When me and husband first got the falls there was small line to get to elevator that takes you down the falls. Above the door is a sign that states the tour is about an hour long and there are no bathrooms along the way so if you have to go you better do it before you go down. We... more

This is a really neat place to see, however, there are so many people being shuffled a very tight little space that you end up waiting, and waiting, and waiting in really long lines. By the time you leave you will be completely drained. The tours are very poorly organized. If you are the kind of person who does not... more

I Visited Ruby Falls with my girlfriend and both of us loved it. Enjoyed the walk through the caverns, intriged and interested with the stalacnites and various formations that have been formed.. Our guide was both interesting and informative (the only thing i could say aobut her was she had a squeaky voice but I won't hold it against her).... more

great cavern, with nice tour guide . Great for kids that can walk, cant bring a stroller ,and its a nice mile of walk ,hard to carry alittle one that long.... lots to see bring camera! we enjoyed it alot! more

My family was mixed in their appreciation of Ruby Falls. The waterfall inside the cave I think was liked by all. But we have two that did not like being in a cave. Apart from that, my 8 year old, 6 year old ,and 3 year old liked the tour. It was a bit pricey for a family at 60... more

This was a great guided tour through a large cave. It was a little tight in places, which stressed one of our claustrophobic travelers out a little. But, everyone enjoyed the tour. The morning started out pretty rainy, so this was also a great way to stay dry while we waited for the weather to clear to see other attractions. more

It was ok...I guess. You have to walk a mile underground while getting out of the way of every other group coming back. And when you finally get there, you are timed. Guide told us the lights are timed 8 mins. Then you have to get out. So we finally got to the waterfall took pics as fast as we... more

Lesson learned. I'm sure the attraction is very awe inspiring under normal circumstances. However, Memorial day weekend is one of their two busiest times of the year, A normally one hour tour turned into 2 plus hours of mostly standing and then leaning to the side to let others through on their way out. There is only one way in... more

We arrived at Ruby Falls on Tuesday, May 12th, 2009. It was very beautiful! I could have taken much more photos, but we were so rushed! The tour guide went way too quick, and it turned out to be a major disappointment. My boiling point came when you actually got to see the falls. She told us 5 minutes, and... more