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Arcade City at The Island

Address: 131 The Island Drive, Ste. 1105, Pigeon Forge, TN 37863
Phone Number: +1 865-286-0149
Website
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Type: Game & entertainment centers, Fun & Games
Recommended length of visit: 1-2 hours
Owner description: Arcade City is a modern, family-friendly arcade with games for all ages. We are green using...
Useful Information: Activities for older children, Stroller parking, Activities for young children, Food available for purchase, Bathroom facilities, Wheelchair access
More attraction details
Attraction details
Type: Game & entertainment centers, Fun & Games
Recommended length of visit: 1-2 hours
Hours:
Sun - Sat 10:00 am - 11:00 pm
Owner description: Arcade City is a modern, family-friendly arcade with games for all ages. We are green using reloadable play cards! No tokens, no tickets. Latest games and best prizes!
Useful Information: Activities for older children, Stroller parking, Activities for young children, Food available for purchase, Bathroom facilities, Wheelchair access

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282 reviews from our community

Visitor rating
    202
    47
    23
    7
    3
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed February 27, 2015 NEW

Delaina is awesome Tiffany is awesome Great workers. Me and my friends came here to have fun, and it has been amazing. We had excellent service and help, along with some very pretty workers.

Was this review helpful? Yes
Phenix City, Alabama
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 25, 2015 NEW

There was something for everyone in our family to do. The arcade was amazing for inside play beings the weather wasnt great out. We mostly loved the wizard of oz game even our 2 year old liked playing it. Would recommend and will for sure return.

Was this review helpful? Yes
Brandon, Mississippi, United States
Senior Contributor
25 reviews 25 reviews
11 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 24, 2015 NEW

The arcade was fun and it was easy to win tickets. Good deal for the money spent too! I would go back and visit again.

Was this review helpful? Yes
Newport, Tennessee
1 review
5 of 5 stars Reviewed February 24, 2015 NEW

Had a blast. We especially the wizard of Oz games they are so addicting we play for hours. The staff is also really friendly

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed February 23, 2015 NEW via mobile

There was something for all of to do, young and older! Staff were friendly and helpful. We loved it and we "will" be back.

Was this review helpful? Yes
ArcadeCityManager, General Manager at Arcade City at The Island, responded to this review

Velvet, Thank you so much for the great review of our Attraction. We are so excited that you and your family enjoyed all that Arcade City had to offer.. See you on your next visit. Willy C. Area manager More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 22, 2015 NEW

A great time for everyone! The prices weren't bad compared to others in the area and it wasn't horribly busy. So fun for all ages.

Was this review helpful? Yes
ArcadeCityManager, General Manager at Arcade City at The Island, responded to this review

THank you so much for the awesome review, It is nice to hear from guests who enjoy our attraction, and we agree that with you that it is a great value for what we have to offer. looking forward to seeing you on your next visit to Arcade City. Willy Cohen Area Manager More 

2 reviews
5 of 5 stars Reviewed February 22, 2015 NEW

We had a great time at this arcade while visiting The Island. Some games are a little overpriced, but everyone is very friendly and helpful.

Was this review helpful? Yes
ArcadeCityManager, General Manager at Arcade City at The Island, responded to this review

Julia, Loved reading your review and respect your honest opinion on our attraction. Our staff is very dedicated to showing some real southern hospitality. Hurry Back Willy Cohen Area Manager More 

Panama City Beach, Florida
2 reviews
5 of 5 stars Reviewed February 22, 2015 NEW

Superb facilities, friendly and helpful staff, and excellent selection of games...only improvement would be to offer lower priced games during certain periods of the day or week to encourage additional play time incentives.

Review collected in partnership with this attraction

Was this review helpful? Yes
ArcadeCityManager, Manager at Arcade City at The Island, responded to this review

Misti, Loved reading your review of our attraction, and so nice to see that we met or exceeded your expectations. The staff does a great job at making sure everyone had a great time time. I really Like the idea you gave us, and will bring it up to the owners and partners. See you soon. Willy Cohen Area Manager More 

Kodak, Tennessee
1 review
1 of 5 stars Reviewed February 22, 2015 NEW

While I was at this arcade with my kids we were playing the crank wheel and it landed on 500 but we only received a few tickets. When I asked for assistance I was told to wait by the game. A few minutes later an employee named Troy came up to us. I explained to him what happened and he... More 

Was this review helpful? Yes
ArcadeCityManager, General Manager at Arcade City at The Island, responded to this review

Mike, just got finished reading your review, and want to let you that we deeply apologize for not meeting or exceeding your expectations. I know what game you are speaking of in your review.Troy was following our process of checking the card history which lets you know what games and how many points we won on the game. I would... More 

1 review
5 of 5 stars Reviewed February 19, 2015 via mobile

Best arcade I have ever been too. Stuff very friendly and helpful a lot of fun games for adults and kids

Was this review helpful? Yes
ArcadeCityManager, Manager at Arcade City at The Island, responded to this review

Gracie, Thanks for this positive review! All of our staff here puts our guests first, and were so glad that you enjoyed your time with us. We hope to see you again soon! More 

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  • I have a family of 7. Can your tour accommodate all of us together?
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