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Ben & Jerry's Ice Cream Factory

Route 100, Waterbury, VT
802-882-1240
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Ranked #4 of 8 Attractions in Waterbury
Type: Factory Tours
Activities: Group tours/walking tour, Shopping
Owner description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than... more » Owner description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops. « less
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1,060 reviews from our community

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English first
New York City, New York
Contributor
11 reviews 11 reviews
7 attraction reviews
5 of 5 stars Reviewed August 27, 2014 NEW

Loved it! the tour was fun, our guide was funny and entertaining Wish we could have sampled more than one flavor :-(

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Leighton Buzzard, United Kingdom
Top Contributor
56 reviews 56 reviews
33 attraction reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed August 27, 2014 NEW

We visited the factory on August 9th - not a problem that the factory was not working. We had hoped for more - our guide was amusing and the film was OK - I suppose I was expecting more - it was really a bit of let down. Loads of people there though so it must be popular. As we... More

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Brunswick, Ohio
Contributor
13 reviews 13 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014 NEW

No visit to Vermont would be complete without touring the Ben & Jerry's Ice Cream Factory! From the organized way they help you park your car, to the layout, to the tours, to the "Dearly Depinted" cemetery, it was a fun time. The tour only lasts about a half hour but in that time, you learn all about the making... More

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Richmond
Contributor
18 reviews 18 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2014 NEW

Ben and Jerry's is my favorite ice cream so I was excited to tour the factory. Unfortunately it turned out to have an amusement park feel. The tour was short and slightly boring. You just saw the factory from above thorough a window. I did enjoy the cool merchandise and freer sample at the end though!

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West Kingston, Rhode Island
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 26, 2014 NEW

This factory tour is a must stop and see for anyone. The staff are wonderful and the tour very educational and interesting. Our tour was with staff, Bob and he was so funny and nice. The parking was great and the ice cream graveyard a "hoot". The sample of cheesecake ice cream was so good, but we all agreed that... More

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Harrisburg, PA
Contributor
14 reviews 14 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014 NEW

We loved the Ben and Jerry's factory. I am not one for guided tours, but this one was just the right length to keep your attention. It was neat to get to see the production at work (we were there on a Friday - I am not sure that production occurs on weekends, so you should check before you schedule... More

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New York City, New York
Top Contributor
66 reviews 66 reviews
11 attraction reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 25, 2014 NEW

This was a fun if a bit cheesy tour. All the "moo" references got old pretty quick. It wasn't very kid friendly or we were with a tough group of people who wouldn't make room for a kid to see. It was interesting if not a bit sterile. The Ben & Jerry's story was a bit watered down. Downplaying how... More

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Kansas City, Missouri
Senior Contributor
34 reviews 34 reviews
15 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 24, 2014 NEW

Disappointing to see so many negative reviews. Yes, it's crowded! Yes, there are lots of tourists! That's the point. This is an amazing local company that supports healthy ingredients and encourages their employees to volunteer within the community. I have a new respect for the company and wish them great continued success. The end product is delicious and I am... More

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Youngstown, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2014 NEW

Neat place to visit and learn about the company mission. FREE sample at the end of the of the TOUR !. Nice gift shop, fun atmosphere.

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Rochester, New York
Contributor
14 reviews 14 reviews
6 attraction reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 23, 2014 NEW

My boyfriend and I stopped here because I had remembered coming here when I was younger and having a great time. We drove an hour and a half to do some touring around the area. It was an interesting stop but I think traveling as a couple with no children we probably didn't have as good of a time. Definitely... More

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