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Cocoa Mill Chocolate Company

123 West Nelson Street, Lexington, VA 24450
800-421-6220
Website
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Ranked #4 of 7 Shopping in Lexington
Type: Specialty Shops, Shopping
Owner description: We are located in beautiful downtown Lexington, VA. Our exact Location is next to Blue Sky Bakery...
More attraction details
Attraction details
Type: Specialty Shops, Shopping
Hours:
Mon - Sat 10:00 am - 5:00 pm
Owner description: We are located in beautiful downtown Lexington, VA. Our exact Location is next to Blue Sky Bakery and across the street from the Post Office. Come in and see us.

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20 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Lexington, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 3, 2014

If Lexington wants people to shop downtown they should prep their businesses as Cocoa Mill must not have gotten the memo! What a terrible experience with the red-haired sales lady. I may have purchased some chocolates yesterday, but with today's experience, I will never go back. How embarrassing for Lexington to have a shop that treats people the way I... More 

Was this review helpful? Yes 1
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for taking the time to write a review. We welcome all reviews whether they pleasant or critical, they help us to improve our business. To address your specific concerns we have had a meeting and come up with a policy to address our staff's responses to customers. Be assured this will not happen again and I ask that... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

Making my annual pilgrimage to Lexington to get chocolate turkeys for Thanksgiving. My family looks forward to them every year because Cocoa Mill's chocolate is outstanding. Just google their review from the Wall Street Journal when they were selected for having the BEST TRUFFLES. Outstanding.

Was this review helpful? Yes
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for your kind review! We are so happy you had a pleasurable experience. Please let us know if we can ever assist you in the future for any of your chocolate needs! More 

Ithaca, NY
1 review
5 of 5 stars Reviewed June 19, 2014

I was passing through Lexington, VA and stopped in this shop when I saw it on my way to lunch. I picked up a few chocolates for my family. Everyone enjoyed the delicious dark chocolate with peanuts and the dark chocolate truffles. Wish I had brought back more.

Was this review helpful? Yes
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for your high rating and kind review! We are thankful for all our customers and strive to continue to be the best we possibly can be. Please contact us if we may be of assistance for any of your chocolate needs! More 

Norfolk, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2014

Walked into the Staunton shop not expecting much, but was overwhelmed with the quality of chocolate (turtles and caramels). I've had homemade French, Belgian and Swiss chocolate and this was better than some of the others. Went back in the afternoon to try the graham crackers and the dark bark, and they were THE BEST EVER! Then drove down to... More 

Was this review helpful? Yes 1
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for high rating and kind words! We are so happy that you were pleasantly surprised! I hope that you will return again! Please let us know if we can ever be of assistance in any chocolate need you may have in the future. have a sweet day! More 

Sharpsburg, Maryland, United States
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 28, 2013

I read many reviews about this company and was pleased with what I read, so I placed an order totalling a couple of hundred dollars for my family, who will not be able to be together this Easter holiday. They received the baskets, but much to my embarassment, these were in fact not the baskets I thought I was purchasing.... More 

Was this review helpful? Yes 7
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this review

Thank you for your review. We are always looking to improve our our product and packaging. We appreciate the time you have taken to write a descriptive response to the order you placed. We did recieve your email and did respond to it, attached with pictures. We also took pictures of what every Easter basket looked like when it left... More 

Columbus, Ohio
Senior Contributor
31 reviews 31 reviews
10 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 6, 2012

My mother and I were delighted to find this little shop on a recent visit to downtown historic Lexington. I've had chocolate from all over the country, and this is one of my favorites. Sadly, they were out of milk chocolate peanut butter cups that day, but the s'mores bark, peanut clusters, and sea salt caramels were excellent. The store... More 

Was this review helpful? Yes 1
Lexington, Virginia
Top Contributor
65 reviews 65 reviews
9 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 28, 2012

Holy moly, if you are in town and do not stop here, then you do not LOVE good chocolate! I am a local and I have to keep myself far away from here or I will be as big as a house!!! I drool when I simply see the truffles!!! MMMMMM!

Was this review helpful? Yes 1
richmond,virginia
Top Contributor
95 reviews 95 reviews
27 attraction reviews
211 helpful votes 211 helpful votes
5 of 5 stars Reviewed March 13, 2012

Yum ! Bought some to take home- really GOOD chocolate!

Was this review helpful? Yes 2
Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
6 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 8, 2012

All chocolates were offered along with a white. I found some of the bittersweet to be a little grainy....but good.

Was this review helpful? Yes 3
Pittsboro, North Carolina
Top Contributor
76 reviews 76 reviews
13 attraction reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed December 26, 2011

I personally think they are missing the mark - Wall Street review or not. The candy is tasty but could use more flavor complexity and less sugar. It would be nice if the contents labeling included grams of sugar per ounce.

Was this review helpful? Yes 2

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