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Phillip Island Chocolate Factory

930 Phillip Island Road, Newhaven, Phillip Island, Victoria 3925, Australia
03 5956 6600
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Ranked #4 of 5 Attractions in Newhaven
Type: Factory Tours
77 visitor photos
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282 reviews from our community

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Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 15, 2014 NEW

Such a let down, the first thing you notice when you walk in is the smell! It smells like an Indian restaurant, I like Indian but not at a chocolate factory! The place is run down and looks cheap, the outlet isn't the greatest! We walked out within 10minutes! Can't rate the tour as we didn't bother!

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
27 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2014 NEW via mobile

We had a great time in the chocolate factory. The tour was of great knowledge, cost 15$ approx. Everything that goes in the making was displayed step by step. Displays inside are all made of chocolate. U will see chocolate waterfall. You can have a photo in the display room & email it to urself for free as a souvenier.... More

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Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
5 of 5 stars Reviewed September 7, 2014

My wife and I have had the best time at Panny's. We were introduced to the process from the tree to the finished product by a guide who was clearly enjoying her job. There were interactive displays which is a novel experience for us. Even if you are not a huge Chocolate lover (me) you will be engaged in your... More

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PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this review

Thank you for such a great review. We are so happy you enjoyed our Chocolate Factory with all the amazing things to see and do, it sounds like you experienced them all. Its wonderful when people enjoy themselves and have a great time. We hope to see you and your wife again soon. More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 3, 2014

A great place to visit to buy the chocolate. Have great eats and drinks and can relax before heading to Phillip Island or coming back to Melbourne.

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PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this review

Glad you enjoyed yourself, everyone is welcome to explore our shop, cafe, or take a tour, its up to you if you want to do one all all of things we have on offer. You don't even have to call in to buy our wonderful chocolate, you can also purchase the chocolate online via our website. Hope to see you... More

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
11 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 26, 2014

The chocolate is really outstanding, but the chocolate and tours are completely over priced. No chocolate is worth that amount of money. We are local and probably won't be bringing our guests here... it's a nice place but we like a good deal for our money.

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PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this review

Thanks for the review, Its nice to hear the our Chocolate is outstanding!, We make it with the finest ingredients available, all from sustainable suppliers, with more coco and less sugar making Panny's Chocolate outstanding. Pricing is a tick topic, we try to keep our prices as low as we can, allowing enough to cover overheads, maintenance and future development.... More

Singapore
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed August 25, 2014

The reviews seems to be doig injustice to this wonderful place. Is a seld guided tour which allows u to play some games and be rewarded with tokens which can be exchanged for chocs at the end of the tour. It also includes make your own choc design which u can eat it. Able to taste chocs too. Pretty fun... More

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PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this review

Thanks for the review, We are very pleased that you enjoyed our chocolate Factory, and all of the games, especially the rewards.....chocolate!! yum. Our chocolates, are handmade, from the finest sustainable ingredients available and contains more coco than mass produced brands. Our aim is to have the freshest highest quality chocolate available for our customers. Thank you for visiting I... More

Senior Reviewer
10 reviews 10 reviews
7 attraction reviews
4 of 5 stars Reviewed August 24, 2014

We went in and walked out under 20mins.. Most of the time there was spent waiting for the chocolate you squiggle on paper to come out.. I also not a fan of the chocolate but my partner liked it! Also wasn't too busy for a Sunday afternoon!

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PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this review

Nice to hear you had a great time, Generally we like people to take their time through the tour, take in each exhibit and what it has to offer. We recommend people allow 45minutes to go through the exhibit to be able to enjoy every display. Thank you for the review More

Boonton, New Jersey
Contributor
17 reviews 17 reviews
16 attraction reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 24, 2014

It was about $25 to get in which we all thought was ridiculous and it turns out it was when we went through it in 20 minutes. I will say they had cute little games in there which gives you the ability to win chocolate prizes but overall it was just okay and expensive. Definitely knowledgeable and informative but keeps... More

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PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this review

Thank you for taking the time to write a review. Admission Pricing is $15 Adult, $10 Children, $45 Family (2A & 2C) I am glad you enjoyed our displays, games and thought it was informative. More

Perth, Australia
Top Contributor
77 reviews 77 reviews
66 attraction reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 20, 2014

Love visiting chocolate factories to sample the goods and indulge. No samples unless you did a $15paid tour and the mixed menu of chocolate and Indian food at Pannys is interesting. The shop is located huts after the Information centre as you head for the Islands tourist attractions. Unless you want a great cup of hot chocolate Id keep driving.

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PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this review

I am glad you loved visiting the Chocolate Factory, Panny's Amazing World of Chocolate., and our Cafe, where we have wonderful Chocolate inspired dishes and flavours, and some lovely Traditional Indian Flavours as well. We hope to see you again More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
14 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2014

You learn a lot about the making of chocolate. Everything you see is made from chocolate, the mini railway is all chocolate plus all the displays. You can have a go at making your own chocolate bars as well. We had a great time and purchased lots of chocolate to take home. Yum.

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PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this review

Thank you for the review. Its always great to hear when visitors have a great time, and enjoyed our exhibits made out of chocolate and making their own. Our chocolate is hand made from the finest ingredients available and come from sustainable, environmentally sound suppliers enabling us to produce the finest handmade chocolates available that contains more coco and less... More

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