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Spa at the Hotel Hershey

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Address: 100 Hotel Rd., Hershey, PA 17033
Phone Number: +1 717-520-5888
Website
Activities: Swimming

TripAdvisor Reviewer Highlights

Read all 241 reviews
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  • 149
    Excellent
  • 45
    Very good
  • 24
    Average
  • 13
    Poor
  • 10
    Terrible
Love the Hershey Hug!

Every time I get within a few hour drive, I must spend an afternoon at the Hershey Spa. Chocolate everywhere. The therapists are skilled and friendly. Will be back!

5 of 5 starsReviewed April 25, 2015
ALHDALLAS
,
DALLAS
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241 Reviews from our TripAdvisor Community

Date | Rating
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English first
DALLAS
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2015

Every time I get within a few hour drive, I must spend an afternoon at the Hershey Spa. Chocolate everywhere. The therapists are skilled and friendly. Will be back!

Was this review helpful? Yes
Hershey Enterta... R, Manager at Spa at the Hotel Hershey, responded to this review

Dear ALHDALLAS, Thank you for your feedback! We look forward to welcoming you on your next visit to The Spa. Sincerely, Robynn Cyr Spa Sales Manager The Spa At The Hotel Hershey More 

Portland, OR
Top Contributor
215 reviews 215 reviews
59 attraction reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed April 22, 2015

I figured a trip to Hershey demanded a chocolate spa treatment so I booked the Chocolate Immersion on a Monday afternoon. It was a Chocolate Bean Polish followed by a Chocolate Fondue Wrap. Mind you, I was not actually smothered in real chocolate at any point but it sure smelled like it! Even the next day after a shower. Mmmm.... More 

Was this review helpful? Yes
Hershey Enterta... R, Manager at Spa at the Hotel Hershey, responded to this review

Dear ToniPortland_OR, I am very happy to hear that you enjoyed your Chocolate Immersion and that you were able to take advantage of everything that The Spa has to offer. We look forward to seeing you again soon! Sincerely, Robynn Cyr Spa Sales Manager The Spa At The Hotel Hershey More 

Annapolis, Maryland
Top Contributor
549 reviews 549 reviews
167 attraction reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed April 20, 2015

This was my second experience at the Spa at Hotel Hershey and I will probably not return. The experience was definitely subpar for the cost. The Hotel Hershey has such a great reputation, that is the only thing I can imagine that is keeping people coming back. I was with two friends who had never been so, I was hoping... More 

Was this review helpful? Yes 1
Hershey Enterta... R, Manager at Spa at the Hotel Hershey, responded to this review

Dear joburkholder1, Thank you for your feedback regarding your recent experience with us. I am very sorry to hear that your visit was a disappointing one and would welcome an opportunity to discuss your feedback with you further. Please reach out to me directly at your earliest convenience. My email address is RMCyr@HersheyPA.com. Thank you, once again, for your feedback.... More 

Buffalo, New York
Senior Contributor
47 reviews 47 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 19, 2015

Two friends and I were so excited for our girl's weekend and the Spa did not disappoint. It was extremely busy upon check in and the price was more than I read on line for a massage and the gratuity was included which was good, no reason to carry money. I had only one encounter with a rude person, Sara,... More 

Was this review helpful? Yes
Hershey Enterta... R, Manager at Spa at the Hotel Hershey, responded to this review

Dear renee0327, Thank you for your feedback. We are so glad that you enjoyed your day at The Spa and lunch in the Oasis restaurant! We look forward to seeing you again soon. Sincerely, Robynn Cyr Spa Sales Manager The Spa At The Hotel Hershey RMCyr@HersheyPA.com More 

Mechanicsburg PA
Senior Contributor
35 reviews 35 reviews
3 attraction reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 13, 2015

I was very much looking forward to a half day spa package purchased for my by my boss. My appointment was scheduled for 9:00, was told to arrive at 8:30. Arrived promptly as 8:30 only to be about 20 back in the check-in line. This took just shy of 30 minutes. At check-in, my $264 package costs me $335 and... More 

Was this review helpful? Yes 2
Hershey Enterta... R, Manager at Spa at the Hotel Hershey, responded to this review

Dear travelgang4, Thank you for your sharing your recent experience with us. I apologize for any miscommunication regarding our service charge policy. I am very glad, however, that you enjoyed your spa treatments and lunch in our Oasis restaurant. Please reach out to me at any time to further discuss your feedback. Sincerely, Robynn Cyr Spa Sales Manager The Spa... More 

Annville, Pennsylvania
Senior Contributor
35 reviews 35 reviews
8 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 12, 2015

If you have the opportunity to visit Hershey PA the chocolate may be the main attraction as you explore what Milton Hershey did for chocoholics. However, not to be missed, is the exquisite hotel he built to support the visitors to his town. Inside of that hotel is a wonderful respite from the world in the Chocolate Spa. Don't miss... More 

Was this review helpful? Yes 1
Hershey Enterta... R, Manager at Spa at the Hotel Hershey, responded to this review

Dear spulaski, Thank you for your sharing your feedback with us. We are delighted to hear that you are able to enjoy all of the wonderful amenities that The Spa has to offer on a regular basis. Thank you for your continued patronage! We look forward to seeing you again soon. Sincerely, Robynn M. Cyr Spa Sales Manager The Spa... More 

Greencastle, Pennsylvania
Contributor
12 reviews 12 reviews
5 attraction reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 5, 2015

Part of a birthday get-a-way weekend for my best friend and I who celebrated joint birthdays at the Hotel Hershey. We each had three treatments scheduled, pedicures, massages and facials. We were guests in the Hotel as well and both Saurday and Sunday the spa elevators were not operational at 8:30AM as the sign claimed. Check-in was a zoo and... More 

Was this review helpful? Yes 1
Hershey Enterta... R, Manager at Spa at the Hotel Hershey, responded to this review

Dear Chris F. Thank you for taking the time to share your feedback with us. I am incredibly sorry to hear that we did not exceed your expectations on this occasion. We understand that our quiet and silent rooms are popular relaxation areas for our guests and seating can be limited. For this reason, we highlight our Oasis lounge during... More 

Top Contributor
149 reviews 149 reviews
60 attraction reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed April 3, 2015

Recommend booking your spa services 2-3 months before your visit. We called 6 weeks before our visit and didn't have many options. The massage was incredible. Highly recommend Justin if you want strong hands. Also, received a great manicure and pedicure from Marion. Going to the spa was a great way to unwind and relax. We enjoyed ourselves so much... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 25, 2015 via mobile

I just completed another visit to this spa as I was last there a few months ago. Same issues still apply with this spa. Long line to check in the AM, crowded locker room, and an UNQUIET lounge! I was appalled at the number of people who couldn't whisper or had their phones and IPad's out. I have enough stress... More 

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
5 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 25, 2015

This was my fourth visit to the Spa in the past 5 years or so and it was definitely the best - Hershey seems to be vigilant about constantly improving their Spa space and services, and it is paying off! A friend and I took advantage of the Chocolate Spa Package that was offered for the month of February. On... More 

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