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All 5 Waterbury Attractions »

Ben & Jerry's Ice Cream Factory

Route 100, Waterbury, VT
802-882-1240
Ranked #2 of 3 attractions in Waterbury
3.5 of 5 stars 240 Reviews
Type: Factory Tours
Activities: Group tours/walking tour, Shopping
Owner description: Ice cream's most inventive and adventurous duo, Ben & Jerry no longer run the place, but the factory tour and the company retain the original funky...... more » Owner description: Ice cream's most inventive and adventurous duo, Ben & Jerry no longer run the place, but the factory tour and the company retain the original funky flavor(s). « less
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240 reviews from our community

Visitor rating
    68
    70
    58
    37
    7
Date Rating
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 27, 2012 NEW

The ice cream is our family's favorite, but the tour was a disappointment. The tour has three parts: video of the history of Ben and Jerry's, tour of the factory, and tasting the free ice cream sample of the day. The video is new, but boring- too much talk about mission statements and global expansion. Then we moved to the... More

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Montreal, Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW

Great entertainment for everyone. You can just buy wicked-good ice cream and visit the B&J store, or visit the factory for a small fee. It's a quick tour from a bridge that overlooks the (small) factory. The tour begins with a 20 min video and is concluded by ice cream tasting. DON'T forget to pay a visit to the graveyard... More

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Orlando, FL
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 24, 2012 NEW

I was in Burlington on business and had some time to kill. When I heard that Ben & Jerry's factory was just about a 30 minute drive, I had to stop. For one, if you check in on FourSquare, your admission is FREE. Otherwise you'll pay a few dollars. Sure, the tour is short and sweet but where else can... More

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Middlebury, Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2012 NEW
1
person found this review helpful

Smaller inside than it looks outside. They have to kind of stretch out the tour to justify the wait and cost. Ice cream is good. More

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Lynn, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 21, 2012 NEW

On a recent weekend in Burlington, we stopped in at Ben and Jerry's Ice Cream factory on the way home. It is such a fun energetic colorful happy place to visit. We enjoyed the tour of the factory and the gardens, especially the "flavor graveyard." Very informative tour regarding the history and globally conscious beliefs that are practiced by Ben... More

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Truckee, California
Senior Contributor
30 reviews 30 reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 16, 2012

Cannot believe that B&J's requires a $4 admission fee to take a tour, and then they give you a tiny little scoop tasting at the end where they give you their ONE flavor of the day. For $5 you can buy an actual "real" scoop at the entrance -- a much better deal. Forget the tour -- not much more... More

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Indianapolis
Top Contributor
288 reviews 288 reviews
Reviews in 105 cities Reviews in 105 cities
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed May 9, 2012

A quick factory tour which lets you see how Ben and Jerry work their magic. At $3 a head it's not cheap but it ends with a sample of one of their test flavors. Since a small cup is 3.90, the sample isn't too far out of line. Plus, they give you a ton of samles at the scoop bar... More

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pa
Top Contributor
51 reviews 51 reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 7, 2012
2
people found this review helpful

I really hope that others do not have to pay money to tour the factory....that is just too tacky and does not seem to be in keeping with the charitable attitude of the company. Hmmm Unilever owns it....listen up corporate big brother! The tour guide was great. If free through passes definately include this on your vacation! The ice cream... More

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Rochester, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2012
1
person found this review helpful

Tour was not very exciting, but it was interesting to learn how they started and about their socially responsible attitude. More

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Haverford, Pennsylvania
Top Contributor
144 reviews 144 reviews
Reviews in 57 cities Reviews in 57 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

We are a big Ben and Jerry's fan. Our family loves their politics and their product. So when we went to Stowe we made sure to stop off in Waterbury and spend some time at the factory. We were warned that during the summer the tours fill up. So we got there at opening and there was only a short... More

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