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Airial Balloon Company

10123 Airport Way, Snohomish, WA 98296
(360) 568-3025
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Ranked #5 of 16 attractions in Snohomish
Type: Other
15 visitor photos
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9 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Snohomish, Washington, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2014

I took my fiance for a surprise birthday gift. We lucked out on our first try - the weather was perfect for our flight that night since a number of things ( wind, rain, etc ) has to be just right to fly. The employees were extremely informative and professional. We went on the sunset trip and the view was... More

Was this review helpful? Yes 3
AirialBalloonCompany, General Manager at Airial Balloon Company, responded to this review

Thank you so much! We're glad you enjoyed your flight and hope you'll come back to see us again. More

Washington, United States
Top Contributor
90 reviews 90 reviews
44 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 28, 2013

This ride was to celebrate my birthday. Incredible gift. We were encouraged to help get the balloon ready for the flight and to assist with the take down which simply added so much to the experience. Our pilot was very experienced, great attention to detail, and so informative about the surrounding area plus the history of ballooning. The chase crew... More

Was this review helpful? Yes 2
Mill Creek, Washington
Contributor
16 reviews 16 reviews
5 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2013

We took a sunset flight on Friday evening, 7/12/13. Our pilot was Tom. I was a little nervous, but once he told us how much flying experience he has, my mind was set at ease. The evening was completely calm and gorgeous. We aired up and then ended up going only about 3 miles from the airport (lauch site). The... More

Was this review helpful? Yes 3
AirialBalloonCompany, General Manager at Airial Balloon Company, responded to this review

Thank you so much! We're glad you enjoyed your flight and appreciate your comments! More

Reviewer
4 reviews 4 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2013

Hubby took me for my birthday. It was on my bucket list and well worth doing. Airial Balloon Company was awesome. The pilot had a great sense of humor. We took the balloon ride out of Winthrop during the balloon festival. It was soooo cool seeing the other balloons in the air. They offered food before the flight and Champaign... More

Was this review helpful? Yes 3
AirialBalloonCompany, General Manager at Airial Balloon Company, responded to this review

Thanks, Kathy! We enjoyed having you onboard and hope you'll be able to join us again! More

Maple Valley, Washington
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2012

My boyfriend surprised me with a fantastical float in a hot air balloon with Airial Balloon Company for my birthday. It was definitely a positive experience I will never forget! Pilot Shannan and her hardworking crew member Anthony were personable, fun, and all about making our sunset ride in our balloon "Chewie" the best we could ever ask for. After... More

Was this review helpful? Yes 3
AirialBalloonCompany, Pilot at Airial Balloon Company, responded to this review

Thanks, Andi! I loved having you and Andy on board and hope to fly with you again! Shannan More

Snohomish, Washington
Contributor
17 reviews 17 reviews
3 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 1, 2012

Shannon was our pilot, she was AMAZING! It was gorgeous out! It was my husband and I with our pilot. She was very informative and we had and awesome landing. We were on standby, but they called us the morning of and got us in that evening. The dinner was great for the sunset flight. We had a blast!

Was this review helpful? Yes 6
AirialBalloonCompany, General Manager at Airial Balloon Company, responded to this review

Thank you so much! We're glad that you enjoyed your time with us and hope you can join us again! Shannan (your pilot) More

Seattle, Washington
Senior Contributor
21 reviews 21 reviews
10 attraction reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 16, 2012

After our balloon ride with Airial Balloon Company in Snohomish, we had what appeared to be a dangerous landing, in a narrow strip of cow pasture, surrounded by an electric fence, with the river on one side, and a sod field on the other. Our pick up driver could not reach us, so after an hour of pondering, the Captain... More

Was this review helpful? Yes 6
AirialBalloonCompany, General Manager at Airial Balloon Company, responded to this review

As an employee on duty on the day you flew, I’m offering what I witnessed before, during, and after your flight. First of all, it seems that you’d been whale watching earlier in the day and I remember that you tried to cancel your flight within a few hours of flight time, a clear violation of the posted 48 hour... More

Seattle, Washington
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2011

I had an amazing time on my hot air balloon ride with Airial Balloon Company. I went with two people for a friend's birthday and we all loved it! The staff was very kind and polite, both when booking our flight and on flight day. The pilots and crew were very skilled and informative, they made the ride very fun... More

Was this review helpful? Yes 3
Seattle, Washington
Top Contributor
212 reviews 212 reviews
131 attraction reviews
197 helpful votes 197 helpful votes
3 of 5 stars Reviewed January 8, 2011

Short Review: Hot Air Balloon rides are fun but make sure to use a different company. The frustration in dealing with this company and horrible customer service will ruin the entire experience. Long Review: The first call to setup a time for a flight was fine, although there was a bit of pressure to schedule a flight date even though... More

Was this review helpful? Yes 10
AirialBalloonCompany, General Manager at Airial Balloon Company, responded to this review

We’re happy to hear that you ultimately enjoyed your flight, but please accept our sincere apology for your customer service concerns. We realize that, of the people who do fly in a hot air balloon, most do it only once, and we truly want it to be a pleasurable experience for them from their first call in to the time... More

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