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Serenity Nail and Spa Studio

Address: 1781 Jamestown Rd., Williamsburg, VA 23185
Phone Number: 757-220-8510
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16 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
2 reviews
3 of 5 stars Reviewed February 15, 2015 via mobile

Didn't give me that pamper feeling as pass experiences at day spas. It was more like an nail salon with rooms for facials and massages. Was not impress with the service nor the ambiance.The room I was in for a massage was bright and water stains on ceiling tiles and the area rug was filthy dirty. I was provided a... More 

Was this review helpful? Yes
Newport News, Virginia
1 review
5 of 5 stars Reviewed May 24, 2014

My daughter just finished getting her legs waxed. She is a Type I Diabetic so she has to be very careful about where she goes because of possible infections due to unclean environments. She said the environment was very clean and after watching the sterilization process for mani/pedicure utensils, she wants to do back for a pedicure. She is very... More 

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Perkasie, Pennsylvania
16 reviews 16 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2014

I was visiting the area with family and us girls went for a massage at the Serenity Spa. We selected them off the internet by their website and that they were able to accommodate all of us at once. One of the other women and myself both had extensive shoulder pain. We saw Joe and he was wonderful. She loved... More 

Was this review helpful? Yes
Gloucester, Virginia
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 10, 2014

My sister who lives in Houston Tx has bought gift certificates on line for my sister, my husband and myself for Christmas and Birthdays from this Spa. My sister and me used one of our certificates at the beginning of 2013, we both are shy this is why we get them together so we don't have to go alone. That... More 

Was this review helpful? Yes 2
Williamsburg, Virginia, United States
13 reviews 13 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 16, 2013

I have been to 9 spas and countless nail salons. Serenity was the worst ever! The facial I received was little more than a moisturizing treatment. The spa pedicure was disastrous. One of my cuticles was cut and it bled for quite a while. The tools were just lying on a table (vs. sealed or clearly removed from a sterilizer).... More 

Was this review helpful? Yes 4
Williamsburg, Virginia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 26, 2013

Came here for a hot stone massage. This isn't what you think of when you go to a "spa." No dimmed lighting when you walk in. No little snacks (unless you count those white and red peppermints). Just some water and tea. I've been to five or six other spas in various east coast cities. This is definitely the least... More 

Was this review helpful? Yes 3
Belleplain, NJ
Top Contributor
104 reviews 104 reviews
26 attraction reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed November 10, 2012

I found Serenity Spa after perusing the web.What attracted me was the price of the Swedish massage but also that they gave a 10% discount for your birthday. Joe was my masseuse and the the most relaxing hour. They have pedi & mani chairs, Clean, great attentive staff!

Was this review helpful? Yes 1
Williamsburg, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 18, 2012

I had the best pedicure ever at this Spa! I wish I could remember the name of the person who gave me the treatment. I was introduced to the place via Groupon and will definitely book another pedicure there.

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Greensburg, Indiana, United States
Senior Contributor
28 reviews 28 reviews
10 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 11, 2012

Lots of walking on our vacation led us to this spa for a elaxing massage. I got a Swedish and my wife (26 weeks pregnant) got the prenatal massage. We were both very pleased.

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Williamsburg, Virginia
Senior Contributor
32 reviews 32 reviews
12 attraction reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed June 8, 2012

Wife went for a spa day with friends for her birthday. Serenity messed up the reservation and the manager was unpleasant and rude when trying to resolve the situation. Services were satisfactory, but overall experience was negative.

Was this review helpful? Yes 3

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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