We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ben & Jerry's Ice Cream Factory

Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 1281 Waterbury-Stowe Rd, Route 100, Waterbury, VT
Phone Number: +1 802-882-1240
Website
Activities: Shopping, Group tours/walking tour
Description: For all the euphoric flavors you can't get enough of – especially the ones...
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
read more

TripAdvisor Reviewer Highlights

Read all 1,311 reviews
Visitor rating
  • 385
    Excellent
  • 505
    Very good
  • 283
    Average
  • 108
    Poor
  • 30
    Terrible
Fun Stop!

Stopped to visit the factory on our road trip through Vermont. Fun and interesting place for a rest stop. We were there as soon as it opened and it was very nice. Not busy at all... read more

4 of 5 starsReviewed May 30, 2015
LAT-hawaii2
,
Honolulu, Hawaii
Add Photo Write a Review

1,311 Reviews from our TripAdvisor Community

Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Honolulu, Hawaii
Contributor
16 reviews 16 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2015 NEW

Stopped to visit the factory on our road trip through Vermont. Fun and interesting place for a rest stop. We were there as soon as it opened and it was very nice. Not busy at all, but there were other families there as well. Loved eating the fresh new flavors of ice cream!

Was this review helpful? Yes
Pittsburgh
Contributor
19 reviews 19 reviews
10 attraction reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 30, 2015 NEW

I get a little nervous when thinking about a tour with little ones. We honestly try not do things that would ruin an experience for others because we might have "kid moment." This tour was perfect. Short movie, which I thought was entertaining and informative, a view of the factory from high above. (Very cool to kids) and a free... More 

Was this review helpful? Yes
Burlington, Vermont
Senior Contributor
39 reviews 39 reviews
15 attraction reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 28, 2015 NEW

My 8 year old chose a factory tour as a birthday excursion. He and his friend enjoyed the tour despite the fact that they weren't actually making ice cream (they don't on weekends). After devouring our free samples we visited the playground on site to run off some steam. The tour felt a little canned (the guide had obviously given... More 

Was this review helpful? Yes
Worcester, Massachusetts
Top Contributor
174 reviews 174 reviews
73 attraction reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed May 28, 2015 NEW

The factory was fun! They have flavors of ice cream that you can't find in stores (Two Wild & Crazy Pies for ex). The tour was fun and loved how they made everything relate to an ice cream flavor! I was actually surprised at how cheap the tour was (only $4 or $6). They give you some free ice cream... More 

Was this review helpful? Yes
Boston, Massachusetts
Top Contributor
95 reviews 95 reviews
16 attraction reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 26, 2015 NEW

We went when they opened at 10 and had ice cream for breakfast and we were not the only ones. It doesn't get much better than this.It is a great attraction.

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
8 attraction reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 26, 2015 NEW

Didn't get a chance to go on the tour, but can't beat the setting in the beautiful hills of VT, and delicious ice cream to boot! Definitely worth a quick stop if you are in the area.

Was this review helpful? Yes 1
Rochester, Massachusetts
Contributor
12 reviews 12 reviews
8 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 25, 2015

Small fun tour. You will be issued a ticket when you arrive for a tour time. There is a tour every fifteen minutes. There is some ice cream memorabilia to see and also a gift shop while you wait. As you enter the tour you see a short movie and tour part of the factory from a window, you also... More 

Was this review helpful? Yes
New York
Contributor
11 reviews 11 reviews
9 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2015

Owen was fantastic. Kids loved it! nice size sample given at end of tour. Graveyard was interesting as well.

Was this review helpful? Yes
Bedford, New Hampshire, United States
Senior Contributor
49 reviews 49 reviews
9 attraction reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 25, 2015

The graveyard was fun. The ice cream was tasty. The lines were long. The service was slow. The tour was sold out by the time we arrived.

Was this review helpful? Yes 1
Fitzwilliam, New Hampshire
Senior Contributor
34 reviews 34 reviews
14 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

Visited on a weekend day and it was quite busy. Went on the tour of facility. There is a fee for the tour. Our guide was wonderful. Small ice cream tasting at end of tour. Very informational. Great gift shop and scoop shop. Great selection of their product. Great trip but get there early as it gets very crowded. Line... More 

Was this review helpful? Yes

Travelers who viewed Ben & Jerry's Ice Cream Factory also viewed

 

Been to Ben & Jerry's Ice Cream Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ben & Jerry's Ice Cream Factory and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Ben & Jerry's Ice Cream Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?