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Big Top Arcade

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Address: 3275 Parkway, Pigeon Forge, TN 37863
Phone Number: +1 865-365-4243
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Today
10:00 am - 11:00 pm
Closed now
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Hours:
Sun - Sat 10:00 am - 11:00 pm
Recommended length of visit: 2-3 hours
Description: Big Top Arcade Features the Latest and Greatest Games for every...
Big Top Arcade Features the Latest and Greatest Games for every generation. Skill Games, Driving Games, Shooting Games, Redemption Games, Big Top Arcade is "Going Green" with the Embed Card system, No more Tokens No more Tickets, Everything is done with a Re loadable Playcard that you purchase. Put any amount of money on your card.. swipe your card at the desired game of choice and Presto the Tickets you win will load to your card instead of coming out of the game. Register your card to save up for the really big prizes at our Redemption counter or cash them in when you are done playing. Our Redemption has the largest selection of the greatest prizes available, everything from Tootsie rolls to Ipads.
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TripAdvisor Reviewer Highlights

Read all 384 reviews
Visitor rating
  • 307
    Excellent
  • 52
    Very good
  • 18
    Average
  • 5
    Poor
  • 2
    Terrible
Fun time

Tom was excellent. He was able to answer any question and help when asked. Always saw him busy cleaning or helping customers. Very polite.

5 of 5 starsReviewed August 29, 2015
Susan P
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384 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed August 29, 2015 NEW

Tom was excellent. He was able to answer any question and help when asked. Always saw him busy cleaning or helping customers. Very polite.

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

Susan P, Thank you kindly for giving us a five star review, and letting me know how you felt Tom was "excellent". He is a new employee, and found to be quite the asset to my staff here at Big Top Arcade. The staff here puts our guests on a priority level to ensure great customer service and satisfaction. Our... More 

Southside, Alabama
Level Contributor
4 reviews
3 attraction reviews
5 of 5 stars Reviewed August 25, 2015 NEW

My family and I have been several times and we love the atmosphere, people and games!! The staff is very friendly and on our last visit we enjoyed talking with Becky. Thank you!!

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

AshleymE4347MI, Thank you kindly for the five star review. I'm so happy to see that you come here often, love our atmosphere, the games, and my staff. Becky is quite the asset to my team, and we are lucky to have her here at Big Top Arcade. Next time, your back up from Alabama, stop in and see Becky and... More 

Corinth, Mississippi
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2015

Had a lot of fun here. A lot of games to choose from. Especially the temple run and terminator games.

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

tuppypuppy, Thank you kindly for the five star review and letting everyone know that you had a lot of fun and plenty of games to choose from. We offer games from the youngest of players to just the young at heart. Next time, y'all are back from Mississippi, stop back and see us, we'll be waiting. Respectfully, Michael General Manager More 

Shelby, North Carolina
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2015

good place to take the family too. We really enjoyed playing the games and getting prizes The staff are super friendly

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

Bobbie M, Thank you kindly for the five star review, we appreciate that. We take pride in the fact that we have a great staff that centers it's attention on great customer service and providing our guests with a super clean arcade. Our goal here is to create fun experiences and loyalty. So the next time you're visiting us from... More 

New Haven, Michigan
Level Contributor
79 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 13, 2015

My family and I really enjoyed all of the amusement. It was really really fun and entertaining. Plus the cashier associate was really helpful and courteous.

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

EFAM6, Thanks for taking the time to give us a review. We appreciate your complements, and letting us know you had a fun time, and found the staff that be helpful and courteous. Next time you're visiting us from New Haven stop in and see us again, we'll be waiting. Respectfully, Michael General Manager More 

Level Contributor
19 reviews
4 attraction reviews
5 of 5 stars Reviewed August 12, 2015 via mobile

Great arcade! Don't be fooled into the other places in town! Great staff great games! The wizard of oz game is addicting!

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

Bill C, Thank you so kindly for giving us an honest five star review of Big Top Arcade. We appreciate that you feel we have the "Best Arcade", and we agree. We are a newer building of only two years, and have some of the most up to date games available on the market today The Wizard of Oz game... More 

Level Contributor
16 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 12, 2015

Small arcade, but it was clean, and the staff was nice. The only thing I didn't like were the prices, almost every game was $1-1.50 a piece!

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

Melanie W, Thank you for taking the time to give a review. We appreciate that you mentioned that Big Top Arcade was clean, and my staff was nice. Our Arcade offers many value added specials to all our guests when purchasing a play card from our kiosks or at the register. These values range from $45 to $5 dollars and... More 

Imperial, Missouri
Level Contributor
8 reviews
6 attraction reviews
3 of 5 stars Reviewed August 12, 2015

It's a nice arcade, not the cheapest. It has some carnival type rides attached that the kids loved, per ride cost.

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

John Duncan, Our Arcade offers many value added specials to all our guests when purchasing a play card from our kiosks or at the register. These values range from $45 to $5 dollars and add a 20% -45% increase to your gaming experience. We offer this all day every day to everyone. Our game pricing is right in line with... More 

Gastonia, North Carolina
1 review
5 of 5 stars Reviewed August 12, 2015

My name is Mary Copeland and I was a 1st time visitor last weekend with my family and we truly enjoyed our visit. we found the Staff to be extremely friendly and I really gravitated towards Becky becuz she was very engaging.I sat down a lot becuz I was not well and she talked to me and gave me water... More 

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

Mary C, Thank you so kindly for taking the time to give us an honest review and five stars to match it. On behalf of myself and my staff, I also want to thank you for acknowledging everyone the way you did. It is nice to see that we had such an impact on your experience while visiting Big Top... More 

Roachdale, Indiana
Level Contributor
6 reviews
1 of 5 stars Reviewed August 12, 2015

This arcade is so out of date and run down. Most of the games broken.. the amount of tickets for prizes out rageous and you would be better if you would just buy the item you want as it is cheaper

Was this review helpful? Yes
Michael M, General Manager at Big Top Arcade, responded to this review

Robin D, We have over 300 excellent ratings, and only 1 terrible. According to TripAdvisor reviews we are the number one rated arcade in the area, and even number one in the "amusement park" section even beating out our beloved country stars attraction. The arcade is a new building erected in 2013, and is kept extremely clean as you can... More 

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