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Big Top Arcade

Address: 3275 Parkway, Pigeon Forge, TN 37863
Phone Number: +1 865-365-4243
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94%
Ranked #7 of 88 Activities in Pigeon Forge
Type: Other fun and games, Fun & Games
Recommended length of visit: 2-3 hours
Owner description: Big Top Arcade Features the Latest and Greatest Games for every generation. Skill Games, Driving...
Useful Information: Wheelchair access, Activities for young children, Bathroom facilities, Activities for older children, Food available for purchase
More attraction details
Attraction details
Type: Other fun and games, Fun & Games
Recommended length of visit: 2-3 hours
Hours:
Sun - Sat 10:00 am - 11:00 pm
Owner description: Big Top Arcade Features the Latest and Greatest Games for every generation. Skill Games, Driving Games, Shooting Games, Redemption Games, Big Top Arcade is "Going Green" with the Embed Card system, No more Tokens No more Tickets, Everything is done with a Re loadable Playcard that you purchase. Put any amount of money on your card.. swipe your card at the desired game of choice and Presto the Tickets you win will load to your card instead of coming out of the game. Register your card to save up for the really big prizes at our Redemption counter or cash them in when you are done playing. Our Redemption has the largest selection of the greatest prizes available, everything from Tootsie rolls to Ipads.
Useful Information: Wheelchair access, Activities for young children, Bathroom facilities, Activities for older children, Food available for purchase

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216 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Chesapeake, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 29, 2015 NEW

Nothing like the arcades I used to frequent in the 90's. If your looking for... or remember the dark, hot, usually smelly arcades of yester-year..... Big Top Arcade is the farthest thing from it. Everything was immaculate and clean. Brightly lit both inside and out. Staff went out of their way to explain the card payment system and ensure our... More 

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Shep, We appreciate you taking time and give us such great feedback. The arcade world has definitely changed since the 90's and we definitely take pride in our awesome arcade. We have the best staff any place could ever have, we want you to feel welcomed from when you walk into the door and leave with an awesome experience. We... More 

1 review
5 of 5 stars Reviewed January 27, 2015 NEW

The arcade was by far the cleanest one my husband and I have ever been in. There customer service was excellent!

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

We appreciate you taking time and giving us some phenomenal feedback. We take great pride in our awesome arcade, from preparing before you walk in, till the time you leave. We are all about creating a memorable experience and leaving our footprint. I have the best possible employees I could ever ask for they truly go above and beyond daily... More 

Florence, Alabama
1 review
5 of 5 stars Reviewed January 21, 2015

We had a blast!! I have never been to an arcade where the staff went above and beyond to make sure we had fun. And the great thing is that you don't have to keep up with your tokens or tickets; it's all kept electronically on a small card. My 8 year old had fun with his 'credit card'. We... More 

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Danielle, We are so glad you had a fantastic time and gave us a great review! Our company takes great pride in our customer service and it is what sets us apart from all other organizations. The electron card and tickers is amazing we love it here at Big Top. We are so glad you will be back! We look... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 13, 2015

Small arcade but felt good knowing my 2 year old wouldnt go far. Loved the service. The girl was amazing!

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Heather, thanks for taking time and giving us a great review! We have the best employees I could ask for here at Big Top, they all are great! We hope you come back and see us soon! More 

2 reviews
5 of 5 stars Reviewed January 12, 2015

We took our 3 kids 11, 9, and 5. There was something for all of them to do. My husband, father, and I all had a great time as well. The staff was incredibly friendly. My husband lost money on a game and the staff gave his $ plus some back. It was raining so it was nice to have... More 

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Tiffany,Thanks for taking time and giving us some great feedback! We are so glad you chose to spend some time with us at Big Top. We are glad everyone had a fantastic time and we look forward to you guys coming back and visiting us! Thanks again for an awesome review! More 

1 review
5 of 5 stars Reviewed January 9, 2015

We had a fun time there. The staff was very nice and helpful. I have a 2 yr old and they went around and showed us games she would be interested in. Thanks for being so nice!

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Macayla, thanks for taking time and giving us some awesome feedback! We want to be the best arcade out there so we strive to have the best employees and great environment to come into everytime. We are very thankful you came and visited us and look forward to next time! More 

Miami, Florida
1 review
5 of 5 stars Reviewed January 6, 2015

Went here after riding go-karts. We have young kids, and they had a great time! They didn't want to leave. They have a wide variety of games and very friendly staff. Michael helped us get our card set up (very nice!) and we got to play many different games. Glad we went and will go back next time we are... More 

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Jaclyn, Thanks for an excellent review! Michael is a great employee and an asset to our company. We want to create an experience for every guest who walks through our doors.We can't wait for you guys to come back! More 

1 review
5 of 5 stars Reviewed January 4, 2015

The staff was extremely friendly and overall very nice people. Our children had a lot of fun! Thank you! I will be returning and will be recommending your Arcade to our family and our friends.

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

NGiles, Thanks for taking time and giving us a fantastic review! We are very thankful you had an opportunity to come and be a guest at Big Top. We appreciate the great recommendations to friends and family and hope to see you again soon. More 

1 review
5 of 5 stars Reviewed January 3, 2015

Clean, comfortable, and overall enjoyable. However, if you're hoping to acquire a major migraine this is the place for you! I happen to love loud music- you'll hear my minivan pumping current pop hits before you see me- so if that's any indication of how tolerant I am for loud- then you will appreciate my complaint when I tell you... More 

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

Leslie, what great and honest feedback you have giving us. First off thank you for what you do in creating and molding our future generation of kids. Next, we have the best employees I could ask for here and they always have a smile when they are here:). We are so glad you enjoyed the arcade and took time to... More 

Charleston, West Virginia
Top Contributor
123 reviews 123 reviews
12 attraction reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 2, 2015

Our family enjoyed the Big Top Arcade in Pigeon Forge. They have a huge variety of electronic games; skee ball; basketball, etc. The facility is super clean, well maintained and the staff was friendly, helpful and, did I say friendly. This visit was our second, and we'll return next trip to Pigeon Forge.

Was this review helpful? Yes
Joey K, Manager at Big Top Arcade, responded to this review

What great feedback and we appreciate you stopping in more than once! We are so glad you noticed the variety of games along with enjoying them! We look forward to your next visit with us at Big Top Arcade! More 

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