloon in December! More 

Bothell, Washington, United States
1 review
5 of 5 stars Reviewed September 2, 2014

I gave a morning trip to my husband for Valentine's Day. He was so thrilled to get to help fill and launch the balloon. Our pilot was a wealth of info and made the flight so much fun. And the breakfast was amazing. We still proudly wear our sweatshirts and tell everybody about how much fun balloon rides are. Everybody... More 

Helpful?
Thank Niki G
Renton, Washington
1 review
5 of 5 stars Reviewed August 18, 2014

We went on a morning flight. It was gorgeous as there were a few whispy clouds below us. The views of the Snohomish Valley were really great! The employees at the balloon company make everyone feel welcome upon arrival and throughout the whole flight experience. After our ride we returned to the balloon company's gazebo where we were served a... More 

Helpful?
Thank Billie P
Level Contributor
33 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed August 16, 2014

Beware - I would use another company who is customer centered not company centered. My wonderful employees purchased a gift certificate for me +1 to go on a Sunset Balloon flight for my birthday last year - so I thought I would use it this year for my birthday. I booked the flight approximately the week prior. I called and... More 

Helpful?
4 Thank Dr. 3DDC
AirialBalloonCompany, General Manager at Airial Balloon Company, responded to this review

The cancellation policy is clearly stated on the brochure that was included with your gift certificate. It is also stated on your flight confirmation and instructions that you received when you scheduled your flight. More 

Hoodsport, Washington
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Wonderful pilot "Tom" took my friend and I and 6 others on an amazing Balloon ride, and what a Great Company to work with. The sunset was amazing on this day! Highly recommend this to everyone who seeks a little adventure in their lives!

Helpful?
2 Thank GmaSheri2014
Snohomish, Washington, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 30, 2014

I took my fiance for a surprise birthday gift. We lucked out on our first try - the weather was perfect for our flight that night since a number of things ( wind, rain, etc ) has to be just right to fly. The employees were extremely informative and professional. We went on the sunset trip and the view was... More 

Helpful?
2 Thank Leslie P
AirialBalloonCompany, General Manager at Airial Balloon Company, responded to this review

Thank you so much! We're glad you enjoyed your flight and hope you'll come back to see us again. More 

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