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Address: 1280 Highway 315, Wilkes-Barre, PA 18702 (Formerly Mohegan Sun at Pocono Downs)
Phone Number: +1 888-946-4672
Website

TripAdvisor Reviewer Highlights

Read all 501 reviews
Visitor rating
  • 128
    Excellent
  • 161
    Very good
  • 107
    Average
  • 49
    Poor
  • 56
    Terrible
Nice convention facility

Good location with many supports, such as water and hot beverages available during our all day meetings. Also offered non smoking casino area when & if lady luck was calling!

4 of 5 starsReviewed April 28, 2015
Virgo427
,
Plainfield, NJ
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501 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 4, 2015 NEW

I must preface this review by stating that every word of it is true and I have/had no axe to grind, and any detail I may leave out is for the sake of brevity, and not germain to the issue(s) at hand: I stopped by on a Sunday evening - my first and only time there - because it was... More 

Was this review helpful? Yes
Mountain Top, Pennsylvania
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed May 1, 2015 NEW

I purchased two 25$ rustic kitchen gift cards that came with free slot play two weeks ago. Upon picking them up, was told I had 30 days to use the free slot play. Went back today and was now told the free slot play expired the end of April which was NOT 30 days. What a waste of $50.

Was this review helpful? Yes
Plainfield, NJ
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 28, 2015

Good location with many supports, such as water and hot beverages available during our all day meetings. Also offered non smoking casino area when & if lady luck was calling!

Was this review helpful? Yes
Scranton, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 27, 2015 via mobile

I was yelled at and threatned by staff. I was playing a table game and I was complaining about the poor service and treatment I was receiving. I commented that the dealers and the shift manager named Cruz threatned to throw me out. Ha ha. I wish they would I would save about 60k per year. The rules are different... More 

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
6 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

Casino is new and modern. There is plenty of space and great restursnts. Valet is free! The area where the race track is located is great!

Was this review helpful? Yes
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

We are glad you enjoyed your visit. Can’t wait to have you back and enjoy even more of what Mohegan Sun Pocono has to offer! More 

Taylor, Pennsylvania
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 15, 2015

well lets start by saying I'm stupid and visit there at least 2 to 3 times a week Most of the staff are great, Pay outs are the pits, I keep telling myself I'd be better off just driving by and just throw my money out the window. buttons on a lot of the machines have been broken for months... More 

Was this review helpful? Yes 3
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Thank you for your review. We are sorry to hear about your disappointment, but please know that we appreciate your visits and hope you will leave as a winner soon! More 

Williamsport, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 10, 2015

It is a beautiful casino, but you smell smoke everywhene as soon as you walk in the place, it just ruins it. Only place you can go without smelling it is the Penny Grove, but you want to go out an try the machines out in the floor..People are smoke senitive..why do you cator to smoker's more that the non... More 

Was this review helpful? Yes 1
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

We appreciate your kind words, and are pleased you have been able to enjoy our Sky Court dining options here at Mohegan Sun Pocono. While smoking is allowed in all Pennsylvania casinos, we’re sorry to read that the pleasure of your visit was lessened by the presence of it. We are sharing all of your comments with our team to... More 

Milford, Pennsylvania
Top Contributor
107 reviews 107 reviews
27 attraction reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 9, 2015

Smelled smoke as soon as we walked in from the fresh air and the casino is a bit smokey. I wish there was a totally different floor for cancer stick people. Makes the experience less than desirable with an invisible wall between you and those that smoke. Amber at the M bar was very nice as were others we encountered.... More 

Was this review helpful? Yes 1
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

We’re glad you have discovered ReferLocal.com for great deals to enjoy here at Mohegan Sun Pocono. Guest service is paramount to us, and we thank you for letting us know how great Amber and the rest of our outstanding team was on your visit. As with all PA casinos, smoking is permitted, but we do appreciate that you took the... More 

Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2015

The casino was nice and had a food court and a variety of restaurants. However our visit was ruined by the amount of cigarette smoke. There were non smoking areas but smoke still was present. It definitely caused us to shorten our visit. We came home reeking of smoke!

Was this review helpful? Yes
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

We’re glad to hear you were able to check out the great food choices here at Mohegan Sun Pocono. It sounds like you were looking for more non-smoking options. In addition to the main casino floor, we also offer our Penny Grove, our racetrack casino and our Poker Room as additional non-smoking choices. We hope you can visit us again... More 

Pennsylvania
Top Contributor
155 reviews 155 reviews
49 attraction reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed April 2, 2015

I'm not a gambler & hate big dark places with bright lights. This wasn't too bad as it was a circular casino with a walkway around that had restaurant & shopping. Left hubby to lose his money & strolled the circle to amuse myself.

Was this review helpful? Yes
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

We’re glad you loved the unique circular layout at Mohegan Sun Pocono, and that you were able to delight in some quality shopping while your husband enjoyed gaming with us. On your next visit, we invite you to explore even more exciting options at our Hotel and Spa, or at our racetrack! More 

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West Yarmouth, Massachusetts
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