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Ben & Jerry's Ice Cream Factory

Route 100, Waterbury, VT
802-882-1240
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Ranked #4 of 7 attractions in Waterbury
Type: Factory Tours
Activities: Group tours/walking tour, Shopping
Owner description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than... more » Owner description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops. « less
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987 reviews from our community

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Date | Rating
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English first
Cranston, Rhode Island
Top Contributor
190 reviews 190 reviews
33 attraction reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 27, 2014 NEW

If you like ice cream, you need to go here. I happen to love ice cream, so every time I visit Vermont, I go here. This place os pretty cool to see. They have factory tours (Sorry, no photos during the tour) and you get a small sample of the ice cream of the day. You learn how Ben and... More

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Houston, Texas
Top Contributor
62 reviews 62 reviews
9 attraction reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 27, 2014 NEW

Very interesting story and tour. Worth the drive from Burlington which is about 40 minutes. Free samples.

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NYC, NY
Top Contributor
181 reviews 181 reviews
50 attraction reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed July 27, 2014 NEW

This was a return trip after 11 years - I have to say it is really commercial now and very crowded and just not at all pleasant - besides which my son had 2 long strings of hair in his ice cream - so not too sanitary either. Skip it...

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Montreal, Canada
Senior Contributor
24 reviews 24 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 27, 2014 NEW via mobile

Visited here for my birthday this year, slightly disappointed there wasn't any special promotion for your birthday but otherwise it's very well organised and there's a free sample at the end of the tour although you don't get to pick the flavour you want. Lots of information on the walls to read while you wait for your tour, shame it... More

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Mississauga, Canada
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
3 of 5 stars Reviewed July 26, 2014 NEW

There is a nice vibe to this place - lots of kids, everyone smiling and having fun, eating ice cream - but that's about it. We waited an hour to take the tour which consisted of watching a video about how the company came to be and then a very short session viewing the production area from an observation deck.... More

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Senior Contributor
34 reviews 34 reviews
6 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 25, 2014 NEW

Who wouldn't love Ben and Jerry's? The ice cream is worth the trip alone, but the ethic of Ben and Jerry is the whipped cream on the sundae. :-) It's a fun tour and the tourguides are all cute and light-hearted. Generous sample at the end of the tour. But the social consciousness of Ben and Jerry and the continued... More

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Beverly Hills, Michigan
Senior Contributor
42 reviews 42 reviews
8 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 25, 2014 NEW

This was a fun stop. It didn't take as long as I thought it might. The tour is worth it. You get freshly made ice cream at the end. If you are lactose intolerant, ask for Sorbet - they keep it on hand. They had Blueberry the day I was there, and it looked a lot better than the caramel... More

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Newburgh, New York
Top Contributor
53 reviews 53 reviews
13 attraction reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 24, 2014 NEW

Ben and Jerry are iconic to us who lived in the 60's and watched this business grow. Tour gave some interested information. At the end, they provided you with a nice sample. Fun thing is to visit their graveyard of discontinued flavors - no samples given there but hey, what a sense of humor. Unfortunately, if you are not visiting... More

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Sydney, Australia
Top Contributor
637 reviews 637 reviews
307 attraction reviews
247 helpful votes 247 helpful votes
4 of 5 stars Reviewed July 24, 2014 NEW

Take a tour on weekdays, except Friday, when the machines are working and you can see it all happening. I went on a Friday and the machines were silent and being cleaned. You get samples and it's fun to visit the flavour graveyard out back of the property.

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Brooklyn, New York
Contributor
17 reviews 17 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 23, 2014 NEW

Hard to be in the area and not pay a visit. Ben and Jerry were visionaries, both in making ice cream fun (can you imagine NYC's Ample Hills without them) socially conscious business. I actually prefer Haagen-Daz, the main competition. But still, the tour is good especially the kitschy video and the Flavor Graveyard of "has beens" and "never made... More

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