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Address: 8570 River Road, New Braunfels, TX
Phone Number: 830-643-4146
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They cheated is and then kicked us out

As guests if the camp, we used their tubing service the first day. They charged us 20 per tube, and 18 per cooler tube. They said we could do the 3 hours float. They shuttled us 4... read more

1 of 5 starsReviewed August 8, 2015
Yvonne M
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7 Reviews from our TripAdvisor Community

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English first
1 review
1 of 5 stars Reviewed August 8, 2015

As guests if the camp, we used their tubing service the first day. They charged us 20 per tube, and 18 per cooler tube. They said we could do the 3 hours float. They shuttled us 4 min down the road. Dropped us and said, we would see them in 1.5 hours. Why? Newscaster their 3 hour float is you... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed June 4, 2015

Worst experience ever! We were packing up to leave and the people who run the place came out cussing and screaming and pulled a shotgun on us. Then proceeded to fire thus shot gun. And threatened to stick it up my butt and shoot again... This was not the first time this has happened nor their first weapons offence!!! They... More 

Was this review helpful? Yes
goattx, Owner at Billy Goat's Gruff - Tube Rental, responded to this review

First of all check out is at 11 am - not 11.36. The gates close at 11 am to clean up the campsites, garbage, and maintenance . I kindly asked you to leave but you would not! Five of you came to my personal residence, ignored the sign, and started pounding on my door screaming obscenities, and you tried to... More 

San Antonio, Texas
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

For the 2nd year, our group from San Antonio enjoyed a camping weekend with a great group of friends from Houston. Go Texans! The campsite is very well maintained and the owners, as always, were courteous and good people! The owners work very hard to keep things under control for the safety of their camping guests. Floating the river is... More 

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goattx, Owner at Billy Goat's Gruff - Tube Rental, responded to this review

Thanks we try to our best. We miss you this year "2015", the river is running better than ever this year!!!!! More 

San Antonio, Texas
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 10, 2013

A last minute decision to go tubing and camping brought us to Billy Goat's Gruff on the 4th of July weekend. A lot of other places I called were overpriced or the campsites were no where next to the river. Billy Goat's Gruff is a small and private property. It is very nicely shaded and clean. I found it to... More 

Was this review helpful? Yes 2
goattx, Owner at Billy Goat's Gruff - Tube Rental, responded to this review

Thanks Coranodo Group - we sure missed yall this 4th of July 2015 More 

1 review
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 16, 2013 via mobile

I really wish I had checked these reviews before I had went. We go every year and had chosen this site because over the phone were simply told 15.00 each and a minimum of two nights. We pay in advance with a credit card get there and the nickel and dining began. The sites are oddly small. in a space... More 

Was this review helpful? Yes 9
goattx, Owner at Billy Goat's Gruff - Tube Rental, responded to this review

The $1 is for WORD tax that helps clean up the river. What ever float you signed up for is what you paid for. Our employees need to put up our tubes after 10 hours of work. Oh and that's right you tried to STEAL our tubes and then were asked to leave, bye Felicia More 

Level Contributor
133 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed July 1, 2012 via mobile

We love camping in this area and we decided we would try this place. Its a complete scam though!! They were very rude to us, and lied to us about prices, lied about accomadations, etc. Not only is the website misleading but i also called them before coming and she assured me of all the amenities they had, then we... More 

Was this review helpful? Yes 12
goattx, Owner at Billy Goat's Gruff - Tube Rental, responded to this review

Hmm again - why don't you describe the amenities? Prices can and will change from season to season and even in season pending on river flow. We update the website as fast as we can. If we make a mistake please point it out so we can update the information asap. More 

Pittsburgh, Pennsylvania
1 review
common_n_attraction_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed September 1, 2009

This place does not deliver any kind of "customer service"--they charge higher prices don't deliver anything extra, compared to all other places on the river . I used this location for just toob rentals. We called the day before to see how the next day would work. They gave us the wrong information about "calling ahead" and we had to... More 

Was this review helpful? Yes 19
goattx, Owner at Billy Goat's Gruff - Tube Rental, responded to this review

Our prices are competitive We arrived when you wanted us to. You had to walk only about 30 feet. The facilities were locked because it was during a week day and you never asked to use them and are built from reclaimed material and designed to look old. You were upset because you wa wa wa had to carry your... More 

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