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Address: , Provo, UT
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TripAdvisor Reviewer Highlights

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  • 27
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  • 2
    Very good
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Very good customer service

I made this reservation a day ahead and realized I actually meant to make a reservation for a different location. When I called the morning of, maybe 3 hours before my set... read more

5 of 5 starsReviewed August 7, 2015
Amanda A
,
Los Angeles, California
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31 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Los Angeles, California
1 review
5 of 5 stars Reviewed August 7, 2015

I made this reservation a day ahead and realized I actually meant to make a reservation for a different location. When I called the morning of, maybe 3 hours before my set reservation, the owner actually ended up calling me back personally. She understood I made an honest mistake and offered to refund the money for me, but explained that... More 

Was this review helpful? Yes
Hong Kong, China
Level Contributor
230 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed August 7, 2015

I went to Max Zipline as part of my husband's sibling reunion in Utah. There were 8 of us. Some of our party were nervous about doing this activity. Our two guides, Michele and Adam, quickly relieved their concerns with their professional instruction and their easy personable manner. For many of us (including myself) it was a first zipline experience.... More 

Was this review helpful? Yes 1
Mesa, Arizona
Level Contributor
52 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 8, 2015

The people who work there are genuine and the service was great. I went with a group of 14 for a family reunion. It was a little tricky to find it but just a few miles up into Provo Canyon. I loved the scenery of how beautiful it is in Utah.Very little walking required and all 5 of the ziplines... More 

Was this review helpful? Yes 3
Lehi, Utah
1 review
1 of 5 stars Reviewed July 2, 2015

I had scheduled to go days in advance and made our reservations. I was planning a date and the whole date was planned around being able to go zip lining, well, they called me the day of the tour and canceled and said we needed to reschedule. They were not professional in doing so. Why take reservations if you can't... More 

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Colorado
Level Contributor
42 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 11, 2015

I took my family of 4 there. My children are 12 and up with varying degrees of bravery. This was great because it was very fun for those who are the most adventurous and also not intimidating at all for those who are a little more reserved. The staff was very friendly and fun. The scenery around there is breath... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed May 17, 2015

Great professional fun team,great views,lotsa fun. Luv it to be longer lines & more speed but that's just coming from an adrenalin junkie. After the final run,wanted to go straight back up & do it all again. Will be back for their Halloween one as its sounds like a hoot.

Was this review helpful? Yes
Singapore, Singapore
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

The drive from park city to Provo canyon itself is breathtakingly beautiful. I had a groupon coupon tried to use it before it expires, I'm glad I did! . zip lining at Provo canyons was really exciting coordinators and guides are very friendly and had extra special ziplining experience due to continuous down pour.The location is exotic on its own... More 

Was this review helpful? Yes 2
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 8, 2014

We were given gift certificates for our wedding....enough to go twice. It was nearly impossible to make a reservation...Both times. The second trip was postponed, by them due to inclement weather. They rescheduled us for a month later but never sent us a confirmation email. I am currently standing in their yurt and no one is here to take us... More 

Was this review helpful? Yes 4
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 14, 2014

What a wonderful adventure. Friendly helpful staff. Well trained with a high emphasis on our safety. Would definitely recommend this adventure.

Was this review helpful? Yes 2
Columbus, New Jersey, United States
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 27, 2014

An awesome experience for our family of six!! (Kids ages 6, 8, 11, 13). We didn't have a reservation and they were booked when we got there, we were just passing through and couldn't reschedule, so they called the owner, Steve, and his son, Eric, who both designed and created the course. They drove over and took us themselves so... More 

Was this review helpful? Yes 6

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?