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Ben & Jerry's Ice Cream Factory

Address: 1281 Waterbury-Stowe Rd, Route 100, Waterbury, VT
Phone Number: +1 802-882-1240
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68%
Ranked #3 of 8 Attractions in Waterbury
Type: Factory Tours, Sightseeing Tours
Activities: Group tours/walking tour, Shopping
Owner description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in...
More attraction details
Attraction details
Type: Factory Tours, Sightseeing Tours
Activities: Group tours/walking tour, Shopping
Owner description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.

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1,236 reviews from our community

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English first
Rochester, NY
Top Contributor
210 reviews 210 reviews
100 attraction reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed January 27, 2015 NEW

When in Vermont, this is a nice place to stop. We used to take visitors here all the time when they came to visit. However, that was 20 years ago, and things change. They now charge $4 for a tour that used to be free. They used to give large samples at the end of the tour (and even the... More 

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Cohoes, NY
Senior Contributor
25 reviews 25 reviews
6 attraction reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 27, 2015 NEW

Ben & Jerry's ice cream is amazing, and now that I've visited that factory I like it even more! Upon arrival I was pretty surprised just how small and "local" the factory actually is. The tour guide was extremely knowledgeable and knew the answer to every question. Because we visited on a weekend, it was a non-production day, which was... More 

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Tel Aviv, Israel
Top Contributor
87 reviews 87 reviews
20 attraction reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 12, 2015

Love Ben & Jerry's ice cream? Stop here for a visit. We got to the last tour of the day which was great because there was no waiting line for us. The tour was informative and the instructor was funny and knew the answers for most of our questions. It was nice to find out that we're getting to taste... More 

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London
Senior Contributor
36 reviews 36 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 12, 2015

We really enjoyed our visit here, it is everything you'd expect from a brand like Ben and Jerry's with real character to the place. The tour is relatively short but it's cheap too and includes a free ice cream cup, the factory isn't always fully running but you get a decent view of machinery & picture of how it all... More 

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Nashville, Tennessee
Contributor
14 reviews 14 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 5, 2015

The tour itself was pretty quick, but our guide was so enthusiastic and fun that we still enjoyed it. There is a small fee, but the tour includes a small scoop of ice cream at the end, which ended up being the perfect amount for us, as we had just had a huge lunch nearby. Probably not something you'd want... More 

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Parsippany, New Jersey
Top Contributor
124 reviews 124 reviews
27 attraction reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 5, 2015

We went there during the week of New Years and so the factory was not making ice cream, which I understand. Even if they were making ice cream, not sure the tour is worth it. There is a guide, but most of the tour is pre-recorded videos. There is a tasting of one flavor at the end and then they... More 

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Top Contributor
281 reviews 281 reviews
105 attraction reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed December 29, 2014

If you are in the area and want to go call and see if they are churning for they day. Also the tour is pretty cool but the ice cream sample at the end of course is the best. We went on a non production day but it was still neat to see.

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 28, 2014

The place was nice but the tour was very very very short. I thought it was going to be different. You basically watch a video, look at the the production floor from the top floor through glass. The you go try some ice cream. I mean for $4 it's ok just thought it would be different

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TN
Top Contributor
96 reviews 96 reviews
51 attraction reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed December 28, 2014

This was our second visit for this tour. It cost $4/person to take the tour. We watched a dated six minute video, five minutes in the no-photo mezzanine overlooking the empty factory (no production going on today) and then a small sample of their choosing. The place was wall-to-wall people and we had trouble finding somewhere to park. We probably... More 

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Brasilia, DF
Top Contributor
68 reviews 68 reviews
30 attraction reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 28, 2014

It's a quick tour through the factory. There is nothing extraordinary, but it's a nice visit if you're driving through Waterbury. It's not worth it to go there if you're not in the area, though. Don't forget to visit the ice cream cemetery.

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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