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Address: 131 The Island Drive, Ste. 1105, Pigeon Forge, TN 37863
Phone Number: +1 865-286-0149
Website
Today
10:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 10:00 am - 11:00 pm
Recommended length of visit: 1-2 hours
Description: Arcade City is a modern, family-friendly arcade with games for all ages...
Arcade City is a modern, family-friendly arcade with games for all ages. We are green using reloadable play cards! No tokens, no tickets. Latest games and best prizes!
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TripAdvisor Reviewer Highlights

Read all 309 reviews
Visitor rating
  • 222
    Excellent
  • 53
    Very good
  • 23
    Average
  • 7
    Poor
  • 4
    Terrible
Fun, Fun, and Green!

My husband & I visited here because we love to play Skee Ball and was planning on eating close by. The staff was very friendly and helpful. They explained the eco-friendly (Green... read more

5 of 5 starsReviewed April 23, 2015
HandCB37321
,
Dayton, Tennessee
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309 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Dayton, Tennessee
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 23, 2015 NEW

My husband & I visited here because we love to play Skee Ball and was planning on eating close by. The staff was very friendly and helpful. They explained the eco-friendly (Green) cards that you add your money to. I thought this was a wonderful thing. We got $8 free dollars for spending 20 & signing up. We will definitely... More 

Was this review helpful? Yes
Battle Creek, Michigan
Senior Reviewer
10 reviews 10 reviews
7 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 22, 2015 NEW

My husband and I recently visited this arcade due to having coupons for $2 in free game play. After registering our game cards, we were credited with $3 more each! We had a blast and the staff was very friendly. I love the "ticketless" system where the tickets are credited directly to your play card. We're both "big kids", so... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 19, 2015 NEW

We always have so much fun! My son ends up with lots of tickets (1200 or so) and they have great prizes. Not just pieces of candy and cheap plastic junk. By far my favorite arcade.

Was this review helpful? Yes
Joey K, Manager at Arcade City at The Island, responded to this review

Tonya, thanks for an excellent review and so glad you guys love the arcade and the prizes! We want to be the best of the best in order to do that we must have the best prizes. We can't wait for a return trip! More 

Jefferson City, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

you know that an attraction is good when you see locals visiting constantly, wife and I have gone there a minimum of 2 times a month since it opened .and we are i our 40s we have a "date night:every week and it normally includes a nicer restaurant an d a trip to the arcade. Growing up in the 80's... More 

Was this review helpful? Yes
Joey K, Manager at Arcade City at The Island, responded to this review

Jsdlw, Thanks for some honest and great feedback! We sure do love our locals and couldn't be successful without them, so I want to sincerely thank you guys for your continuous support!. Second I know its killing you, but the employee you are referring to is Jody. Jody is a very valuable asset to our growing organization and plays a... More 

Columbus, Georgia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 16, 2015

My family and I recently visited arcade city. The area is nice and the games were fun to play but the prices of the games were kind of high. I did like that the tickets you win loads to your game card. The staff was also friendly. We will return on our next visit.

Was this review helpful? Yes
Joey K, Manager at Arcade City at The Island, responded to this review

Jennifer, Thanks for taking time and giving us some great feedback. We have the best staff I could possibly ask for and goes above and beyond for every guest. We can't wait till you guys come back! More 

Reviewer
4 reviews 4 reviews
4 attraction reviews
5 of 5 stars Reviewed April 12, 2015

My sister and I became addicted to the Wizard of Oz game!! Thank God we aren't gamblers! Good place and super nice staff!!

Was this review helpful? Yes
Joey K, Manager at Arcade City at The Island, responded to this review

Davida, Thanks for taking time and giving us a great review! Wizard of Oz is definitely an excellent game and a very popular one. Our staff is incredible and we could not have a better group here. Thanks for taking time and giving us some great feedback and we hope to see you again next time! More 

Aiken, South Carolina
Reviewer
4 reviews 4 reviews
3 attraction reviews
5 of 5 stars Reviewed April 11, 2015

I absolutely loved this arcade. Your money is loaded onto a card and your tickets get automatically loaded onto that same card, so much easier than the old system of feeding tickets into a machine not to mention remembering to get your tickets! I took my 5 yr. old grand-daughter and she loved it. the games vary so all ages... More 

Was this review helpful? Yes
Joey K, Manager at Arcade City at The Island, responded to this review

Vonnie, Thanks for taking time and giving us an awesome review! We take great pride in our wonderful arcade. We are glad you and your daughter enjoyed everything all electronic, I must say it's pretty awesome! We hope you guys come back soon for a future visit! More 

Senior Reviewer
8 reviews 8 reviews
6 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

Living only an hour and a half from Pigeon Forge, we visit just about every Tuesday and Wednesday. Our trip is not really for Dollywood nor other attractions. It is to come to this arcade. We are hooked on the wizard of oz game and love to play it. Although there are several other locations with the same game, we... More 

Was this review helpful? Yes
Joey K, Manager at Arcade City at The Island, responded to this review

Doug, What an outstanding review! Thank you for always choosing us, we are so thankful for the opportunity to continuously serve you day in and day out! Wow you come just for us, that is awesome! We have the greatest team I could ever ask for! We look forward to next time with you Doug! Thanks again!! More 

Independence, Kentucky, United States
Senior Contributor
38 reviews 38 reviews
17 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 6, 2015

This was our first time at The Island in Pigeon Forge. I had purchased tickets to the 7-D ride there (via Groupon) and it was out of order. The same company owns the ride and the arcade, so they gave us each a $2 game card for our inconvenience. I also found a coupon for a free $2 game card... More 

Was this review helpful? Yes
Joey K, Manager at Arcade City at The Island, responded to this review

We are so thankful you came in and gave us a shot! So sorry about 7-D (it is a must try). I love how we are all electronic it helps the flow of everything go so much better, from the games not breaking as much all the way up at the redemption counter while he/she is picking his.her prizes. Thanks... More 

Medina, Tennessee
1 review
5 of 5 stars Reviewed April 4, 2015

This arcade is very clean and the staff is great. Most games are only $1.00 and if you buy a $100.00 game card you get $45.00 free. There are also other attractions there for the whole family!!!!!!!!!!!!

Was this review helpful? Yes
Joey K, Manager at Arcade City at The Island, responded to this review

Andy, Thank you for taking time and giving us a great review! I definitely agree our best deal is the $100 deal where you almost get half your money back! We hope you come back soon! More 

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