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Address: 215 Broad Street, Shuttle Park North Breezeway, Chattanooga, TN 37402
Phone Number: +1 800-322-3344
Website
Today
10:00 am - 5:00 pm
Open now
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Hours:
Sun - Sat 10:00 am - 5:00 pm
Description: Our new Visitor Center is in the Shuttle Park North Breezeway, 215 Broad...
Our new Visitor Center is in the Shuttle Park North Breezeway, 215 Broad Street, Chattanooga, TN, 37402. Open 7 days/wk from 10am to 5pm EST weather permitting.
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TripAdvisor Reviewer Highlights

Read all 120 reviews
Visitor rating
  • 79
    Excellent
  • 23
    Very good
  • 6
    Average
  • 3
    Poor
  • 9
    Terrible
Small, but efficient and helpful

The visitors center is located at the terminal for the free shuttle buses, so it's very convenient. The staff seems to have a good grasp of the city's sites and they are very... read more

4 of 5 starsReviewed April 4, 2015
Ghostwriter62
,
Alabama
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120 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Alabama
Top Contributor
91 reviews 91 reviews
35 attraction reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 4, 2015

The visitors center is located at the terminal for the free shuttle buses, so it's very convenient. The staff seems to have a good grasp of the city's sites and they are very willing to help. They even give you publications that have coupons to help you save a few bucks during your trip!

Was this review helpful? Yes 1
Orlando, Florida
Contributor
12 reviews 12 reviews
6 attraction reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed December 28, 2014

It was very difficult to locate this - it is in kind of an outdoor hallway, actually it's next to the CARTA free bus stop. There were only a few racks of brochures. Roger was very helpful and told us about the free buses, We had difficulty finding a parking lot that had open spots and that would accept payment... More 

Was this review helpful? Yes 2
Niles, Illinois
Reviewer
4 reviews 4 reviews
3 attraction reviews
5 of 5 stars Reviewed December 18, 2014

I thought that everyone there was very knowledgeable and one thing I would like to add is run that shuttle on Sundays - when tourists are there!!!

Was this review helpful? Yes
Lucedale, Mississippi, United States
Senior Contributor
23 reviews 23 reviews
6 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014

The employees are extra friendly and will go out their to help. The information they give is accurate. The area is very clean in every respect. I would stop there evry time.

Was this review helpful? Yes
Syracuse, New York
Senior Contributor
21 reviews 21 reviews
3 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 16, 2014

Stopped at the visitor center before going to the aquarium. Pamela Green was very helpful!!! So was so nice and gave me information about the city. She also answered my questions. Without knowing it, I was standing there talking to her for 20 minutes!

Was this review helpful? Yes
Kennesaw, Georgia
1 review
5 of 5 stars Reviewed October 19, 2014

My husband and I made one of our regular trips up to Chattanooga today (October 19, 2014) from Kennesaw, GA. We had never used the visitors center before today. We asked a very sweet woman named Pam for directions to the Oktoberfest. She gave us very detailed directions and how to take the shuttle closer to the location so we... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 9, 2014

I LOVE Chattanooga! There are so many wonderful things to do, and people are so friendly. A few years ago when I first visited Chattanooga they had a beautiful Visitor's Center, today they have no plans for a visitor center other than the mobile brochure racks currently situated under a bridge at the Aquarium, available only in fair weather. A... More 

Was this review helpful? Yes 2
Chattanooga, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 5, 2014

Chattanooga had a beautiful visitor center 2 years ago but on our last visit to Chattanooga in July we discovered it was closed and they only had a small open air information booth at the Tn. Aq. It was a nice visitors center.....

Was this review helpful? Yes 2
Denham Springs, Louisiana
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 30, 2014

We received a lot of interesting information from the lady that was working. She told us about the best places to go and see, also the best camping areas as we we're pull in' our travel trailer.

Was this review helpful? Yes 1
East Central FL
Top Contributor
177 reviews 177 reviews
50 attraction reviews
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed August 23, 2014

It certainly wasn't where the sign downtown directed us to. And when we asked a few folks all they knew was it moved but didn't know where. For as nice at Chattanooga is, this was a real disappointment.

Was this review helpful? Yes 3

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Questions & Answers

Questions? Get answers from Chattanooga Visitor Center staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?