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Big Top Arcade

3275 Parkway, Pigeon Forge, TN 37863
+1 865-365-4243
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94%
Ranked #6 of 84 Activities in Pigeon Forge
Type: Amusement
Recommended length of visit: 2-3 hours
Owner description: Big Top Arcade Features the Latest and Greatest Games for every generation. Skill Games, Driving...
Useful Information: Activities for older children, Food available for purchase, Bathroom facilities, Activities for young children, Wheelchair access
More attraction details
Attraction details
Type: Amusement
Recommended length of visit: 2-3 hours
Hours:
Sun - Sat 10:00 am - 11:00 pm
Owner description: Big Top Arcade Features the Latest and Greatest Games for every generation. Skill Games, Driving Games, Shooting Games, Redemption Games, Big Top Arcade is "Going Green" with the Embed Card system, No more Tokens No more Tickets, Everything is done with a Re loadable Playcard that you purchase. Put any amount of money on your card.. swipe your card at the desired game of choice and Presto the Tickets you win will load to your card instead of coming out of the game. Register your card to save up for the really big prizes at our Redemption counter or cash them in when you are done playing. Our Redemption has the largest selection of the greatest prizes available, everything from Tootsie rolls to Ipads.
Useful Information: Activities for older children, Food available for purchase, Bathroom facilities, Activities for young children, Wheelchair access

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200 reviews from our community

Visitor rating
    167
    22
    8
    3
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Date | Rating
  • English first
  • Any
English first
Latta, South Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 14, 2014

The customer service is second to none. There are real prizes.The value for the money can't be beat! I will be back.

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Mark and Lisa, we are so glad you chose our arcade out of all the ones in town. We strive to be the best so to hear it in this fantastic makes us feel amazing! I do believe we have the best crew possible here and wouldn't trade them for the world. We can't wait till you guys come back... More 

1 review
5 of 5 stars Reviewed December 14, 2014 via mobile

Fun games, most were a dollar and up, but had ski ball for $.50 per play which is good. Best game is the wizard of oz. we had a group of 15 and they had fun. Very friendly staff!

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

JE, Thanks for the awesome review and we are glad you brought your group and let us take care of you! Ice Ball is a great game and Wizard of Oz is one of the most popular games we have! thanks for taking time and giving us a review. We look forward to seeing you guys again soon! More 

1 review
5 of 5 stars Reviewed December 11, 2014 via mobile

I came in on dec. 6th while on vacation and brought my 4 kids and my hubby... we was lovely greeted when we were walking up to the door by a woman that during our vist told us she was new... she introduced herself as kelly and made sure to make us feel at home... i dont really like the... More 

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Wow, reviews like this just make everyone smile from one side to the other. You're right Kelley is new and a fantastic employee and a great fit to our fabulous team here at Big Top. Customer service is what sets us apart from every other arcade and we are all about creating an experience. I personally believe we have the... More 

1 review
5 of 5 stars Reviewed December 7, 2014 via mobile

I loved it so much I got there and stayed like all night (11pm-2am)we definitely payed for what it's worth and more🙈🙈👌it's excellent!!!!

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Renee, we are so glad you had a blast at Big Top! We strive to be the best around and could not do it without reviews like these! Thanks so much and we hope to see you again soon! More 

Darlington, South Carolina, United States
1 review
5 of 5 stars Reviewed December 6, 2014

This is our first time in pigeon forge and when we were driving down the strip the kids wouldn't let us go past with out stopping. We were greeted by a very friendly employee, Michael, who made sure we had the best experience the whole time we were there. Even though we are only here for a weekend we will... More 

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Brittni, Thanks for a fantastic review! We are so glad you enjoyed your time here at Big Top and can not wait for you to come back! Michael is an excellent employee and goes above and beyond for every guest! I believe we have the best team for the best arcade! We hope to see you soon and again thanks... More 

2 reviews
5 of 5 stars Reviewed December 2, 2014

We come here every time we are in pigeon forge, we love playing the games and riding the go-carts. The staff is always very nice. This visit, Joey was awesome and very nice to my little girl. It's one of our favorite place to visit. I suggest everyone go have fun here like we do.

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Thanks for an outstanding review and mentioning me, but I can't take all the credit we have the best employees I could possibly ask for here. We are known for our outstanding customer service and what sets us apart from everyone else. We look forward to seeing you in the near future. More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014

Great folks here, Michael was extremely helpful & everyone was friendly as can be. Well be back in the future as we always stop in for some games & prizes.

Was this review helpful? Yes 1
Joey K, Manager at Big Top Arcade, responded to this review

Rich, Thanks for being so loyal and continuing to let us serve you. Michael is a great employee and next time you see him he will be in a different colored shirt for his outstanding performance and is being promoted! We are so glad you love Big Top and time after time visiting us. We can not wait to see... More 

1 review
5 of 5 stars Reviewed November 30, 2014 via mobile

We visit this arcade every single time we make a trip to Pigeon Forge! Very friendly staff! Fast go carts! Awesome games!

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

April, we are so thankful you choose Big Top every time you come into town! We have the best team any place could ask for! We can't wait till you come back and see us again! More 

Cleveland, TN
Senior Contributor
26 reviews 26 reviews
5 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 30, 2014

When we walked in and saw the signs for e-tickets, wasn't very sure what to do. Walked straight to a kiosk that was very user friendly. I love the fact you have your "tokens" and tickets all kept on a card. Made my little girl feel all important caise she got to use her card. She knew exactly how much... More 

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Alleysmom, we also love the E-cards and tickets! It benefits everyone from not having the games breaking down due to a ticket or token jam to losing tickets from carrying them around! We are so glad you took advantage of registering your card and telling others about it! We are very grateful for your time at Big Top and hope... More 

1 review
5 of 5 stars Reviewed November 27, 2014

This is a top rate arcade. Lots of fun. The staff were friendly and very helpful. Best arcade we have been to! Highly recommend.

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Thanks for the excellent feedback, hope to see you soon! More 

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