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Great Smoky Mountain Heritage Center

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Address: 123 Cromwell Drive, Townsend, TN 37882
Phone Number: 865-448-0044
Website
Today
10:00 am - 5:00 pm
Closed now
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Hours:
Sun 12:00 pm - 5:00 pm
Mon - Sat 10:00 am - 5:00 pm
Description: A nonprofit organization formed to preserve and present the heritage of...
A nonprofit organization formed to preserve and present the heritage of the East Tennessee region. The mission of the Great Smoky Mountain Heritage Center is to preserve, protect and promote the unique history and rich culture of the residents and Native Americans who inhabited the East Tennessee mountain communities that were incorporated into the Great Smoky Mountains National Park and its surroundings. The Heritage Center is located on a five acre site along state highway 73 in Townsend, Tennessee.
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TripAdvisor Reviewer Highlights

Read all 111 reviews
Visitor rating
  • 67
    Excellent
  • 35
    Very good
  • 5
    Average
  • 2
    Poor
  • 2
    Terrible
To know where you're going, you have to know where you came from.

This place is a step back in history. I have lived here for many years and did not know about this place. They have artifacts and hands on exhibits. A real learning... read more

5 of 5 starsReviewed April 26, 2015
Kelsey4747
,
Knoxville, Tennessee
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111 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Top Contributor
58 reviews 58 reviews
10 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 26, 2015 NEW

This place is a step back in history. I have lived here for many years and did not know about this place. They have artifacts and hands on exhibits. A real learning experience. There is a Historic Village that you walk through containing a Church, homes and several buildings. It is amazing how our ancestors lived and how tough they... More 

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Johnson City, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed April 22, 2015 NEW

Great facility w/ museum out buildings. This was my second year participating in this event. Love the "Quiet Side of the Smokeys".

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North Carolina
Top Contributor
161 reviews 161 reviews
76 attraction reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed April 22, 2015 NEW

This is a small place with a few old buildings you can walk through. There is a church, barn, and houses. It was peaceful walking and looking at all the old buildings. The gift shop was really nice. There is a small fee for the tour.

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Rockwell NC
Top Contributor
66 reviews 66 reviews
32 attraction reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed April 19, 2015

This was an ok little center. The staff was courteous and the inside museum was setup nicely. The building outside were ok, however there was some construction going on which took away from the tour. The fee to get in was a little to much for what was there, but I guess it is used to help maintain the area.... More 

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Jackson, Tennessee
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2015

We went back to Townsend TN specifically to visit the Great Smoky Mountain Heritage Center's Native American Artifacts display. These artifacts were uncovered during the widening of the Lamar Alexander Highway about 14 years ago. We enjoyed our visit and going through the various museums but we had expected to see a lot more artifacts that were discovered during the... More 

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Dry Ridge, Kentucky
Top Contributor
102 reviews 102 reviews
46 attraction reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed March 28, 2015

Nice place to stop and see the old buildings that have been saved and reconstructed from the local area. Very nice gift shop and they have concerts on Friday nights in the tourist season.

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Augusta, Georgia
Senior Contributor
46 reviews 46 reviews
4 attraction reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 17, 2015

The Mountain Heritage Center is a modest but highly enjoyable facility in Townsend, Tennessee known as the quiet side of the Smokies. You reach it by leaving Pigeon Forge on the road by Mel's Diner and heading through scenic Wear Valley. The Center has a modest admission fee. Visitors get a very accurate education on the Indian Heritage of prehistory... More 

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Den Haag
Top Contributor
62 reviews 62 reviews
20 attraction reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 13, 2015

An unexpected surprise! The reception was manned by a friendly and knowledgeable volunteer. There is a little museum. Outside you can walk from one historic building to another. Inside the houses, barns and a church you'll find artifacts from the late 1800's.

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Maryville, Tennessee
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2015

We found this place just travelling through, and what a delight! The cabins and church were fascinating, as well as the museum. The kids loved it too !

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Rhode Island
Top Contributor
318 reviews 318 reviews
225 attraction reviews
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed February 2, 2015

You enter a little store where you also purchase your tickets. Two galleries display Native American and early settler artifacts dating from 3,000 BC to the 1930's. A massive archeological dig took place which uncovered some amazing artifacts. After investigating this small museum head outside to visit the re-created pioneer village with many historic buildings. We were fortunate on the... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?