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Gray Line Tours

2416 Music Valley Dr # 102, Nashville, TN 37214
(615) 883-5555
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Ranked #32 of 65 activities in Nashville
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Type: Tours
17 visitor photos
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163 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cary, North Carolina
2 reviews
5 of 5 stars Reviewed July 29, 2014 NEW

My wife and I just completed the Gray Line Tour, "Homes of the Stars". This 3.5 hrs tour was what it advertised, AND SO MUCH MORE. The tour guide/driver provided a "rolling" glimpse of the stars daily life in and around Nashville which made one see quickly "why so many entertainers call Music City home." He (Dan) provided interesting information... More

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Scotch Plains, New Jersey
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

The bus trip from the hotel to the cruise was horrible. We had no a/c, even though the driver said it was on and working. There was heat continually coming out by the floor of the bus and no matter where you sat the heat was there. With the exception of a 4 inch opening at various locations on the... More

Was this review helpful? Yes 1
Council Bluffs, Iowa
Contributor
14 reviews 14 reviews
8 attraction reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed July 12, 2014

My husband and I took the Historic Tennessee Tour on July 8th, 2014, not worth the $124 it cost, plus the $22 for lunch. The driver Mr. Harris rushed us through each place, gave us 30 minutes to eat lunch, and returned us to our hotel at 3:10pm. We were told it was a 7:00 hours long, but by the... More

Was this review helpful? Yes 1
GLTNManager, Manager at Gray Line Tours, responded to this review

Thank you for taking the time to review our Historic Tennessee Tour. The tour is 7 hours to accommodate time at both the Hermitage and the Belle Meade Plantation, as well as lunch in between and transportation between the two locations since they are not near each other. Our lunch location, the Hermitage House Smorgasbord, offers a variety of vegetarian... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

I wanted to see a little bit of the more historical parts of Nashville and had identified a couple on map, but as most things go with traveling, the challenge came with figuring out how to get there when you don't rent a car. Gray Line was great. I booked my Historic Tennessee tour the day before I arrived, they... More

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GLTNManager, Manager at Gray Line Tours, responded to this review

Thank you for your kind comments regarding our Historic Tennessee Tour. We really appreciate it and are happy that you had a good experience with us. :) More

Jacksonville, Florida
Contributor
19 reviews 19 reviews
5 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2014

This was a nice way to see the city, the tour drivers were very informational, we did the hop on/off tour and were able to go at our own pace.

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GLTNManager, Manager at Gray Line Tours, responded to this review

Thank you for taking the time to review our Music City Trolley Hop On/Off Tour... We appreciate your comments and are happy that you had a great time. :) More

Floyds Knobs, Indiana
Contributor
17 reviews 17 reviews
7 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

I visit Nashville a few times a year anytime I take guest with me I make sure we do the Gray Line Tours. I have done the tour of the stars home. Drives around and shows you where they live and work. The down town tour with the Opry House and Tootsies and Country Music Hall of Fame is very... More

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GLTNManager, Manager at Gray Line Tours, responded to this review

Thank you for your kind review regarding our Discover Nashville and Homes of the Stars tour. We are glad that you had a good time and hope to see you again soon! More

Nashville, Tennessee
1 review
2 of 5 stars Reviewed July 8, 2014

Discover Nashville Tour was very poor. Sights were difficult to see from the bus and the driver didn't seem very knowledgeable on what he was showing. Driver also expressed a lot of personal views on various other topics. We booked the combo tour including the Home of the Stars Tour. Driver told us that those of us that booked the... More

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GLTNManager, Manager at Gray Line Tours, responded to this review

Thank you for taking the time to review our Discover Nashville tour. We appreciate all reviews and use them to improve our tours and products. Having read your reviews, we are extremely displeased that a driver would react in that manner and would like to take steps to correct this behavior and to help drivers better communicate the tour components.... More

Calgary, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed June 30, 2014

We did 3 events with these folks. To book tickets and talk to them on the phone was good. The tours were very good. We did the General Jackson and Grand Ole Opry through Grey Lines and they provided the transportation. We had they same driver both times and he was not very personable. For the Opry, we actually got... More

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GLTNManager, Manager at Gray Line Tours, responded to this review

Thank you for taking the time to review our tours and transportation. We appreciate all reviews as these help us to improve our offerings for our guests. We are sorry that the driver left without calling you to confirm. We know that this must have been a mistake and is not something that happens normally. We also apologize that he... More

Oslo, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed June 28, 2014

We were picked up downtown after being having lunch and being dropped there from our morning Grayline tour of the rymen and CM Hall of Fame. The Grayline buses are not marked for what tour they are waiting for so it causes a bit of confusion. In the heat, it is frustrating to run back and forth between buses trying... More

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GLTNManager, Manager at Gray Line Tours, responded to this review

Thank you for taking the time to review our Homes of the Stars tour. We appreciate all reviews as this helps us to make our tours better for our guests. Regarding your comments about the buses not being marked, we are going to be looking at ways to improve this for future guests. We do allow a 30 minute break... More

New York, New York, United States
Senior Contributor
24 reviews 24 reviews
10 attraction reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 24, 2014

We bought tickets to the Grand Ole Opry through Orbitz which included a ride to the Opry through Gray Line. We were told to start waiting for the bus at 5:30pm, but that it may not arrive until 6:15pm. It finally came at 6:20. The show started at 7pm. We missed the first 10 mins. We took a cab home.

Was this review helpful? Yes
GLTNManager, Manager at Gray Line Tours, responded to this review

Hi Kathleen, Thank you for taking the time to write a review of our Grand Ole Opry Ticket and Transportation. We are incredibly sorry that ten minutes of the show were missed. We would like to speak with you further about this incident and discuss how we can make it up to you. Please email us at CMcDaniel@graylinetn.com. Thank you. More

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