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Volcano Air Tours

Address: West Maui Airport, Ka'anapali, Maui, HI
Phone Number: 1-808-877-5500
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Ranked #11 of 12 Attractions in Ka'anapali
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21 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland
2 reviews
2 of 5 stars Reviewed November 14, 2014

Flight was supposed to pick us up at Kapalua- West Maui Airport. 15 minutes before arrival time they contacted us and cancelled the flight telling us there were maintainence problems. Another couple waiting said they were there because the day before their flight was cancelled because the pilot as sick. So they got cancelled again. Company seems unreliable; something you... More 

Was this review helpful? Yes 1
Bothell, Washington
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 12, 2014

Trip was canceled on the first week due to technical difficulty of the plane (which leads us to believe there might be something wrong with the plane for our trip) and was rescheduled to the last day of our vacation. Which was really inconvenient for us. On the date of the tour the pilot was 20minutes late for the check... More 

Was this review helpful? Yes 11
London UK
Top Contributor
124 reviews 124 reviews
16 attraction reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed December 9, 2013

Bill, the captain looked after us well and made sure everyone had a good view of all the sights to be seen on the way to Hawaii (Big Island). The weather on the day was pretty good and we circled a few times around Pu'u'O'o, an active volcano and saw the lava flowing red hot! Unfortunately it was a bit... More 

Was this review helpful? Yes 2
Owasso, Oklahoma
11 reviews 11 reviews
9 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 2, 2013

Big Island volcano tour, departed Kapalua West Maui airport. Captain was great and informative. Flight was on time. Made sure everyone got an opportunity to see the sights. Flight was great. Yes it was a little bumpy. That's to be expected. Small aircraft, slightly gusty winds, updrafts from the volcano....it will be a bit bumpy. The aircraft is very reliable... More 

Was this review helpful? Yes 4
Morristown, New Jersey
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2013

Very hard to sum up how amazing this trip was. Thought about doing and then decided against and did at last minute and every second was amazing. Captain Bill is not only a great pilot but he gives a great tour and is very easy going. He did everything to make you comfortable and dipped the wings so you could... More 

Was this review helpful? Yes 3
Puget Sound in Washington
Top Contributor
61 reviews 61 reviews
22 attraction reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 15, 2013

Our chances of seeing the lava and the volcano were slim to none on our flight out that day...due to the "Vog" (fog and volcano activing with lack of wind). That wasn't evident when we took off, but the news had talked about the situation. We chose Volcano Air Tours because it was the only way to reasonably tour the... More 

Was this review helpful? Yes 6
Winnipeg, Canada
17 reviews 17 reviews
6 attraction reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 4, 2013

I can't fault the company that the volcano goddess has decided to settle down. We were expecting to see huge rivers of molten lava streaming down into the ocean and at this point in time, that is simply not what is happening at Kilauea. What we got was a lovely 2 hour tour in a Piper Navajo along the coast... More 

Was this review helpful? Yes 1
13 reviews 13 reviews
5 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 2, 2013 via mobile

Booking this trip with Sheila was a pleasure. She was so kind, friendly and understanding. Our entire vacation had to had to be rescheduled and she was so kind and professional as well as being genuinely compassionate to us in re-booking our Volcano Air tour. Super lady. Our pilot Capt. Bill was great as well. Friendly, funny and very informative.... More 

Was this review helpful? Yes 3
Virginia Beach, Virginia
Top Contributor
292 reviews 292 reviews
63 attraction reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed November 12, 2012

While the top attraction is the active volcano, this flight allowed us to see many sights. The trip around Maui gave us a great view of Hana and the North and Eastern coasts of Maui. We also saw Hilo, the Mauna Kea observatories and other interesting features on the Big Island. Of course, the big deal is the active volcano... More 

Was this review helpful? Yes 6
Irving, Texas
18 reviews 18 reviews
15 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 21, 2012

I guess trip can be great if the weather in Big Island is good and terrible if its not. The biggest problem is, no one knows how its going to be. It changes so quickly and so drastically, that the company can never be sure of what they can offer till they get there in the sky. Went on the... More 

Was this review helpful? Yes 4

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?