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Kangaroo Island Gateway Visitor Information Centre - Penneshaw

Howard Drive, Penneshaw, Kangaroo Island, South Australia 5222, Australia
08 8553 1185
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Ranked #4 of 8 Attractions in Penneshaw
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Type: Tourist/ Visitor Centers
Owner description: Whether you're travelling for a holiday or business - here at the Kangaroo Island Visitor Information Centre we can assist you with: *Accommodation... more » Owner description: Whether you're travelling for a holiday or business - here at the Kangaroo Island Visitor Information Centre we can assist you with: *Accommodation Bookings *Attraction Bookings *Transport Bookings *Travel Itinerary Advice *General Information Plus much more including Souvenirs, Local Produce & Gifts. Our Hours: Monday to Friday - 9am to 5pm. Saturday, Sunday & Public Holidays - 10am to 4pm. Closed - Christmas Day. Kangaroo Island... You'll need longer than you think! « less
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42 reviews from our community

Visitor rating
    21
    14
    4
    3
    0
Date | Rating
  • English first
  • Italian first
  • Any
English first
Capistrano Beach, CA
Senior Contributor
41 reviews 41 reviews
17 attraction reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 21, 2014

Stopped in before we headed out to Cape Willoughby and when I told the lady where we were going and asked if we needed anything, she didn't bother to mention that the road was completely dug up and part of it under water.

Was this review helpful? Yes
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear HappyTrails62, Thank you for taking the time to not only give feedback for other travellers but to us at our Centre. Firstly please let me extend our apologies as this was an inconvenience to yourself and explain that we are not always advised of what condition the roads on Kangaroo Island are in. The last we were told regarding... More

Bathurst
Top Contributor
62 reviews 62 reviews
20 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 19, 2014

We were given great assistance prior to visiting KI. Staff assisted with local tourist information, guides and maps.

Was this review helpful? Yes
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear Angela S, Thank you for taking the time to not only give feedback for other travellers but to us at our Centre. We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :) More

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
16 attraction reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 12, 2014

Best place to get all your local info.friendly and helpful staff with maps and brochures for free. When our ferry was cancelled due to gale force winds the lady there was very patient ringing many places to find us a place to stay.

Was this review helpful? Yes
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear shazaroni, Thank you for taking the time to not only give feedback for other travellers but to us at our Centre. We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :) we'll try to keep the gale force winds down next time for you! More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 17, 2014

Didn't actually go but no way to discuss KI generally. KI is wonderful all over. So much to do and see or just relax. Avoid driving too fast or after dusk or at night. Take care where brush close to road as Roos and little creatures frequent Too many animals killed but it's probably the locals as well cos they... More

Was this review helpful? Yes
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear Bernadette C, Thank you for taking the time to not only give feedback to us but other travellers. We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :) More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 9, 2014

When we arrived off the ferry our first port of call was the visitors centre... along with everyone else from the ferry. It seemed crazy, then, for the Visitor Centre to only have one staff member on, resulting in long queues of people all with numerous questions about their upcoming holiday.

Was this review helpful? Yes
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear Alaine B, Thank you for taking the time to not only give feedback for other travellers but to us at our Centre. We apologise if the centre 'seemed crazy' whilst you were in here. We have been trained to deal with larger volumes of customers (especially in the busy season) with only one staff member - but obviously more... More

Brisbane, Australia
Top Contributor
150 reviews 150 reviews
92 attraction reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed April 13, 2014

Me and a friend walked to this place to get information on what to do on Kangaroo Island, the staff was helpful and explained to us what was and wasn't open, as well as the nearest convenience stores and ATM machines for withdrawing money. It does what it's designed to do.

Was this review helpful? Yes
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear toannguyenaustralia, Thank you for taking the time to not only give feedback for other travellers but to us at our Centre. We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :) More

Brisbane, Australia
Contributor
15 reviews 15 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2014

Had a problem with some accomodation, and they listened to my complaint, took it very seriously, cared about it and dealt with it. I got a very positive result and they care about the island so much

Was this review helpful? Yes
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear Julee H, Thank you for taking the time to not only give feedback for other travellers but to us at our Centre. We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :) More

Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2014

We stayed 2 days in Kanagroo Island and enjoyed every moment. Key Attractions are: 1. Penneshaw ( Beautiful beaches ) 2. Seal Bay 3. The Cave 4. Sand Scating 5. Remarkable rock ( Must see ) 6. Admiral Arch 7. Penguine centre....

Was this review helpful? Yes 2
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear Farukh R, Thank you for taking the time to not only give feedback for other travellers but to us at our Centre. We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :) More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 attraction reviews
4 of 5 stars Reviewed February 11, 2014

The staff here are so friendly, knowledgeable and helpful. We had pretty much planned the week on the first day, and had all of the bookings made for us. The only problem I did experience here though was when booking the Ocean Safari and KI Outdoor Action Quad Tour, they were unable to call or text an international number to... More

Was this review helpful? Yes
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear RayJones84, Thank you for taking the time to not only give feedback for other travellers but to us at our Centre. We apologise for not being able to re-confirm your tours due to you having an International Mobile Phone - unfortunately our phone service does not allow this. We hope you had a fantastic holiday on Kangaroo Island and... More

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
21 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 20, 2014

We visited the Information Center almost at its closing time, but the lady working that evening agreed to stay open long enough for us to look around the gift shop and for her to answer our questions. She provided detailed answers and additional information about the sites we were interested in seeing while on the island and offered to help... More

Was this review helpful? Yes
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre - Penneshaw, responded to this review

Dear TinyWizards, Thank you for taking the time to not only give feedback for other travellers but to us at our Centre. We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :) More

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