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Ben & Jerry's Ice Cream Factory

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Address: 1281 Waterbury-Stowe Rd, Route 100, Waterbury, VT
Phone Number: +1 802-882-1240
Website
Today
9:00 am - 9:00 pm
Open now
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Hours:
Sun - Sat 9:00 am - 9:00 pm
Activities: Group tours/walking tour, Shopping
Description: For all the euphoric flavors you can't get enough of – especially the ones...
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
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TripAdvisor Reviewer Highlights

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  • 30
    Terrible
Nice ice cream

Attended last minute of the day and had a good tour. A little cheesy but a good bit of fun. You get a nice sample at the end of the tour. Worth doing.

4 of 5 starsReviewed July 30, 2015
Trevor B
,
Sidcup
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1,465 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Level Contributor
5 reviews
3 attraction reviews
5 of 5 stars Reviewed August 1, 2015 NEW

Great trip for kids and adults. The factory tour is free for kids under 12 and is $4 for adults and you get to sample their latest flavor. The graveyard was a lot of fun.

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Winter Haven, Florida
Level Contributor
86 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed August 1, 2015 NEW

Very crowded the day we visited. They run the tours every 10 minutes, but the next available tour wasn't for 50 minutes. We decided to get a cone while waiting, but we spent the entire time in a long line and missed our tour time. We finally joined another tour later. It was an interesting tour, although they weren't actually... More 

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Brookhaven
Level Contributor
95 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed July 30, 2015 NEW

A must for Ben and Jerry's fans in the area. There is the brief factory tour with samples, the "Flavor Graveyard," and lots of ice cream picks to enjoy.

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Sidcup
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 30, 2015 NEW

Attended last minute of the day and had a good tour. A little cheesy but a good bit of fun. You get a nice sample at the end of the tour. Worth doing.

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Rhode Island
Level Contributor
103 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 30, 2015 NEW

We've been here several times and still have not seen active ice cream production. The first few times we visited on weekends. We finally made it during the week, but that's no guarantee of seeing the actual process since they shut down machinery for cleaning every 3rd day. Nice gift shop.

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Cleveland, United States
Level Contributor
8 reviews
3 attraction reviews
3 of 5 stars Reviewed July 30, 2015 NEW

If you're Ben and Jerry's fans and are in the Waterbury area then this should definitely be a stop on your destination list. However, I am not sure that I would go out of my way to see the factory or wait in unnecessarily long lines. Granted B and J's have made their facility very inviting and novel. The Grave... More 

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New York
Level Contributor
49 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

Went there with families and took the tour of the factory and had a sample of the ice cream. What a treat! The ice cream stand was full of flavors and different types of cones, including homemade waffle cones! Many items to keep the kids busy and we loved the graveyard for the retired ice cream flavors.

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Nashville, North Carolina
Level Contributor
81 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

I am not even a person who likes ice cream all that much. But I loved this place. The gift shop was cool. Kids got to tie dye their owns shirts. We did the tour and got to sample the flavor of the day. FYI it was salted caramel with blonde brownie chunks in it. When I got back home... More 

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Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

My friend and I stopped off en route to Montpelier to see the Ben and Jerry's factory and do the tour. We loved it! Anyone who has complained about the tour or the fact it was $4 needs to get a grip! It was a fantastic and informative tour. It did only last half an hour but, my friend and... More 

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Level Contributor
14 reviews
4 of 5 stars Reviewed July 28, 2015 NEW

This is like...You know what you get. Easy to get to, very close to highway and Best Western hotel we stayed at. Good walking tour of factory but you kinda "rush thru it all" to get to the free samples of icecream you get. Friendly staff and good knowledge of the company. Kids just want to get to the end-... More 

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Additional Information about Ben & Jerry's Ice Cream Factory

Address: 1281 Waterbury-Stowe Rd, Route 100, Waterbury, VT
Phone Number: +1 802-882-1240
Location: United States  >  Vermont (VT)  >  Waterbury
Open Hours:
Sunday 9:00 am - 9:00 pm
Monday 9:00 am - 9:00 pm
Tuesday 9:00 am - 9:00 pm
Wednesday 9:00 am - 9:00 pm
Thursday 9:00 am - 9:00 pm
Friday 9:00 am - 9:00 pm
Saturday 9:00 am - 9:00 pm

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ben & Jerry's Ice Cream Factory and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?