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Spa at the Hotel Hershey

100 Hotel Rd., Hershey, PA 17033
+1 717-520-5888
Website
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Ranked #3 of 6 activities in Hershey
Certificate of Excellence 2013
Type: Spas
Activities: Swimming
Most recent review
- Apr 16, 2014
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198 reviews from our community

Visitor rating
    126
    32
    19
    11
    10
Date | Rating
  • English first
  • Spanish first
  • Any
English first
PA
Contributor
17 reviews 17 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 16, 2014 NEW

Can't believe I've been going to the Spa at the Hotel Hershey for 10 years now. It gets better every time. I've tried everything from the chocolate massage to a hydrotherapy bath to a scrub and wrap. All of the services are top notch and the staff goes out of their way to make you feel pampered. Love spending the... More

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Washington, New Jersey
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2014

I did the Chocolate Escape Package and added on the Cocoa Facial...all Services were amazing...my favorites were the 75 minute Cocoa Facial, 50 minute Cocoa Massage, 15 minute Whipped Cocoa Bath, and 30 minute Chocolate Bean Polish. I did like the Fondue Wrap, but may skip next time and spend the money on a longer massage as I really enjoyed... More

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HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear Sik2816, Thank you for sharing your recent experience with us. We are delighted to hear that you enjoyed your 'escape' to The Spa and will share your kind words with our team. We look forward to seeing you again soon! Sincerely, Robynn Cyr Spa Sales and Membership Manager The Spa at the Hotel Hershey More

orlando
Top Contributor
278 reviews 278 reviews
62 attraction reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed February 11, 2014

In anticipation of our trip to the Hershey Spa, I read the TA reviews with some trepidation. No worries, as my experience was grand. We were shown the locker rooms, changed and spent the day lounging around in a soft yellow robe and slippers. My Rose Garden massage was delightful and fit my needs to a tea. I loved the... More

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HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear EmEs, Thank you for sharing such wonderful feedback. We are delighted to hear that you were able to take advantage of everything that The Spa has to offer and look forward to welcoming you back soon! Sincerely, Robynn Cyr Spa Sales and Membership Manager The Spa at the Hotel Hershey More

Hershey, Pennsylvania
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 5, 2014

Went to the spa had a terrible time due to the fact that it is poorly run and the staff does not really care about anything after they get your money. My party had various problem which I will not go into but the worst part of the day was dealing with the very old, miserable desk clerk. I could... More

Was this review helpful? Yes 4
Mahwah, New Jersey
Senior Contributor
26 reviews 26 reviews
4 attraction reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 29, 2014

My husband and I have treated ourselves many times to services at the spa. Each time I found myself disliking it more and more. The prices are very high for mediocre service. Each time I have gone I have asked for a deep tissue massage and I never leave satisfied. The free hot chocolate and refreshments are probably the only... More

Was this review helpful? Yes 4
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear WDWfan80. Thank you for your feedback regarding your most recent experience with us. I am incredibly sorry to hear that you were not satisfied with your massage services. We continually strive to exceed our guests’ expectations and when they are not met, we do whatever we can to restore their faith in The Spa. Part of the spa experience... More

Harrisburg, PA
Senior Contributor
27 reviews 27 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 23, 2014

I went to the Spa at the Hotel Hershey with a family member to have a facial and lunch in the Oasis. For the price of this facial (expensive), we really go for the experience. I was very surprised to see how shabby the spa has become with worn out carpet and dirty, worn out furniture. Everywhere there is hustle... More

Was this review helpful? Yes 5
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear SABTravels, Thank you for your feedback. I am incredibly sorry to hear that your recent experience at The Spa did not meet your expectations. You will be pleased to hear that we are updating many of our soft furnishings during the next few months and that we are expanding our offerings in The Oasis restaurant to include even more... More

kesrya
Contributor
16 reviews 16 reviews
5 attraction reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 10, 2013

I really wanted to rate this as one of the best spa's I have ever attended. Everything about the website, photos, and reviews from other satisfied patrons led me to believe this would be the best experience ever. It was very good, but alas, it did not compare to the best spas in the world. I'll start by saying that... More

Was this review helpful? Yes 3
Manheim, PA
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 29, 2013

A few years back a few of my friends decided for out 30th birthdays instead of exchanging gifts we would all go to the Hershey Spa, I freaked seeing how expensive it was but not wanting to be a "party pooper" I joined in. I got a spa package that included some type of tropical rain forest shower, which is... More

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Hershey, Pennsylvania
Contributor
17 reviews 17 reviews
4 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 26, 2013

I have been to the Spa several times and have always found the staff to be friendly and ready to pamper guests. The massages and body wraps are wonderful. If you do schedule a treatment or salon service, make certain to come early or stay later so that you can take full advantage of the "waiting" rooms - a quiet... More

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Contributor
16 reviews 16 reviews
6 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

Just returned home from my girlfriends weekend to The Hershey Hotel and the Spa did not disappoint. The staff is so friendly. There are two women's locker rooms, with every amenity that you require or desire. The Spa is huge. There are three waiting rooms that consist of a "talking room", "quiet room" (whispering allowed) and a "silent room" (no... More

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