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Great Smoky Mountain Heritage Center

Certificate of Excellence
History museums, Museums
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Address: 123 Cromwell Drive, Townsend, TN 37882
Phone Number: 865-448-0044
Website
Today
10:00 am - 5:00 pm
Closed now
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Hours:
Sun 12:00 pm - 5:00 pm
Mon - Sat 10:00 am - 5:00 pm
Description: A nonprofit organization formed to preserve and present the heritage of...
A nonprofit organization formed to preserve and present the heritage of the East Tennessee region. The mission of the Great Smoky Mountain Heritage Center is to preserve, protect and promote the unique history and rich culture of the residents and Native Americans who inhabited the East Tennessee mountain communities that were incorporated into the Great Smoky Mountains National Park and its surroundings. The Heritage Center is located on a five acre site along state highway 73 in Townsend, Tennessee.
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TripAdvisor Reviewer Highlights

Read all 103 reviews
Visitor rating
  • 65
    Excellent
  • 30
    Very good
  • 4
    Average
  • 2
    Poor
  • 2
    Terrible
Most recent review
Love this place!

We found this place just travelling through, and what a delight! The cabins and church were fascinating, as well as the museum. The kids loved it too !

5 of 5 starsReviewed February 25, 2015
Grace G
,
Maryville, Tennessee
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103 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Maryville, Tennessee
2 reviews
5 of 5 stars Reviewed February 25, 2015

We found this place just travelling through, and what a delight! The cabins and church were fascinating, as well as the museum. The kids loved it too !

Was this review helpful? Yes
Rhode Island
Top Contributor
302 reviews 302 reviews
224 attraction reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed February 2, 2015

You enter a little store where you also purchase your tickets. Two galleries display Native American and early settler artifacts dating from 3,000 BC to the 1930's. A massive archeological dig took place which uncovered some amazing artifacts. After investigating this small museum head outside to visit the re-created pioneer village with many historic buildings. We were fortunate on the... More 

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Cleveland, Tennessee
Top Contributor
140 reviews 140 reviews
37 attraction reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed January 27, 2015

This was our first time visiting. We were there for a little over an hour. I believe my kids would have liked to stay longer. They really enjoyed the pottery simulation activity and the "Chunky" game on another computer. We used this as a homeschool field trip on our way to Gatlinburg. It was laid out very well...orderly, concise and... More 

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Lake City, Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 23, 2015

Probably the best part was the little town set up they had. Stuff for all ages to enjoy- we had 60 down to 21 looking around. Also, you're very close to the park and places to eat for a full day event!

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Knoxville, Tennessee
Top Contributor
71 reviews 71 reviews
18 attraction reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 6, 2015

Walking through the Heritage Center gives us a feel for life in the mountains long ago. We enjoy the exhibits and information about local families and history. The wonderful staff and volunteers make the experience even more special. We recommend joining the Association.

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Severn, Maryland
Top Contributor
84 reviews 84 reviews
14 attraction reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 30, 2014

I stopped in here on a Monday, after I had taken the Cades Cove Loop in the National Park. I'm glad I timed it as I did. The video presentation (about 20 minutes) at the beginning of the tour takes you through the local history of Cades Cove, and the surrounding area. In the video you will see a lot... More 

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Nashville, Tennessee
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2014

Just down the parkway toward Townsend, a welcome stop for even those who have been to these mountains before.

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Herrin
Contributor
12 reviews 12 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2014

This is the second time I have visited the Center (or I should say we tried to visit). The Center is such a good place to get an overview of the history of the area and watch a movie about the origin of Townsend as a town. However, this time, we arrived too late to tour all of it. And,... More 

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Georgia
Top Contributor
71 reviews 71 reviews
7 attraction reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 10, 2014

They have extra events almost every weekend, and the recent woodcarvers show was outstanding. We had trouble finding enough time to visit, but are very glad we did. If you are new to the mountains, this is a must-see.

Was this review helpful? Yes 1
Sebastian, Florida
Top Contributor
457 reviews 457 reviews
172 attraction reviews
369 helpful votes 369 helpful votes
4 of 5 stars Reviewed October 4, 2014

If you're anywhere close by, don't miss the chance to see this wonderful place. It's so well done and nicely kept. After your visit, you'll have a much better understanding of the area and it's people. The staff is very helpful and informative, and will be happy to answer any questions that you might have. Don't just drive through the... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?